2004 VOLVO XC90 Complaints

2ND TRANSMISSION FAILURE ON MY 2004 VOLVO XC90 T6 AAMCO IS QUOTING ME AT $4000 TO REBUILD OR $5500 TO REPLACE, WOULD BE SECOND REPLACEMENT FOR THIS VEHICLE.

THIS HAS TO DO WITH FAULTY HEADLIGHT SYSTEM ON THIS CAR. I HAVE HAD REPEATED FAILURES OF THE LOW BEAM ON BOTH SIDES. THE CONNECTOR THAT THE HEADLIGHT PLUGS INTO OVERHEATS TO THE POINT WHERE THE PLASTIC CONNECTOR MELTS AND NO LONGER WORKS. TO FIX IT REQUIRES THAT A NEW CONNECTOR BE PURCHASED AND SPLICED IN TO REPLACE DEFECTIVE PART. IT APPEARS THAT THE WIRE GAUGE IS TOO LOW THUS CREATING BOTH A FIRE HAZARD AS WELL AS A SAFETY HAZARD FROM HAVING HEAD LAMPS FAIL. I HAVE SPOKEN TO BOTH MY LOCAL DEALERSHIP AND VOLVO CORPORATE ABOUT THIS PROBLEM AND THEY BOTH SAY THAT THERE IS NO RECALL THUS THERE IS NOTHING THEY CAN DO TO HELP FIX IT AT THEIR COST. OF COURSE, THEY ARE MORE THAN HAPPY TO HAVE ME PAY THEM A RIDICULOUS PRICE TO REPAIR IT FOR ME. THEY SEEMS TO CARE NOT THAT THIS IS A SAFETY ISSUE. FROM RESEARCH I HAVE DONE, IT APPEARS THAT THIS IS AND HAS BEEN A KNOWN ISSUE FOR VOLVO AND YET THEY DO NOTHING ABOUT IT. THE SERVICE PERSON I SPOKE TO TODAY AT THE NALLY VOLVO DEALERSHIP IN ATLANTA, GA ADMITTED TO ME THAT THEY HAVE ALL SORTS OF ISSUES WITH HEADLIGHTS SO THIS WAS NOT A SURPRISE TO HIM AT ALL...BUT SAID THEY WOULD NOT BE ABLE TO DO ANYTHING TO HELP FIX IT. I WOULD LIKE TO SEE NHTSA PLACE SERIOUS PRESSURE ON VOLVO TO ISSUE A RECALL TO FIX THIS SERIOUS SAFETY HAZARD.

TL* THE CONTACT OWNS A 2004 VOLVO XC90. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE JERKED VIOLENTLY AND THE INSTRUMENT PANEL GAUGES FAILED. THE ENGINE WAS SHUT OFF AND THEN RESTARTED AFTER SEVERAL MINUTES. THE VEHICLE RESUMED NORMALLY FOR A SHORT PERIOD BEFORE THE FAILURE RECURRED. THE CONTACT STATED THE MALFUNCTION OCCURRED AFTER DRIVING FOR APPROXIMATELY FIVE HOURS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE FAULTY CEM UNIT WAS REPLACED. THE FAILURE MILEAGE WAS 98,003. UPDATED 3/21/11 *CN

CAR LOST ALL POWER. ALL DASHBOARD WENT OFF AND POWER STEERING WENT OUT WHILE DRIVING AT OVER 40 MILES AN HOUR ON THE HIGHWAY. THIS HAPPENED ON 4 DIFFERENT OCCASIONS. MILEAGE 123,000 2004 VOLVO XC90 T6. *TR

ALL DASHLIGHTS WENT COMPLETELY BLACK, AND THE POWER STEERING WENT OUT WITH IT WHILE DRIVING DOWN THE FREEWAY (AT NIGHT). THIS HAPPENED ON THREE DIFFERENT OCCASIONS. VOLVO DEALER CLAIMED THEY "RESET" IT THE FIRST TWO FIXES AND THEN THE THIRD TIME REPLACED THE CEM, WHICH WAS A COUPLE THOUSAND DOLLAR FIX FOR ME. *LN

