VOLVO Complaints

Multiple times I have gotten a "Park assistance fault - book a service" message while driving and the parking sensors stop working. The issue temporarily resolves itself only to reoccurring several days later. Took to service and they replaced the car computer and said they could to replicate the issue after replacing the computer. Now a week later and the issue has re-occurred twice again.

My 2021 Volvo XC60 experienced a fuel system failure at approximately 53,500 miles. Prior to the failure, the vehicle displayed multiple warning messages and entered reduced-power (limp mode), including the turtle symbol on the instrument cluster. The vehicle unexpectedly would not start despite multiple attempts. The failure occurred while I was at a physical therapy appointment approximately 25 minutes from my home. After approximately 10 minutes, the vehicle started and was able to be driven. Because of the warning messages, limp mode, and failure-to-start condition, the vehicle was taken to a Volvo dealership for diagnosis. The Volvo dealership diagnosed the vehicle with ECM fault code P008A00 (Low Fuel Pressure). According to the repair invoice, testing confirmed that fuel pressure was intermittently low, and the dealership determined that the in-tank fuel pump was faulty. The fuel pump was replaced to correct the condition. This failure created a safety concern because the vehicle became unexpectedly inoperable and would not start when needed. Had the failure occurred in a remote location, during extreme weather conditions, at night, or in an emergency situation, it could have left the vehicle occupants stranded without reliable transportation. The inability to start the vehicle occurred without warning and could have resulted in a more serious safety risk under different circumstances. The issue was reproduced and confirmed by an authorized Volvo dealership, which inspected the vehicle, diagnosed the fault, and replaced the fuel pump. Repair records are available for inspection upon request. The failure occurred at approximately 53,500 miles, which is relatively low mileage for a major fuel system component. Because fuel pump failures can render a vehicle unexpectedly inoperable, I am submitting this complaint for review and investigation.

The first issue occurred on 4/16/26. Car stopped mid-drive on a public road. No error or warning, just a jerk noise and stopped. This was around 7 in the evening and I am fortunate it was a not so busy road. Gives me nightmares thinking if me or my kids were driving on a freeway. Got towed to a dealership and the root cause was identified as the coolant being completely drained off because of a manufacturing defect with the radiator having a pin sized hole causing coolant to leak off. What was worse is that there was a known software bug, TJ 37300 that suppressed the low coolant message. I can't believe Volvo has released the car with a known safety issue. Got the car back on 5/11/26 and it was towed back on 5/16/26 for a similar issue. Awaiting root cause and resolution. Will report a separate case for that

The contact owns 2019 Volvo XC90. The contact stated while parked and occupied in the vehicle or while driving various speeds, the contact noticed when attempting to turn the air conditioner on she noticed that the a/c unit was not working as intended in the vehicle. The contact mention she can hear a clicking noise coming from the air conditioner. An independent mechanic and A dealer was contacted. The vehicle was taken to a dealer where they recharged the vehicle and no diagnoses, the vehicle was then taken to an independent mechanic where it was diagnosed that the rear air conditioner vapor needed to be replaced, the vehicle was then taken back to the dealer where they informed her the rear and front vapor needed to be replaced .The vehicle was not repaired. The contact mention these failures have occurred on several different occasions. The manufacturer was notified of the failure, and they offered her one thousand dollars out of the seven thousand. The failure mileage was approximately 35,000.

I repeatedly lost propulsion or shut down while driving. The vehicle would not shift into Drive or Reverse and would not move, although displays and lights remained powered. This occurred three times in approximately two weeks. One event occurred at approximately 55 mph. I had to call the police for help. This after Hudson Valley Property Maintence the two previous stalls had been fixed. Dealer performed software update/reinstall and test drove vehicle approximately 30 miles, but the same failure returned and vehicle required towing. This is a repeated highway-speed safety defect. This vehicle is a safety hazard, and I am afraid for my life. The first two tow truck drivers were not able to get it on a flatbed without dragging it which we chose not to do. It took a third tow truck driver with special equipment to lift the car and tow it. This process took five hours on the hottest day and alone while other cars were coming at me at 60 mph. I had to call the police for help. There was no police report filed. Just a quote to dispatch to send officers to control a dangerous situation. The toe was through Volvo roadside assistance.

The contact owns a 2015 Volvo S60. The contact stated while driving at an undisclosed speed, the vehicle stalled and lost motive power. No warning lights illuminated. The contact was a certified mechanic. The contact stated that the failure occurred when the outside temperature was too hot or too cold. The dealer was made aware of the failure. The contact was informed that the failure was a known failure with the vehicle. The contact inspected the vehicle and noticed that an unknown fuse on the battery cable that was extremely hot. The contact replaced the unknown fuse. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 128,000.

While driving on the highway my navagation, internet, gps stopped working. An error came up on the dash saying "SOS emergency call system fault" We were not sure what was happening with the vehicle or if was safe to drive. We made an appointment with a Volvo service center. Volvo service center stated we would need to pay to have this diagnosed because the vehicle has a rebuilt title. The dealership wanted approx $800 just to look at the vehicle. This issue is a known defect in the 2023 Volvo XC60 B5. It was already recalled once for this exact issue. This is an ongoing safety issue - losing our navigation in the middle of the highway as well as the vehicles ability to automatically phone emergency help when required.

While driving on a rainy day my forward collision warning (FCW) system cam on signifying and impending collision via the "Red Warning Vehicle Crash" in the heads-up display. The car started to automatically break as well. There were no other vehicles in my land or close to me at the time. It was purely heavy rain. This is not the first occurrence of the FCW system engaging automatically. The same situation occurs during heavy rains or if water splashes from the other land in front of the car. The situation seems similar to the Hyundai recall just issued by NHSTA https://static.nhtsa.gov/odi/rcl/2026/RCLRPT-26V316-9486.pdf Luckily I have avoided being rear ended as no one has been close to me or they have been able to react to the sudden unexpected deceleration of my vehicle without my intervention or desire to do so. I ask NHTSA to broaden its investigation into other vehicles as this seems to be an issue across vehicle platforms and manufacturers.

A battery recall was placed on the vehicle on February 18, 2026. However, the battery fire risk existed before this date. According to Volvo's instructions, I can only charge to 70 percent. We are also instructed to only charge when the vehicle can be monitored. Because of my business and need to have a vehicle ready to go at all times, I have to charge overnight. It is my only vehicle. I take care of elderly parents, live in rural Indiana, and need to have the vehicle ready in case of emergencies and at a moment's notice when clients request home showings. Volvo Customer Support has ceased to communicate with me, and there is no fix in sight. I'm leasing and not able to use the vehicle as promised by Volvo. I did reach out to customer support at NHTSA and was left feeling as though the rep was irritated at my call and he was very rude to me.

The vehicle has experienced intermittent loss of power while driving at highway speeds on multiple occasions. The issue occurred twice on Monday and multiple times again on Tuesday. During these events, the vehicle felt as though it may stall or lose propulsion while traveling in traffic. The vehicle has also intermittently exhibited engine rattling and drivability concerns. In addition, the center display screen has blacked out intermittently, and the audio system has periodically failed to function. Because the loss-of-power issue is intermittent and occurs at highway speeds, I no longer consider the vehicle safe or reliable to operate. Family members won't drive or ride in the vehicle. The vehicle is being reported to Volvo and the dealership as a formal safety concern.