2004 VOLVO XC90 Complaints

DURING LONG DURATIONS(>4HRS) OF DRIVING MY 2004 VOLVO XC90, IT SEEMS TO HAVE ELECTRICAL PROBLEMS THAT HAVE CAUSED ME AND THE PASSENGERS TO BE PUT INTO DANGEROUS SITUATIONS. FOR EXAMPLE, DRIVING ON A LONG TRIP WITH THE CRUISE CONTROL ENABLED AND TRYING TO ACCELERATE UP A HILL AND SUDDENLY THE CAR WILL GO INTO AN ENGINE PROTECTION MODE AND REDUCE POWER TO THE EXTENT THAT I CAN'T ACCELERATE AND HAVE TO PULL OVER ON THE SIDE OF THE ROAD--(BOOST CONTROL MODULE HAS BEEN REPLACED AND THE ENGINE CONTROL MODULE HAS BEEN REPLACED.) AS LONG AS I DON'T USE THE CRUISE CONTROL THIS WILL NOT OCCUR. ALSO, THERE WAS A SOFTWARE UPDATE IN 2009. NEXT, AFTER TRYING TO ACCELERATE UP A HILL, THERE SEEMS TO BE INTERMITTENT REDUCTION IN ENGINE POWER, NOT ALLOWING THE CAR TO ACCELERATE. AFTER TRYING TO ACCELERATE THE "CHECK ENGINE" LIGHT HAS APPEARED AND WILL NOT GO OFF (WAITING TO HAVE THIS PROBLEM DIAGNOSED)... *TR

2004 VOLVO XC 90 T6 TRANSMISSION. PURCHASED THIS VEHICLE NEW FROM DEALER. @ 35,000 THE TRANSMISSION FAILED. PRIOR TO THE FAILURE TRANSMISSION BEGAN TO SLIP AND THE VEHICLE WAS NON RESPONSIVE. DUE TO THE DELAY OF THE TRANSMISSION CATCHING AND PROPELLING THE VEHICLE FORWARD WE WERE IN A NEAR COLLISION WITH ANOTHER VEHICLE. UNIT WAS REPLACED WITH A REFURBISHED ONE FROM THE DEALER. @ 85,000 THE VEHICLE BEGAN TO SHOW SYMPTOMS OF TRANSMISSION FAILURE AGAIN. THIS TIME IT WAS CORRECTED WITH A SOFTWARE UPDATE. NOW VEHICLE HAS 125,000 MILES AND TRANSMISSION FAILURE AGAIN. VEHICLE SHOWED NO SIGNS OF TRANSMISSION WEAR AND TEAR. JUST ALL OF THE SUDDEN VEHICLE CAME NON RESPONSIVE TO DRIVERS GAS INPUTS. THIS COULD BE A HUGE HAZARD IN HIGH TRAFFIC CONDITIONS AND POTENTIALLY RESULTING IN SERIOUS INJURIES AND EVEN DEATH. VOLVO REFUSES TO RECALL THIS UNITS. THEY ONLY OFFERED TO COVER 50% OF THE COST TO REPAIR. VOLVO KNOWS THAT THESE VEHICLES ARE PRONE TO PREMATURE TRANSMISSION FAILURE AND SHOULD RECALL AND REPLACE THIS UNITS AT NO COST TO THE CONSUMER. A QUICK INTER NET SEARCH AND YOU WILL FIND THOUSANDS OF PEOPLE LIKE ME EXPERIENCING TRANSMISSION PROBLEMS ON THESE VEHICLES. HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F18A651/ HTTP://WWW.MATTHEWSVOLVOSITE.COM/2009/03/TRANSMISSION-PROBLEMS/ HTTP://VOLVOFORUMS.COM/FORUM/SHOWTHREAD.PHP?T=7573&PAGE=2 SOMETHING NEEDS TO BE DONE BEFORE SOMEONE GETS HURT. *TR

