2004 VOLVO XC90 Complaints

OCCASIONAL POWER FAILURE, LIKELY DUE TO HEAT. A PROBLEM WITH THE CEM DUE TO HEAT SOAK ON A LONG DRIVE - 2004 VOLVO XC 90 HAS A SPLIT-SECOND SEVERE "THUMP" IN THE FRONT END DUE TO THE POWER LOSS, WHICH IS THEN FOLLOWED BY A VERY BRIEF (SPLIT SECOND) INTERNAL (MEANING DASHBOARD LIGHTS, HI-FI, DOME LIGHTS, ETC) POWER FAILURE. POWER THEN RETURNS AND THE CAR CONTINUES TO DRIVE - HOWEVER, THIS IS CLEARLY A SAFETY ISSUE WHEN DRIVING ON THE FREEWAY. SEEMS TO BE A DESIGN ISSUE - SYMPTOMS AS PER HERE: HTTP://WWW.MATTHEWSVOLVOSITE.COM/FORUMS/VIEWTOPIC.PHP?F=10&T=16351 FRUSTRATINGLY, VOLVO DO NOT RECOGNIZE THIS AS A PROBLEM WITH THE VEHICLES AND THERE IS NO OUTSTANDING TSB/RECALL FOR THIS ITEM. I HAVE DISCUSSED AT LENGTH WITH BOTH THE DEALER AND VOLVO NA AND NEITHER WILL ADMIT THAT THERE IS A PROBLEM WITH THE CEM DESIGN. AS FAR AS I CAN TELL, IT IS SUSCEPTIBLE TO HEAT FAILURE - HOWEVER, EVEN PAYING $1,000+ TO HAVE IT REPLACED DOES NOT SEEM TO GUARANTEE ANY IMPROVEMENT AS THE PART DESIGN HAS NOT CHANGED SINCE 2003. VOLVO CUSTOMER CARE CONTACT DETAILS ARE: EMAIL: [email protected] CONTACT: LISA TELEPHONE: 800-458-1552 X1953 *TR

2004 VOLVO XC90 2.5L TRANSMISSION. COMPLETE FAILURE AT 65,000 MILES REQUIRING REPLACEMENT OF ENTIRE TRANSMISSION. FOUR DAYS AFTER REPAIR, VEHICLE HAS LOUD ENGINE THUMP AND CHECK ENGINE LIGHT COMES BACK ON. REPEATS THUMP WITH ENTIRE ELECTRICAL SYSTEM GOING OUT REQUIRING A 3.5 HOUR TOW HOME FROM 1/2 TO OUR VACATION DESTINATION. DEALER REPLACED ALTERNATOR. HAD FOR 2 DAYS AND CHECK ENGINE LIGHT COMES BACK ON AND THE THUMP/ELECTRICAL ISSUES START AGAIN. BARELY GOT TO DEALER WHO HAS HAD FOR A WEEK. THEY REPLACED ALTERNATOR AS PUT IN THE WRONG ONE, BUT STILL HAVEN'T FIXED IT YET. *TR

LAST COUPLE OF DAYS I NOTICED STRONG GAS SMELLS IN THE GARAGE. DROVE THE CAR A SHORT DISTANCE AND PARKED IT BACK IN THE GARAGE. CHECKED A COUPLE MINUTES LATER AND THE GARAGE REEKED OF GASOLINE. WHEN I CHECKED UNDERNEATH I FOUND GAS STAINING THE UNDERSIDE OF THE GAS TANK AND DRIPS ON THE FLOOR. *TR

SLIPPAGE OF THE TRANSMISSION LEADING TO FAILURE OF THE TRANSMISSION AT 70,000 MILES. CAR FAILED ON THE HIGHWAY. VOLVO STATES THAT DO TO SO MANY FAILURES THERE ARE NO REPLACEMENT TRANSMISSIONS AVAILABLE. *TR

NOV. 23, 2004 - PURCHASED A VOLVO XC90 T6 FROM LEHMAN VOLVO IN YORK, PA - THE VEHICLE HAD 10.042 MILES ON IT AT THE TIME OF PURCHASE JUNE 26, 2007 - AUTOMATIC TRANSMISSION NEEDED TO BE REPLACED - VOLVO OF CARY IN NC PAID FOR THE TRANSMISSION AND WE PAID FOR THE LABOR - $1425 - MILEAGE 68,306 FEB. 2008 - THE TRANSMISSION SERVICE REQUIRED LIGHTS/MESSAGE CAME ON PERIODICALLY WHILE WE WERE TRAVELING IN THE NE- WE CALLED VOLVO OF CARY AND THEY SAID THAT IF WE CONTINUED TO SEE THE LIGHT TO BRING IT TO A DEALER WHERE WE WERE MARCH 2008-JULY 2009 - A VARIETY OF MESSAGES WOULD APPEAR PERIODICALLY SAYING THAT TRANSMISSION SERVICE WAS REQUIRED OR URGENT JULY 7, 2009 - I TOOK THE VEHICLE TO VOLVO OF CARY WHILE THE LIGHT WAS ON STATING THAT TRANSMISSION SERVICE WAS NEEDED AS THEY INSTALLED AN UPDATED VERSION OF TRANSMISSION SOFTWARE - $123.38 MID-JULY 2009 - THE TRANSMISSION BEGAN TO SLIP NOTICEABLY JULY 22, 2009 - COTTMAN TRANSMISSION REBUILT THE EXISTING TRANSMISSION - $3643.04 - MILEAGE 116,030. *TR

