2004 VOLVO XC90 Complaints
View complaints related to 2004 VOLVO XC90. The complaints found here are submitted by actual consumers with first hand experience. There are more than 440 complaints submitted for the 2004 VOLVO XC90. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 VOLVO XC90- ST LOUIS, MO
TL* THE CONTACT OWNS A 2004 VOLVO XC90. WHILE PARKED, THERE WAS A STRONG ODOR OF FUEL COMING FROM THE VEHICLE. THE SMELL WORSENED WHILE DRIVING. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPAIRED. THE REPAIRS WERE NOT PERFORMED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 VOLVO XC90- VANCOUVER, WA
AFTER DRIVING FOR AT LEAST AN HOUR THE VEHICLE SUDDENLY SHUTS DOWN FOR A SPLIT SECOND. ALL GAUGES GO OUT, LOSS OF POWER BRIEFLY, WIPERS SOMETIMES KICK ON AND FOG LIGHTS RESET AND SHUT OFF AND THERE IS A THUMP FROM THE TRANSMISSION. THIS HAPPENS MAINLY AT FREEWAY SPEEDS BUT HAS HAPPENED A FEW TIMES AT 30 MPH AND SLOWER. CAN HAPPEN SEVERAL TIMES ON A 2.5 HOUR TRIP. ONCE IT HAPPENS IT CAN HAPPEN ANYTIME. DOESN'T DO IT ON TRIPS AROUND TOWN. CALLED VOLVO OF NORTH AMERICA AND THEY DENIED ANY PROBLEMS WITH THE CEM AND SAID SINCE IT'S AN '04 WITH 85,000 MILES THAT I'M OUT OF WARRANTY AND THEY CAN OFFER NO HELP.
Source: NHTSA WEB SITE -
2004 VOLVO XC90- BROADWAY, NJ
TL* THE CONTACT OWNS A 2004 VOLVO XC90. THE CONTACT STATED THAT AFTER THE VEHICLE WAS PARKED, THERE WAS A FUEL ODOR EMITTING INSIDE THE REAR OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE AND THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 69,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 VOLVO XC90- BELLINGHAM, WA
I HAD THIS PROBLEM A FEW TIMES A YEAR AGO AND NOW IT HAS RETURNED. I WAS DRIVING MY CAR AT NIGHT IN THE RAIN ON A TWO LANE FREEWAY WHEN ALL OF A SUDDEN I LOST THE HEADLIGHTS, DASH LIGHTS, SPEEDOMETER, RADIO, POWER WINDOWS, ELECTRIC TRANSMISSION, AND MUCH MORE FUNCTION OF THE CAR. THE ENGINE IS STILL RUNNING BUT IT SEEMS TO ALMOST RESET OR SOMETHING THEN START SHUTTING STUFF DOWN. I SEE ON YOUR WEBSITE SOMEONE PUT THIS IN AS A COMPLAINT ALSO THIS IS VERY DANGEROUS YOU CANT SEE AT NIGHT THE CAR IS HARD TO DRIVE ITS OBVIOUSLY THIS SAME PROBLEM WITH WATER GETTING INTO THE ECM. I READ THROUGH YOUR INFORMATION AND IT SEEMS LIKE VOLVO KNEW SOMETHING WAS UP WITH ONES PRODUCED BEFORE OR AFTER MARCH. IT SEEMS LIKE THEY HAVE BEEN WELL AWARE OF THE PROBLEM AND STILL WANT TO CHARGE YOU $2000 TO FIX IT! PEOPLE SHOULDN'T HAVE TO PAY TO FIX A PROBLEM VOLVO HAS BEEN WELL AWARE OF AND HAS HAD A CHEAP AND EASY SOLUTION FOR YEARS. I CALLED MY LOCAL VOLVO DEALERS AND NOT ONE OF THEM HAD ANY INFORMATION OR KNOWLEDGE OF THIS PROBLEM. WHEN VOLVO HAS A SERVICE NOTICE ABOUT THIS PROBLEM AND HAS OBVIOUSLY SPENT A LOT OF TIME LOOKING INTO IT. THE PROBLEM SEEMS TO BE REALLY BAD WHEN IT RAINS OR I USE THE WIPERS FURTHER LEADING ME TO SEE THAT IT IS THE SAME THING IN INVESTIGATION PE-10-025. THESE ARE ONLY THE PEOPLE WHO ARE COMPLAINING TO YOU THIS SEEMS TO BE A VERY COMMON ISSUE THAT VOLVO IS SWEEPING UNDER THE RUG TO MAKE A BUCK. IT'S DISGUSTING.