A RUBBING NOISE BEGAN IN LATE SEPTEMBER. I HAD AN INSPECTION AND DIAGNOSTIC AT THE DEALERSHIP ON SEPTEMBER 23RD. THEY TOLD ME THE FRONT BEARINGS AND THE LOWER ENGINE MOUNT PAD SHOULD BE REPLACED. THE NEXT DAY, WHILE I WAS DRIVING, THE TRANSMISSION SEIZED. THE CAR WAS TOWED AND THE DEALERSHIP SAID THEY HAD TO REPLACE THE TRANSMISSION AND ENTIRE COOLANT SYSTEM. THEIR DIAGNOSTIC SPECIALIST WAS UNABLE TO DETECT SUCH A CATASTROPHIC FAILURE THE DAY BEFORE IT HAPPENED. WHO KNOWS WHAT WOULD HAVE HAPPENED IF I WAS ON THE HIGHWAY. VOLVO ACKNOWLEDGED THE PROBLEM BUT ONLY PAID FOR HALF OF THE PARTS AND LABOR. I STILL HAD TO COME OUT OF POCKET $3000+.

TRANSMISSION FAILURE REQUIRING COMPLETE REPLACEMENT OF TRANSMISSION (NO REBUILD), RADIATOR AND TRANSMISSION COOLER. *TR

AT 65MPH ON A HIGHWAY, THE VEHICLE REGISTERED A "ANTI-SKID SERVICE REQUIRED" FAULT MESSAGE, THEN AN "ELECTRICAL SERVICE REQUIRED" MESSAGE. THE ENGINE THEN QUIT RUNNING, THE STEERING BECAME UNRESPONSIVE AND THE VEHICLE IMMEDIATELY STARTED DECELERATING. THE BRAKING WAS VERY MUSHY AND THE CAR WAS DIFFICULT TO PULL OVER AND STOP. THE CAR WOULD NOT START. ALL THE LIGHTS AND THE BATTERY SEEM TO BE WORKING FINE. THE DEALERSHIP DETERMINED THE CEM (ENGINE CONTROL MODULE) WAS DEFECTIVE AND NEEDS REPLACEMENT.

TL*THE CONTACT OWNS A 2004 VOLVO XC90. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, EVERY ELECTRICAL COMPONENT MALFUNCTIONED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE STEREO SYSTEM NEEDED TO BE REPLACED; THE VEHICLE WAS REPAIRED. TWO DAYS AFTER THE REPAIR, THE ELECTRICAL SYSTEM MALFUNCTIONED AGAIN. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 132,000.

MY VEHICLE WAS RECALLED FOR A FUEL PUMP ISSUE BY THE NHTSA. IN A LETTER DATED 9/13/2010, VOLVO CARS OF NORTH AMERICA OUTLINED THE REASON FOR THE RECALL AND SPECIFICALLY ADVISED: PLEASE SCHEDULE AN APPOINTMENT AT YOUR LOCAL AUTHORIZED VOLVO RETAILER AS SOON AS POSSIBLE TO HAVE THIS IMPORTANT SAFETY RECALL PERFORMED AT NO CHARGE. I CONTACTED MY VOLVO RETAILER AND WAS SPECIFICALLY ADVISED TO BRING MY CAR IN WITH AS LITTLE FUEL AS POSSIBLE BECAUSE THE TECHNICIANS WOULD HAVE TO DRAIN THE TANKS TO CONDUCT THE REPAIR. I FOLLOWED THIS ORDER TO THE LETTER AND DROPPED MY VEHICLE OFF FOR THE "NO CHARGE" RECALL REPAIR. AT DROP OFF, I HAD ALSO SPECIFICALLY REQUESTED THE SERVICE DEPARTMENT TO CONTACT ME WITH AN ESTIMATE FOR A REPAIR TO THE THIRD ROW SEAT AND RIGHT TURN SIGNAL BEFORE CORRECTING. THE SERVICE DEPARTMENT DID CALL WITH THE ESTIMATE FOR THE SEAT REPAIR AND I AGREED TO THE $100 CHARGE. IN THE AFTERNOON WHEN MY HUSBAND PICKED UP MY VOLVO, I HAD BEEN CHARGED $53.72 FOR FUEL THAT I NEVER AUTHORIZED. WHEN I CALLED TO COMPLAIN, I WAS TOLD THE VEHICLE HAD TO BE FUELED IN ORDER TO CHECK THE REPAIR. IF THAT WAS THE CASE, THEN WHY WAS I TOLD TO BRING IT IN EMPTY AND NEVER TOLD THAT VOLVO WOULD TAKE THE LIBERTY TO FILL IT UP WITHOUT MY APPROVAL? $54 DOLLARS IS NOT THE ISSUE--THE ISSUE IS THAT VOLVO WANTED TO MAKE AN EASY REPAIR WITH A CAR THEY DID NOT HAVE TO DRAIN GAS FROM THE TANK AND STORE. I COULD HAVE BROUGHT MY CAR IN WITH A FULL TANK AND IT WAS VOLVO'S RESPONSIBILITY TO REPAIR MY CAR "AT NO CHARGE". INSTEAD, VOLVO SHIFTED THEIR BURDEN TO ME AND THEN MADE ME PAY TO MAKE IT EASIER FOR THEIR REPAIR TECHNICIANS. *TR