AFTER ALMOST 6 MONTHS OF NOT USING MY VEHICLE AND AFTER TAKING IT TO GET ITS MANDATORY MAINTENANCE, ALL OF A SUDDEN I WAS SMELLING GAS FUMES IN MY GARAGE. NOW I HAVE TO REPLACE THE FUEL PUMP AND PAY MORE THAN $1100. IT IS HEALTH HAZARDOUS AND DANGER SITUATION AND I CAN'T BELIEVE THAT VOLVO HASN'T RECALLED THIS PART AFTER SO MANY COMPLAINTS. NO INJURIES, FIRES OR PROPERTY DAMAGE BECAUSE I TOOK MY VEHICLE IMMEDIATELY TO THE DEALERSHIP BUT IT COULD HAD HAPPEN SINCE MY WATER HEATER AND MY VEHICLE WERE IN THE SAME AREA. *TR

DISCOLORING OF HOOD NOTICE THE HOOD PAINT IS CRACKING AND PEELING. TAKEN IT TO AND BODY SHOP AND IT WAS A VOLVO SPECIAL STATED THE CAR WAS HOOD WAS REPAINTED BEFORE PURCHASE NOW ITS PEELING AND DISCOLORING WHICH IT WILL SPREAD. *TR

WE PURCHASED A 2004 VOLVO XV 90 IN AUGUST 2006. LAST MONTH, JULY OF 2009, MY SEVEN YEAR-OLD DAUGHTER REACHED FOR HER SEAT BELT IN THIRD ROW OF THE VEHICLE AND ANNOUNCED IT WAS BROKEN. NOTHING UNUSUAL HAPPENED TO THE VEHICLE TO CAUSE THIS. OUR MECHANIC, HABEGGAR AUTO IN MILWAUKEE, WISCONSIN, INFORMED US THIS SEAT BELT WAS A RECALLED ITEM AND ADVISED I CONTACT VOLVO IMMEDIATELY TO HAVE IT FIXED. THE MECHANIC ALSO TOLD ME THE INFORMATION HE GOT FROM ALLDATE ONLINE INDICATED THAT SEAT BELT WAS ALREADY FIXED BUT FAILED AGAIN. WHEN I CALLED VOLVO CUSTOMER CARE AT 1-800-458-1552 I WAS TOLD I NEEDED TO GO TO A CERTIFIED VOLVO DEALER. I THEN TOOK IT TO JENKINS VOLVO IN MILWAUKEE, WISCONSIN. THEY VERIFIED THE FACT THAT IT WAS A RECALLED ITEM. BUT WHEN THEY CONTACTED VOLVO THEY WERE TOLD VOLVO WOULD NOT COVER THE REPAIR ($171) OR THE INSPECTION OF THE OTHER SEAT BELTS THAT WERE ALSO RECALLED. I HAVE EMAILED VOLVO CUSTOMER CARE ASKING THEM TO PLEASE RECONSIDER. THIS IS A TERRIBLE SITUATION. CHILDREN ARE AT RISK BECAUSE AN ADULT WOULD RARELY SIT IN THE THIRD ROW. WE PURCHASED A VOLVO FOR ITS SAFETY FEATURES AND THEY WON'T EVEN PAY FOR THEIR MISTAKE? ALTHOUGH THE DOLLAR AMOUNT TO FIX THE ONE SEAT BELT ISN'T HUGE, I DON'T TRUST THE OTHER SEAT BELTS. THE RECALL WAS ON THE SEAT BELTS IN SECOND AND THIRD ROW. I WANT THEM INSPECTED. WE HAVE A SEVEN YEAR-OLD AND FOUR YEAR-OLD AND OFTEN TRANSPORT THEIR FRIENDS. I WILL NOT PUT THEM AT RISK. *TR

TL*THE CONTACT OWNS A 2004 VOLVO XC90. THE CONTACT NOTICED TRANSMISSION AND RADIATOR FLUID NEAR HER VEHICLE. SHE EXPERIENCED HARD SHIFTING WHEN CHANGING GEARS. WHILE DRIVING APPROXIMATELY 55 MPH, THE TRANSMISSION LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT PULLED OVER AND TURNED OFF THE VEHICLE. THE VEHICLE WOULD NO LONGER "PULL" AND WAS TOWED TO THE DEALER. SHE WAS INFORMED THAT A NEW TRANSMISSION AND RADIATOR WERE NEEDED. SHE ALSO FOUND OUT THAT THE RADIATOR COOLANT CONTAMINATED THE TRANSMISSION. THE REPAIR WOULD COST APPROXIMATELY $5,900. THE CONTACT WROTE A LETTER TO THE PRESIDENT OF THE MANUFACTURING COMPANY, BUT DID NOT RECEIVE A RESPONSE. SHE ALSO SPOKE WITH THE MANUFACTURER'S CUSTOMER SERVICE LINE AND WAS INFORMED THAT THEY COULD NOT ASSIST BECAUSE THE VEHICLE WAS OUTSIDE OF THE WARRANTY. THE CURRENT MILEAGE WAS APPROXIMATELY 122,000 AND FAILURE MILEAGE WAS APPROXIMATELY 100,000.

WHEN WORKING ON THE AUDIO/CD/RADIO OF THE CAR, THIS GENERATES AN SRS SERVICE URGENT MESSAGE TO BE DISPLAYED ON THE DASH. THIS APPEARS TO BE A COMMON PROBLEM WITH VOLVOS IF YOU CHECK THE MESSAGE BOARDS. PEOPLE SHOULD BE ABLE TO WORK/CHANGE OUT THEIR STEREOS WITHOUT THE FEAR OF THE AIRBAGS WORKING AFTER WORDS. *TR