Source: NHTSA WEB SITE -
2004 VOLVO XC90- DEALE, MD
TL* THE CONTACT OWNS A 2004 VOLVO XC90. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING FAILED AND SEVERAL WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE STALLED. THE CONTACT STATED THAT A NEW ALTERNATOR WAS PLACED IN THE VEHICLE TWO DAYS PRIOR TO THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000. THE VIN WAS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2004 VOLVO XC90- FORT THOMAS, KY
TL* THE CONTACT OWNS A 2004 VOLVO XC90. WHEN THE CONTACT ENTERED THE VEHICLE, THERE WAS AN ODOR OF FUEL INSIDE AND OUTSIDE THE VEHICLE. THE ODOR OF FUEL COULD BE SMELLED WHENEVER THE VEHICLE WAS DRIVEN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND IT WAS DISCOVERED THAT FUEL WAS LEAKING FROM THE VEHICLE, HOWEVER, THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 101,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 VOLVO XC90- REDMOND, WA
THIS REPORT IS ABOUT A HAZARDOUS SITUATION WITH OUR 2004 XC90. THE ENGINE SHUT DOWN WITHOUT WARNING ON THE I5 FREEWAY! THE CAR SUDDENLY LOST POWER AND WE HAD TO COAST TO THE SIDE IN THE DARK. WE WERE LUCKY TO NOT GET HIT! THE DISPLAY SHOWED THE FOLLOWING ERROR CODE: ECM-981A. WE ARE AWARE OF THE FACT THAT THIS PROBLEM IS NOT NEW TO NHTSA AND THAT YOU HAVE RECEIVED SEVERAL REPORTS ON IT ALREADY. IT APPEARS THAT THE PROBLEM HAS TO DO WITH THE CRUISE CONTROL, AND EVER SINCE THE INCIDENT WE HAVE BEEN DRIVING THE CAR WITHOUT ENGAGING IT WITHOUT ANY PROBLEMS. THE MILEAGE ON THE CAR IS 138,000 MILES. THE PROBLEM OCCURRED WHEN ENGAGING THE CRUISE CONTROL ON AN UPHILL SLOPE. WE SPECULATE THAT IT MIGHT BE CAUSED BY ENGAGING THE CRUISE CONTROL AT THE SAME INSTANT AS THE CAR SHIFTS DOWN AUTOMATICALLY. I TALKED TO A VOLVO SERVICE TECHNICIAN WHO AID THAT HE HAD EXPERIENCED THE SAME PROBLEM WITH HIS OWN 2004 XC90 BUT HE WAS UNABLE TO FIND WHAT HAD CAUSED IT.
