2004 VOLVO XC90 Complaints

THANK YOU LETTER REGARDING VOLVO'S RESPONSE TO CONSUMER PROBLEM.***NO ANSWER REQUIRED***. *MR THE VEHICLE'S ENGINE FAILED AT ONLY 10500 MILES DUE TO SLUDGE IN THE ENGINE. THE MANUFACTURER CLAIMED THAT THE VEHICLE WAS IMPROPERLY MAINTAINED ALTHOUGH THE CONSUMER PROVIDED THEM WITH SERVICE RECEIPTS. *NM

MARCH 25, 2005 HAD WRECK, HIT REAR DRIVER'S SIDE DOOR; AIR BAGS ON DRIVERS SIDE DOOR AND DRIVER SIDE REAR DOOR DID NOT DEPLOY. VOLVO WILL NOT COOPERATE WITH CAR OWNER TO FIX PROBLEM WITH AIR BAGS. THEY SAID AIR BAGS DID DEPLOY. OWNER WOULD LIKE FURTHER RESEARCH ON SIDE CURTIN AIR BAGS. *AK

DESIGN DEFECTS IN THE SHIFTING DEVICE ON 2004 VOLVO XC90 SUV. ***NO ANSWER REQUIRED***. *MR THE SHIFTING DEVICE TENDS TO STOP IN REVERSE WHEN YOU TRY TO PUT THE SUV INTO PARK, BECAUSE THE SHIFT HAD STOPPED HARD. IF THE BRAKE IS RELEASED AND THE MOTOR IS STILL ON, THE CAR GOES BACKWARDS. THIS CAN EASILY CAUSE AN ACCIDENT OR AN INJURY. *BF

2004 ,VOLVO XC90 T6 AWD - VEHICLE WAS PARKED IN DRIVEWAY. UPON RETURNING TO VEHICLE, REMOTE UNLOCK WAS HIT TWICE TO OPEN ALL DOORS, AND VEHICLE BEGAN TO ROLL DOWN DRIVEWAY. THIS OCCURRED TWO TIMES. VEHICLE HAS BEEN AT VOLVO GARAGE FOR TWO WEEKS. AT THIS POINT NOT AWARE OF WHAT REPAIRS MAY HAVE BEEN MADE. IT APPEARS THE TRANSMISSION LOCKING MECHANISM WAS DISENGAGED WITH THE REMOTE UNLOCK.*AK

3-4 OCCURENCES OF VOLVO XC 90 DOORS UNLOCKING AND SPONTANEOUSLY OPENNING WHILE THE CAR IS MOVING IN TRAFFIC. THIS INVOLVED THE DRIVER, PASSENGER AND REAR PASSENGER DOOR. THE MANUFACTER WQAS UNABLE TO FIX THE PROBLEM FOR THREE TO FOUR ATTEMPTS. *AK

WHILE CONSUMER WAS DRIVING REAR PASSENGER'S TIRE BLEW OUT, RESULTING IN DAMAGING THE FUEL LINE. CONSUMER WAS AT A GAS STATION AND REFUELED THE VEHICLE WHEN IT WAS DISCOVERED THAT FUEL WAS LEAKING FROM THE VEHICLE. *AK

I HAVE HAD NUMEROUS FAILURES WITH MY 1990 VOLVO: I AM ON MY THIRD SET OF TIRES, AND I HAVE 30,000 MILES. I HAVE HAD SEVERAL SHOCK ABSORBERS REPLACED ,A TIE ROD BREAK, AND MANY ELECTRICAL PROBLEMS. *AK

SINCE THE DAY I HAD MY 2004 VOLVO XC90, BOTH THE DRIVER AND PASSENGER SIDE WINDOWS DO NOT CLOSE COMPLETELY UNTIL I HIT THE WINDOW BUTTON THREE TIMES. I HAVE BEEN TOLD THAT THIS IS NOT CORRECTABLE AND IS NORMAL FOR THIS CAR. HOWEVER, THIS PROBLEM DOES NOT EXIST ON THE 2005 MODELS. *NM

