VOLVO Complaints

View complaints related to VOLVO. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2025 VOLVO XC60
    - Alexandria, VA

    In the four months that I have owned this car, the following issues have occurred and have not been resolved: - Google Maps suddenly stopped working while navigating while I was driving on multiple occasions. - Bluetooth connectivity will disconnect suddenly and not reconnect - All audio in the car has stopped since 7/2/26. This includes turn signals, safety alerts, cross traffic alert. This has happened on at least 4 separate occasions (lasting 2 days or more) and usually resolves, but this has persisted. I have called the service department each time and been told there is nothing they can do about it and that I have to wait for a software update. I updated the software on 6/15/26 and the problem seems to have gotten worse. - Backup camera intermittently does not work and screen is black - Radio will freeze on station. Audio will change but screen will not. - Climate control does not work on auto. Fan will not adjust based on temperature, has to be adjusted manually even in auto mode. I am concerned for my safety and the safety of my children when driving in this vehicle. The electrical system has proven to be unpredictable, and my research has shown that this is not an isolated issue. The vehicle has been at a Volvo service center 3 times for this same issue and continues to have the same unresolved problems. There were no warning lamps or symptoms prior to the system malfunctioning, it happens while I am driving. This poses a hazard to me and to the people driving around me.

    Source: NHTSA WEB SITE
  • 2024 VOLVO XC40
    - Syracuse, NY

    Front camera stop working . Today it's the second time. Not sure if a software glitch but first time need to be replaced.

    Source: NHTSA WEB SITE
  • 2021 VOLVO XC40
    - Farmington, CT

    I own a 2021 Volvo XC40 Recharge (pure electric). At 49,030 miles, while slowly driving in a parking lot, the vehicle suddenly began shuddering and jerking as if driving over rumble strips. A warning message appeared stating “Propulsion System Failure” and indicated the vehicle would reduce speed. The vehicle lost propulsion and came to a stop. After stopping, the vehicle would not re-enter Drive or Reverse and could not be driven. It was stuck in position in the parking lot but not in a parking space. The instrument cluster and infotainment systems still powered on, but the vehicle repeatedly displayed messages such as “Vehicle system check. Wait” and would not enter a ready-to-drive state. The vehicle had to be towed to the dealership with a dolly. It took 4 hours to move it because the first tow truck could not safely move it with the wheels stuck in place. This failure occurred without prior mechanical warning or other preceding symptoms. Dealer diagnosis identified an internal failure of the front axle inverter high-voltage assembly (IHFA). Service records document a 400A fuse failure, welded battery disconnect unit (BDU) contactor relays (R1 and R2), and overheating/damage to high-voltage battery disconnect components. Repair required replacement of the IHFA, BDU contactors, and high-voltage fuse. The dealership stated this was not a normal wear-and-tear issue. I have since found reports from other Volvo Recharge owners describing similar propulsion failures involving inverter and high-voltage battery disconnect components. My safety concern is the sudden loss of propulsion while the vehicle was in motion, with no warning and complete vehicle immobilization. Had this occurred at highway speed or in traffic, it could have created a serious collision hazard. The dealership service person agreed that my only chance to get the vehicle to a safe location was to coast. After that, it'd be stuck. I was unaware of this, which is itself an issue of concern.

    Source: NHTSA WEB SITE
  • 2025 VOLVO EX90
    - Wheat Ridge, CO

    I purchased a 2025 EX90 on XXX. Immediately upon purchase, nearly every time my [XXX] daughter was riding in the middle seat using the integrated booster, the car would alert me that someone was sitting in the other two seats on either side of her. There were also occasions when only one seat alarm would go off. I checked her positioning to confirm that there was nothing on those seats. I took it into the dealership the following Monday. They did a software update, which they stated would resolve the issue. I picked up the car on the evening of XXX. For the next couple of days, it appeared that the issue had been resolved; however, it returned within a couple of days. Additionally, there were two instances, after receiving the car back from being repaired the first time, in which my daughter was riding with me, and her seatbelt failed to engage during rapid deceleration. I was driving on a main arterial street near our home, traveling approximately 35-40 mph. I was using single-pedal mode (EV) and took my foot off the gas pedal to prevent a crash. The car stopped very quickly, and she was thrown forward, nearly missing hitting her head on the back of the passenger seat. Subsequently, while driving the same minor child in a dealership loaner XC90, we experienced a routine quick stop at a very slow speed, and she immediately noted that the XC90 seatbelt was properly tightened. This side-by-side comparison confirms that the EX90's occupant restraint system failed to deploy during a near-crash event. I returned the vehicle on XXX, and the card has been there since. On XXX, Volvo Corporate Engineering reviewed the data and confirmed a diagnosis of faulty radar sensors in the second row. Because the EX90's computer-controlled safety belts rely on these second-row sensors to work properly, this diagnosis from Volvo proves the safety systems in my daughter's row were actively broken during our near-miss collision event. The vehicle is unsafe. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S