LIQUID (PROBABLY WATER) INSIDE THE FRAME OF VOLVO XC90 CAUSING ELECTRICAL ISSUES. *TR

I HAVE A 2004 VOLVO XC90. AT APPROXIMATELY 52K MILES, THE XC90 1ST GENERATION TRANSMISSION WENT BAD AND HAD TO BE REPLACED. CARLSEN VOLVO (PALO ALTO, CA) AGREED TO COVER THE COST OF THE TRANSMISSION REPLACEMENT. I WAS VERY PLEASED WITH THE SERVICE AND WENT ON MY WAY. IN DECEMBER 2010 AT ~107,000K MILES, THE TRANSMISSION STARTED TO HESITATE & FUNCTION ERRATICALLY WHILE DRIVING. WITHIN AFEW DAYS, THE CAR WAS PARKED AT MY HOME, AND WAS UNABLE TO ENGAGE IN FORWARD OR REVERSE. I TOWED THE CAR IN; IT WAS DIAGNOSED W/ INTERNAL TRANSMISSION PROBLEM. THE SERVICE REP SAID THAT SHE WOULD TALK TO THE FACTORY REP REGARDING COMPENSATION. THE DEALER REP CALLED VOLVO N.A. REP, WYATT, WHO OFFERED TO PAY FOR THE PARTS (~$3,500) BUT I WOULD HAVE TO PAY FOR THE LABOR(~$1,500). MY HUSBAND COUNTERED THAT WE WOULD LIKE THE WHOLE THING PAID FOR SINCE IT WAS WELL KNOWN FACTORY DEFECT. WHEN WYATT HEARD OF OUR COUNTER OFFER, HE NOT ONLY DENIED THIS, BUT SIMPLY STATED THAT THE DEAL WAS OFF THE TABLE, PERIOD. THE NEXT DAY, I RECONSIDERED AND ASKED THE SERVICE REP TO CALL WYATT AGAIN WITH OUR ACCEPTANCE OF THE INITIAL DEAL. WYATT REFUSED TO PUT THE DEAL BACK ON THE TABLE AND SAID WE SHOULD PAY FOR THE REPAIRS OURSELVES. THEN CALLED VOLVO CUSTOMER CARE WHO DOCUMENTED THE COMPLETE STORY,CONTACTED WYATT VIA EMAIL TO AGAIN. HOWEVER, WYATT REFUSED. APPARENTLY BECAUSE I HAVE CHOSEN IN THE PAST TO HAVE A PERSONAL MECHANIC SERVICE MY CAR, CHANGE THE OIL AND TIRES, ETC. I AM CONSIDERED TO BE A "DISLOYAL VOLVO CUSTOMER" AND THIS WAS A CONSIDERATION IN WYATT'S DECISION NOT TO PAY FOR MY TRANSMISSION, EVEN THOUGH IT IS A DEFECTIVE PART. AT THIS POINT, I HAD TO HAVE MY CAR BACK, AND TOLD CARLSEN TO REPLACE THE TRANSMISSION. CARLSEN OFFERED A 10% DISCOUNT OFF THE TOTAL PRICE. A VERY KIND GESTURE, HOWEVER, I HAD TO PAY $4,600 OUT OF POCKET FOR ANOTHER NEW TRANSMISSION FOR THIS CAR. IT'S WELL DOCUMENTED THAT THE 1ST AND 2ND GENERATION TRANSMISSIONS FOR THIS MODEL HAVE BEEN DEFECTIVE. I AM DISGUSTED. *LN

TL*THE CONTACT OWNS A 2004 VOLVO XC90. THE CONTACT TOOK THE VEHICLE TO HAVE THE TIRES REPLACED. THE FRONT RIGHT TIRE WAS REPLACED AND AIR CAME OUT OF THE TIRE. THE TECHNICIAN STATED THAT THERE WAS A CRACK IN THE RIM WHICH CAUSED THE TIRE TO LOSE AIR. THE DEALER STATED THAT THE RIM WAS NO LONGER UNDER WARRANTY. THE CURRENT AND FAILURE MILEAGES WERE 48,000.

TL*THE CONTACT OWNS A 2004 VOLVO XC90. THE CONTACT STATED THAT THE VEHICLE SHUT OFF AND BACK ON CAUSING A PAINFUL JERKING MOTION TO THE OCCUPANTS OF THE VEHICLE. THE CONTACT HURT HIS NECK AND SHOULDERS FROM THE DRASTIC JOLT THAT THE VEHICLE MADE. THE LIGHTS AND ALL POWER SHUT OFF AND THEN THEY IMMEDIATELY COME BACK ON. THE CONTACT HAD TAKEN THE VEHICLE TO THE DEALER SEVERAL TIMES AND WAS TOLD THAT THEY COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE. THE CONTACT ALSO STATED THAT THE FAILURE SEEMED TO HAPPEN EVERY 500 MILES AND WAS NOW HAPPENING MORE FREQUENTLY. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 80,000 AND THE FAILURE MILEAGE WAS 119,000.

MY HUSBAND HAD A 55MPH CRASH IN MY 2004 VOLVO XC90 ON THE FREEWAY. HE REAR ENDED ANOTHER DRIVER AT TOP SPEED, WAS SPUN AROUND SEVERAL TIMES ON THE FREEWAY AND ENDED UP FACING TRAFFIC. THE PASSENGER SIDE AIRBAG DEPLOYED, BUT THE DRIVER'S SIDE DID NOT. THE INSPECTOR FROM MY INSURANCE COMPANY SAID THERE WAS NOT REASON THE DRIVER'S SIDE AIRBAG DID NOT DEPLOY AT THAT SPEED, OTHER THAN A DEFECT, AS FAR AS HE WAS CONCERNED. I CONTACTED VOLVO AND WAS BASICALLY GIVEN THE RUN AROUND ABOUT HOW THE AIRBAG SHOULD NOT HAVE DEPLOYED AND THAT THIS WAS PERFECTLY OKAY. I WOULD LIKE AN INVESTIGATION ESPECIALLY SINCE MY CEM SYSTEM WAS NOT OPERATING PROPERLY PRIOR TO THE ACCIDENT. I HAD AIRBAG WARNING, BRAKE FAILURE, ETC., AND THE DEALER TOLD ME A YEAR AGO THE CEM SYSTEM WAS NOT WORKING PROPERLY AND NEEDED TO BE REPAIRED AT $1300, WHICH I WAS NOT WILLING TO PAY. *TR