TL*THE CONTACT OWNS A 2004 VOLVO XC90. THE CONTACT STATED THAT THE OWNER'S MANUAL PROVIDED INACCURATE INFORMATION PERTAINING TO THE TOWING CAPACITY; HOWEVER, THE 2005 AND 2006 OWNER'S MANUAL SPECIFIED THE ACCURATE WEIGHT REDUCTION WITH THE VEHICLE OCCUPANTS. IN ADDITION, THE ENTIRE ELECTRICAL SYSTEM BECAME INOPERATIVE INTERMITTENTLY. THE RELAY SWITCH, INTERNAL REM AND YAW MODULES WERE REPLACED AT DIFFERENT TIMES. WHILE DRIVING THE ENGINE WOULD COMPLETELY SHUT OFF WHEN THE CONTACTS KNEE WAS CLOSE TO THE IGNITION KEY. THE FAILURE CONTINUED AFTER THE VEHICLE WAS REPAIRED. CURRENTLY, DIAGNOSTIC TESTING WAS BEING PERFORMED BY THE DEALER. THE FAILURE MILEAGE WAS 10,000.

SWIVEL AND SPRING ON REMOTE CONTROL STOP WORKING. THIS HAS BEEN AN ONGOING PROBLEM FOR US, BEGINNING LESS THAN 1 YEAR AFTER WE PURCHASED CAR NEW. THE DEALERSHIP REPLACED SWIVELS ON REMOTE AND UPGRADED SWIVELS ON REMOTES. AFTER SEVERAL TIMES THEY TOLD US THERE WAS NOTHING ELSE THEY COULD DO. HAVE SINCE CHANGED THE ENGINEERING BUT NOW, PROBABLY DUE TO THE NUMBER OF TIMES THE REMOTE FELL ON GROUND BECAUSE OF FAULTY SWIVELS, THE SPRING FOR THE ACTUAL KEY DOESN'T WORK ANYMORE AND REMOTE WILL TILT DOWN SOMETIMES WHILE DRIVING SO MY WIFE AND 16 YEAR OLD SON HAVE BOTH HAD THEIR KNEES HIT IT AND TURNED THE CAR OFF WHILE DRIVING IT. THANK GOD THEY DID NOT HAVE AN ACCIDENT. WENT TO VOLVO AND THEY SAID THIS IS A WEAR AND TEAR ITEM AND THEY WANT $400 TO REPLACE 1. INSPITE OF FACT THEY HAVE TRIED TO FIX THIS MULTIPLE TIMES AND INSPITE OF THE FACT THEY NEVER WERE ABLE TO MAKE IT WORK PROPERLY THEY WILL NOT STAND BEHIND THEIR PRODUCT. NOW IT IS DANGEROUS. I AM SHOCKED A CAR TOUTED AS "SAFE" LIKE THIS ONE WOULD HAVE THIS KIND OF PROBLEM AND THEY WOULD NOT FIX IT! *TR

MULTIPLE ELECTRICAL SYSTEM PROBLEMS WITH MOST RECENT BEING A SHUTDOWN EVERYTHING ELECTRICAL ON THE DASHBOARD. CAR WOULD STILL DRIVE BUT NO INSTRUMENTATION, DOOR LOCKS, WINDOWS OR ABILITY TO OPEN GAS TANK COVER FROM BUTTON INSIDE CAR. *TR