    Source: NHTSA WEB SITE
  • 2024 VOLVO XC40
    - Tinley Park, IL

    passenger side map light keeps activating. It will not shut off via touch controls. only cycling the dome light manually (not by opening a door) tends to rectify the problem. Shutting off and restarting the vehicle does not work. It's particularly distracting at night for both driver and nearby traffic. Repeated trips to service deny the activity, although it is discussed heavily on discussion boards and forums, particularly centering on recalls of the infotainment head unit (which the dealer also denied there was a recall despite notices and even carfax reports).

    Source: NHTSA WEB SITE
  • 2016 VOLVO XC60
    - Fuquay Varina, NC

    The contact owns a 2016 Volvo XC60. The contact stated that while driving at 30 MPH, the low oil warning light illuminated. The contact pulled into a gas station, exited the vehicle, raised the hood of the vehicle, and added engine oil to the engine. The contact stated that while buckling the seat belt, the air bag warning light illuminated. A dealer was contacted. The vehicle was taken to an independent mechanic to be diagnosed; however, the vehicle was not repaired. The contact stated that the failure had occurred on several occasions. The contact associated the failure with Technical Service Bulletin: TJ 35526 (Engine Oil Consumption Test); however, the vehicle was not included. The manufacturer was notified of the failure, but no assistance was provided, and the contact was informed that the TSB had expired. The approximate failure mileage was 62,800.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2021 VOLVO XC60
    - Princeton Jct, NJ

    The entire right ride of the car just stopped working. Back right door became permanently locked and could not open from outside or inside. When hitting lock/unlock buttons on key fob i) front passenger door would not lock/unlock and ii) right side mirror would not fold in/out. Blind spot monitor and TPMS said they needed service. Left side of car was fine and worked. Car would start normally. I checked all relevant fuses and none were blown. Then all of a sudden it all started working again. My fear is that in the heat of summer what if all doors became locked somehow and i did not have the key fob with the manual key? I have 2 children

    Source: NHTSA WEB SITE
  • 2026 VOLVO XC60PHEV
    - Benicia, CA

    The vehicle suffered an incident of Sudden Unintended Acceleration while slowly turning right, into a level parking space. Drivers foot was on the brake, but the car suddenly accelerated and surged forward. The car did not stop, even with strong brake pressure, until it hit the curb and almost hit a pedestrian. We called SOS to have Volvo pick up car to be towed to the dealership. I consider this to be a severe liability and unsafe to drive. The XC 60 accident happened on the second day and was towed to dealership the third day. Research documents similar problem happening to other drivers of this make and model. There were no warning lights or messages, and no symptoms prior to this incident.

    Source: NHTSA WEB SITE
  • 2023 VOLVO XC60
    - Minneapolis, MN

    The backup camera system on this vehicle is ineffective and creates a significant safety hazard. Rather than providing a clear view of what is behind the vehicle, the camera is aimed downward, displaying primarily the ground immediately behind the rear bumper and only about two feet beyond it. As a result, it does not provide visibility of approaching vehicles, pedestrians, cyclists, or other obstacles behind the vehicle. This severely limits the camera's usefulness when backing out of parking spaces or driveways, where cross traffic and pedestrians are the primary safety concern. Because the display shows so little of the area behind the vehicle, drivers cannot rely on it to safely reverse. Believing this was a defect specific to my vehicle, I brought it to a Volvo dealership on two separate occasions. Each time, I was told that the camera was functioning as designed and that its viewing angle was normal. If this is indeed the intended design, then the backup camera system is fundamentally inadequate and presents an unnecessary safety risk.

    Source: NHTSA WEB SITE
  • 2025 VOLVO EX90
    - Ridgeville, SC

    When in reverse, the infotainment system allows a user to swipe down from the top of the screen to open the notification window which overlays the backup camera, and upon closing the notification window, the backup camera is dismissed and is no longer visible.

    Source: NHTSA WEB SITE