2020 VOLVO XC60 Complaints

VEHICLE: 2020 VOLVO XC60 - DRIVER OUTSIDE REAR VIEW MIRROR FAILS TO AUTOMATICALLY EXTEND FROM A VEHICLE LOCKED ROTATED INWARD POSITION WHEN OUTSIDE IN FREEZING WEATHER. THE MIRROR REMAINS ROTATED INWARD FACING THE INTERIOR OF THE VEHICLE. A CALL TO VOLVO USA CUSTOMER SERVICE FOR ADVICE GAVE THE RESPONSE - "WAIT TILL IT UNFREEZES". THERE DOES NOT SEEM TO BE A METHOD TO ROTATE IT MANUALLY OTHER THAT FORCE WHICH APPEARS TO CAUSE BREAKAGE. IF YOU CAN'T WAIT, IT LEAVES THE DRIVER WITHOUT A MEANS OF EASILY SEEING APPROACHING TRAFFIC. FULLY ROTATING THE HEAD CREATES OTHER POTENTIAL FOR KEEPING AN EYE ON TRAFFIC AHEAD. VEHICLE WAS STATIONARY, AND OUTSIDE WITH TEMPERATURE IN ABOUT 31 F DEGREES IN A DRIVEWAY. PASSENGER MIRROR PERFORMED AS INTENDED. THIS HAS APPEND 2 TIMES. TODAY 12/28/2020 IN ZIP CODE 98077 & 12/26/2020 IN ZIP CODE 99338. BOTH IN THE SAME WEATHER CONDITIONS.

TL* THE CONTACT OWNS A 2020 VOLVO XC60. THE CONTACT STATED WHILE DRIVING 45 MPH, WHEN THE VEHICLE BEGAN TO DECELERATE INDEPENDENTLY AND SHE DEPRESSED ON THE BRAKE PEDAL TO STOP THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED SHE CONTINUED TO DRIVE TO HER DESTINATION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V144000 (FORWARD COLLISION AVOIDANCE). THE VEHICLE WAS TAKEN TO LOCAL DEALER VOLVO CARS SAN DIEGO LOCATED AT 5350 KEARNY MESA RD, SAN DIEGO, CA 92111, (858) 279-9700 WHERE THE RECALL REPAIRS WERE COMPLETED. THE CONTACT STATED AFTER THE RECALL WAS COMPLETED, WHILE DRIVING AT A SLOW SPEED AND APPROACHING ANOTHER VEHICLE TURNING TO THE RIGHT WHEN SHE EXPERIENCED THE FAILURE FOR THE SECOND TIME. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT ALSO STATED WHILE DRIVING AT LOW SPEED AT A PARKING LOT WHEN THE VEHICLE FORCEFULLY APPLIED THE BRAKES. THE CONTACT STATED THE AUTOMATIC INTERVENTION WARNING LIGHT WAS ILLUMINATED. THE CONTACT SUSTAINED A WHIPLASH AND CONCUSSION AND SEEK MEDICAL ATTENTION 3 DAYS LATER. THE CONTACT STATED SHE HAD EXPERIENCED THE FAILURE ON 4 DIFFERENT OCCASION AND ALSO WHEN GEARS ON REVERSE. THE VEHICLE WAS TOWED LOCAL DEALER VOLVO CARS CARLSBAD LOCATED AT 6830 AVENIDA ENCINAS, CARLSBAD, CA 92011. (760) 931-7100 AND UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.

WHILE DRIVING ON A FREEWAY (70 DEGREES EXTERNAL TEMP), MY RIGHT REAR WINDOW SPONTANEOUSLY SHATTERED WITH NO CONTACT. THERE WAS A LOUD POP AND THE ENTIRE WINDOW SHATTERED INTO TINY BITS. *TR