2004 VOLVO XC90 Complaints
View complaints related to 2004 VOLVO XC90. The complaints found here are submitted by actual consumers with first hand experience. There are more than 440 complaints submitted for the 2004 VOLVO XC90. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 VOLVO XC90- THOUSAND OAKS, CA
I HAVE A 2004 XC90. I HAVE BEEN HAVING ELECTRICAL FAILURE PROBLEMS WITH MY CAR WHERE THE CAR JUST STALLS WHILE DRIVING AT SPEEDS OF 50MPH RANDOMLY FOR THE PAST THREE YEARS AND HAVE BROUGHT THE CAR INTO THE CALABASAS DEALER NUMEROUS TIMES AND ALSO TO AN INDEPENDENT AUTO MECHANIC AND NO ONE IS ABLE TO DUPLICATE THE STALL OF THE ELECTRICAL SYSTEM AND THEREFORE NOONE IS ABLE TO DIAGNOSE THE SOLUTION TO THE HAZARD THAT OCCURS WHEN THE CAR STALLS AND THEREFORE NO ONE IS ABLE TO FIX THE PROBLEM. THE DEALER ASSURES ME THAT IT IS NOT A SAFETY ISSUE, JUST A NUISANCE. I RESEARCHED AND FOUND THAT THERE ARE 100S OF COMPLAINTS OF SIMILAR ISSUES FOR THIS CAR. TODAY THIS SAME ISSUE HAPPENED AT MUCH LOWER SPEEDS TWO TIMES WITHIN FIVE MINUTES. I REQUEST THAT THIS ISSUE BE RESEARCHED AND THE MANUFACTURER FIX THE PROBLEM. *TR
Source: NHTSA WEB SITE -
2004 VOLVO XC90- ATLANTA, GA
PURCHASED AN '04 VOLVO XC90 T6 ON MAY 1ST FROM A PRIVATE SELLER. DID RESEARCH ON THE VEHICLE THROUGH MSN RELIABILITY, VOLVO, ETC. ONLY ISSUE HIGHLIGHTED WAS ENGINE CONCERNS, NOT TRANSMISSION. IT WASN'T UNTIL THE TRANSMISSION WENT OUT ON JUNE 6TH THAT I FOUND NUMEROUS CONSUMER COMPLAINTS ABOUT THE TRANSMISSION GOING OUT AT AROUND 60K MILES. MINE WENT OUT AT APPROX. 57K MILES. I'VE CONTACTED VOLVO AND ASKED ABOUT RECALLS, ETC. AND WAS TOLD I SHOULD'VE DRIVEN MY CAR, OR HAD IT TOWED 40+ MILES TO THE DEALERSHIP TO HAVE IT DIAGNOSED TO THEN HAVE IT REPAIRED AT THE DEALERSHIP SO THAT I MIGHT GET A REIMBURSED. ABOUT TWO WEEKS PRIOR TO THE "TRANSMISSION SERVICE URGENT" MESSAGE ON THE DASH I RECEIVED A "COOLANT LOW STOP ENGINE." I'VE TAKEN MY VOLVO TO A CERTIFIED VOLVO REPAIR SERVICE WHERE THE COST IS GOING TO BE $5,335. THE TRANSMISSION WENT OUT AFTER GETTING OFF THE INTERSTATE AND COMING TO A STOP AT A RED LIGHT. WHEN I TRIED TO ACCELERATE THE CAR JUST WOUND. *TR
Source: NHTSA WEB SITE -
2004 VOLVO XC90- JONESBORO, GA
TL*THE CONTACT OWNS A 2004 VOLVO XC90. THE CONTACT STATED THAT WHILE DRIVING 40 MPH THE TRANSMISSION FAILED. THE ENGINE WAS STILL ON, BUT THE VEHICLE DID NOT ACCELERATE WHEN THE ACCELERATOR PEDAL WAS ENGAGED. THE SERVICE TRANSMISSION LIGHT WAS ILLUMINATED. THE VEHICLE HAD NOT BEEN INSPECTED WHEN THE COMPLAINT WAS FILED. THE FAILURE AND CURRENT MILEAGES WERE 120,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 VOLVO XC90- MALVERN, PA
IN MARCH 2010, 04 XC90 LOST POWER WHILE DRIVING ON HIGHWAY AT ABOUT 65MPH. DASHBOARD LIGHTS, RADIO ALL CUT OFF, CAR LUNGED FORWARD, AND IN 1-2 SECONDS DASHBOARD LIGHTS AND RADIO POWER ON AGAIN. TOOK TO VOLVO DEALERSHIP, THEY COULDN'T DUPLICATE THE ISSUE BUT DIAGNOSTICS SAID THEY NEEDED TO REPLACE THE STEERING COLUMN MODULE WHICH SHOULD FIX PROBLEM. THIS DIDN'T FIX THE PROBLEM BECAUSE CAR DID THE SAME THING (LOSE POWER, LUNGE FORWARD) AROUND SAME SPEED 2 MONTHS LATER. DEALER COULD NOT DUPLICATE, RETURNED CAR TO ME. A WEEK LATER, JUNE 3, CAR WON'T START AT ALL, TOWED TO VOLVO DEALERSHIP. THIS TIME THEY SAY THE CEM (CENTRAL ELECTRONIC MODULE) NEEDS TO BE REPLACED AND THAT SHOULD SOLVE IT. THEY REPLACED CEM, SO FAR CAR RUNS FINE. THERE HAVE BEEN TOO MANY COMPLAINTS ABOUT THIS AND VOLVO IS NOT TAKE OWNERSHIP OF THIS PROBLEM. *TR
Source: NHTSA WEB SITE -
2004 VOLVO XC90- SENECA FALLS, NY