SINCE I HAVE OWNED THIS CAR I HAVE HAD SMALL ELECTRICAL PROBLEMS - MOONROOF WON'T OPEN OR CLOSE, G DOOR OPENER NOT WORKING AFTER 3 DAYS, MUST PRESS UNLOCK BUTTON SEVERAL TIMES TO UNLOCK DOORS. ALSO, THE CAR BOUNCES AT ALL SPEEDS, AND SHIFTS LATE. LABOR DAY, 2004, I WAS DRIVING THE CAR WHEN ALL GAGES WENT OUT - SPEED OD, GAS, OIL PRESS, ENTIRE ABS SYSTEM, ETC. I FOUND IT WAS FUSE 24 AND REPLACED IT. THIS FUSE BLEW 4 MORE TIMES OVER THE NEXT 3 DAYS - ONCE IT BLEW WHEN REPLACING IT. THE DEALERSHIP SAID THIS WAS NOT A SAFETY ISSUE AND SCHEDULED REPAIR FOR 2 WEEKS LATER. (THE ABS SYSTEM STILL REPORTED WARNINGS ON THE MESSAGE DISPLAY). ONCE THE DEALERSHIP FINALLY WORKED ON IT, THEY REPLACED THE CENTRAL ELECTRICAL BOX AND ORDERED A NEW TRANSMISSION WHICH STILL NEEDS TO BE INSTALLED. I STILL HAVE THE ABOVE ELECTRICAL PROBLEMS ALONG WITH THE OTHER PROBLEMS WHICH THE DEALERSHIP CLAIMS ARE ALL RELATED. THERE IS 10,000 MILES ON THIS CAR. PREVIOUSLY, I OWNED A 1999 XC. I CONTINUED TO HAVE ELECTRICAL PROBLEMS WITH THIS CAR UNTIL I STARTED IT AT A DAYCARE TO HAVE THE BATTERY EXPLODE. SOLUTION TO THIS PROBLEM WAS TO UPGRADE ME TO THE 2004 WITH THE ASSURANCE THE PROBLEMS I HAD ON THE 1999 WERE "HIGHLY UNUSUAL AND UNHEARD OF". DUE TO MY PAST EXPERIENCE, AND THE VERY SIMILAR PROBLEMS I AM HAVING WITH THE 2004, I FEEL VERY UNSAFE IN THIS VEHICLE. *AK

ON AUGUST, 26, 2004 THERE WAS A MAJOR MALFUNCTION IN OUR VOLVO XC90 (2004). WHILE DRIVING WITH 2 SMALL CHILDREN IN CAR SEATS AND 2 ADULTS ON A MAJOR HIGHWAY; SUDDENDLY, THERE WAS NO ACCELERATION IN THE GAS PEDAL AND THE STEARING WHEEL DID NOT FUNCTION. WE MANAGED TO SLOWLY MOVE TO THE SIDE OF THE ROAD FROM WHAT MOMENTUM WAS LEFT IN THE CAR, AND AVOID AN ACCIDENT. WE WERE OBVIOUSLY VERY SHAKEN UP, AND FIND THIS CAR COMPLETELY UNSAFE. IT HAS BEEN 3 WEEKS NOW GETTING THE RUN AROUND WITH THE CHERRY HILL, NEW JERSEY VOLVO DEALER. THEY SAID "THERE'S NOTHING WRONG WITH THE CAR". THE CAR IS UNSAFE FOR OUR FAMILY, AND PRESENTS A DANGER FOR OTHERS ON THE ROAD. WE ARE AFRAID IT WILL STOP DEAD AGAIN ON A MAJOR HIGHWAY WITH DEATH OR INJURIES OCCURING TO EITHER OURSELVES OR OTHERS. THE DEALER ASKED US WHAT WE WANTED "WE FINALLY SAID, (AFTER THEY SAID THEY'D GET US A NEW SUV AND DID NOT) THAT WE WANT OUR MONEY BACK ($3,000 DEPOSIT) AND WE DON'T WANT THIS CAR THEY SOLD US. TODAY, THEY MADE US TAKE THIS CAR BACK AND THEY ARE REFUSING OUR REQUEST TO REFUND OUR MONEY. ALSO, THE CAR WAS TOWED ON A FLAT BED TRUCK IN TO THE DEALER ON JULY 13TH, 2004 AS THE CAR DID NOT START.. "RELAYS WERE LOOSE IN THE ICM AND CEM ETC.," [WE HAVE THE SERVICE ORDER] ON THIS DAY, THE MESSAGE ON THE CAR SAID SOMETHING TO THE EFFECT "URGENT MALFUNCTION IN SUV AIR BAGS..." AND WE UNLOADED THE FAMILY AND IT WAS TOWED TO THE VOLVO DEALERSHIP. AND THE CAR'S 2 SIDE MIRRORS WORK ONE DAY AND NOT THE NEXT. TOMORROW I TAKE MATTHEW TO HIS FIRST DAY AT PRE-SCHOOL, AND I'M HALF THINKING WHAT IF SOMETHING HAPPENS TO THE CAR WHEN WE'RE DRIVING. IT'S AMAZING TO ME THAT VOLVO CAN LET ME LEAVE THEIR PARKING LOT WITH THIS CAR THIS EVENING, AND THE AREN'T TAKING SAFETY SERIOUSLY AT ALL. SO, AT 11:00 PM I AM UP LETTING THE NHTSA KNOW WHAT'S GOING ON. WE ARE WILLING TO HELP IN ANYWAY WE CAN. SINCERELY, THE LAWRENCE FAMILY.*AK