Source: NHTSA WEB SITE -
2004 VOLVO XC90- SAN JOSE, CA
LOOKING FOR REPAIRS ON FUEL ISSUES,I READ IMPORTANT INFORMATION ON WHAT I WAS LOOKING FOR. MY VOLVO HAD STARTED TO SMELL LIKE GAS, MORE IN THE REAR RIGHT SIDES OR BACK SIDE. I HAD READ THAT IT MAYBE OR IS A RECALL ISSUE . I BOUGHT MY VOLVO IN 4/28/15 BEING ONLY THE SECOND OWNER,I NOTICED THE SMELL CALLED THE DEALER WHERE I BOUGHT THE CAR, THEY SUGGESTED A DIAGNOSTIC CHECK. CAME UP AS POSSIBLE VOLVO RECALL, SINCE A BOUGHT THE CAR AS IS THEY DIDN'T FIX IT, THEY DID SUGGEST ON CALLING VOLVO DIRECT FOR THIS ISSUE. I MADE A APPOINTMENT WITH AUTONATION VOLVO IN SAN JOSE CA ON 6/15/2015. WHEN SHOWING UP FOR SERVICE THEY DENIED THAT MY CAR WAS NOT A RECALL ON THAT PARTICULAR PROBLEM FUEL ISSUES, IT WAS A RECALL ON 157. I WAS SURPRISED BECAUSE I HAD GONE FOR A FUEL ISSUE NOT A SUSPENSION ISSUE. SO MY FUEL ISSUE IS STILL PRESENT. SO ALL I CAN SAY IS THAT MY ISSUE WITH MY VOLVO IS A RECALL WITCH VOLVO OF SAN JOSE CA DON'T WANT TO FIX BECAUSE ITS NOT IN THE YEAR, MODEL, MAKE. CLEARLY I HAVE THE MOBIL MAKE AND YEAR, 2004 XC90 VOLVO DO TO ALL THE INFORMATION FOUND. MYSELF AND MY HUSBAND DRIVE THIS CAR EVERY DAY PLUS MY 7 YR. OLD WITH MY NEWBORN PASSENGERS BEING A HAZARD TO MY FAMILY.WE TOOK IN THE VOLVO IN ON SATURDAY THE 10/17 OF 2015 BECAUSE THE SMELL IS REALLY BAD, WE NEED TO DRIVE WITH THE AC AT ALL TIMES BECAUSE THE SMELL OUTSIDE IS SO BAD. WE GOT REJECTED AGAIN, SAYING THE SAME MY CAR DOES NOT FALL IN THAT RECALL ALSO DO TO MY VIN NUMBER NOT MATCHING WHO KNOWS WHAT, I NEED THIS FIXED BAD. WE HAVE ALSO HAD PEOPLE TELL US ABOUT THE SMELL BEING STRONG. AS YOU CAN SEE ITS A SAFETY AND FIRE HAZARD FOR MY FAMILY'S SAFETY, AND AT THIS TIME FINANCIAL HARDSHIP IS IN ISSUE DO TO MATERNITY LEAVE TO BE PAYING SOMETHING THAT CLEARLY ITS A VOLVO ISSUE , I THINK VOLVO SHOULD TAKE THIS AS A BIG CONCERN. I DO HOPE THIS PROBLEM GETS RESOLVED AND DONE. THANK YOU FOR YOUR TIME AND WORK. *TR
Source: NHTSA WEB SITE -
2004 VOLVO XC90- GLENVIEW, IL
TL* THE CONTACT OWNS A 2004 VOLVO XC90. WHILE DRIVING 65 MPH, THE ENGINE RPMS DECREASED AS IF THE BRAKE PEDAL WERE DEPRESSED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS 135,000....UPDATED 01/27/16 *BF *JS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 VOLVO XC90- ARLINGTON, VA
WHILE DRIVING AT ANY SPEED THE VEHICLES ELECTRICAL SYSTEM COMPLETELY SHUTS DOWN WITH OUT WARNING AS IF THE VEHICLE WAS OFF. THE ENGINE STAYS RUNNING WITH VERY MINIMAL POWER. THIS HAPPENED TO ME AT NIGHT WHILE DRIVING ON THE HIGHWAY, IT WAS RAINING AND ALL THE LIGHTS, WIPERS, EVERY ELECTRICAL PART JUST SHUT OFF, I AM LUCKY I DID NOT CRASH. AFTER RESEARCHING I THAT A LOT OF OWNERS HAVE THE SAME PROBLEMS AND THAT VOLVO IS AWARE OF THE DANGEROUS PROBLEM BUT DOES NOTHING ABOUT IT.
Source: NHTSA WEB SITE