1. I WAS DRIVING MY VEHICLE WHEN THE TRANSMISSION DID NOT SHIFT FROM 2ND GEAR UP ON THE HIGHWAY. THE CHECK ENGINE LIGHT CAME ON, COOLANT LOW AND URGENT SERVICE OF TRANSMISSION. 2. THE TRANSMISSION ISSUE WAS CONSTANT. 3. WE TOOK OUR VEHICLE TO THE VOLVO DEALERSHIP GARAGE. IT WAS DETERMINED THAT WE NEEDED A TRANSMISSION REPLACEMENT AS WELL AS COOLANT AND OTHER ENGINE PARTS REPLACED. WE WERE TOLD THAT THE FAULTY TRANSMISSION DAMAGED THESE OTHER PARTS. WE SPOKE TO VOLVO CUSTOMER SERVICE AND THEY ORIGINALLY ACKNOWLEDGED A PROBLEM WITH THE T6 TRANSMISSIONS AND SAID THAT VOLVO WOULD PAY FOR THE PARTS BUT NOT LABOR. WE FOUND OUT THE LABOR WOULD BE $2000 OR MORE. WE CALLED VOLVO BACK AND SPOKE TO A DEBBIE THAT THREATENED US IF WE PUSHED FOR VOLVO TO PAY FOR LABOR, SHE MIGHT TAKE BACK THE ORIGINAL OFFER OF PAYING FOR PARTS AND TOLD US SHE MIGHT HAVE BEEN WILLING TO PAY FOR LABOR IF WE HAD USED A VOLVO DEALERSHIP FOR ALL OF THE INSPECTION OR OTHER SERVICE SAYING "MONEY IN AND MONEY OUT OF VOLVO". *TR
Source: NHTSA WEB SITE -
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2004 VOLVO XC90- MOON TOWNSHIP, PA
TL* THE CONTACT OWNS A 2004 VOLVO XC90. WHILE DRIVING AT SPEEDS OF 65 MPH, THERE WAS AN UNUSUALLY LOUD NOISE FOLLOWED BY AN IMMEDIATE LOSS OF ALL PANEL LIGHTS. THE CONTACT WAS ABLE TO MOVE THE VEHICLE FROM THE ROADWAY AND SHUT OFF THE ENGINE. UPON RESTARTING, THE SRS AIR BAG AND CHECK ENGINE WARNING LIGHTS REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER TWICE BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 89,000 AND THE CURRENT MILEAGE WAS 99,000. UPDATED 6/21/10 *CN THE CONSUMER STATED AFTER DRIVING FOR ABOUT THREE HOURS, THE RADIO TURN SIGNALS STOPPED WORKING. UPDATED 06/24/10.*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 VOLVO XC90- PORTSMOUTH, VA
AT 65,000 THE TRANSMISSION ON MY VOLVO XC90 BEGAN SLIPPING AND CAUSING STUTTERING AFTER DOING RESEARCH ONLINE FOUND THAT THERE IS AN ABUNDANCE OF PEOPLE WITH THE SAME PROBLEM. THIS DEFECT IS KNOWN TO VOLVO AND THEY STILL OVER CHARGE TO REPLACE THE TRANSMISSION. *TR
Source: NHTSA WEB SITE -
2004 VOLVO XC90- WASHINGTON, DC
2004 VOLVO XC90, LOST POWER DURING NORMAL CITY DRIVING. THE TRANSMISSION WILL NOT ENGAGE THE CAR WILL NOT MOVE FORWARD. THE TRANSMISSION ENGAGES IN OTHER GEARS. AFTER ABOUT 1 HR, THE SERVICE TRANSMISSION LIGHT CAME ON. THE VEHICLE ONLY HAS 57,000 MILES ON IT . THE CAR HAD TO BE TOWED IN FOR SERVICE. JUDGING FROM THE NUMBER OF COMPLAINTS ON THE INTERENET, THIS APPEARS TO BE A COMMON PROBLEM WITH THIS MODEL VOLVO. *CN
Source: NHTSA WEB SITE -
2004 VOLVO XC90- MOON TOWNSHIP, PA
TL*THE CONTACT OWNS A 2004 VOLVO XC90. THE CONTACT STATED WHILE DRIVING AT SPEEDS OF 50 MPH THE VEHICLE WOULD STALL AND THE ELECTRICAL SYSTEM WOULD MALFUNCTION. THIS WOULD CAUSE THE POWER WINDOWS AND INTERIOR LIGHTS TO BECOME INOPERABLE. THE DEALER COULD NOT DUPLICATE THE FAILURES. THE CONTACT STATED THAT HE WAS ABLE TO LOCATE SEVERAL COMPLAINTS PERTAINING TO THE FAILURE AND DID NOT FEEL SAFE IN THE VEHICLE. HE ALSO STATED THAT THE FAILURE CONTRIBUTED TO A DEFECTIVE COMPUTER AND SHOULD BE THE MANUFACTURERS LIABILITY. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 97,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 VOLVO XC90- SPENCER, MA
PURCHASED A 2004 VOLVO T6 XC90 USED WITH 98,000 MILES. AT 104000 THE TRASNMISSION FAILED. THEY NEED $6500 TO REPAIR IT. IF IT HAD GONE AT 99,999 THEY WOULD PAY FOR THE REPAIR AS IT IS A KNOWN ISSUE AND ARE PAYING FOR 100% IF UNDER 100,000. HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F18A651/470 FOR ADDTIONAL TESTIMONY. THANK YOU
Source: NHTSA WEB SITE