VOLVO Complaints

AT 148,000 MILES, THE VEHICLE TRANSMISSION STARTED TO FAIL TO UPSHIFT AFTER GETTING WARMED UP (ABOUT 20 MINUTES DRIVING) THEN FAILED COMPLETELY IN THE MIDDLE OF AN INTERSECTION. DEALER SAID NO REPAIR/REBUILD WAS AVAILABLE AND SUGGESTED COMPLETE REPACEMENT. ESTIMATED COST WAS MORE THAN THE VALUE OF THE VEHICLE.

ABS GOES OFF UNEXPECTEDLY WHEN BRAKING AND TURNING AND HAS GOTTEN WORST. FEAR FOR MY LIFE AS SOMEONE CAN REAR END ME AND MY CHILDREN.

EXPLODING SUNROOF. ON FRIDAY 26 JAN 2018, AT 4:10PM, I WAS DRIVING IN ALABAMA ON INTERSTATE 65 NORTHBOUND MILE AT MARKER 180 IN THE MIDDLE LANE AT 70 MPH. THE TEMPERATURE WAS APPROXIMATELY 55F AND OVERCAST WITH NO RAIN. THERE WAS NO TRAFFIC IN FRONT OF ME FOR AT LEAST A HALF A MILE NOR TRAFFIC TO THE SIDE OR REAR FOR AT LEAST A QUARTER OF A MILE. I HAD NOT PASSED UNDER A BRIDGE FOR AT LEAST A MILE. I SAW NO OBJECTS COMING FROM THE FRONT OR ABOVE. AT THIS TIME, I HEARD A LOUD REPORT LIKE A GUNSHOT FOLLOWED BY WIND NOISE. GLASS STARTING FALLING THROUGH THE SUNROOF SHADE VENTS. I PULLED OVER AND OBSERVED THAT THE SUNROOF HAD SHATTERED. THERE WAS NO OTHER DAMAGE TO THE ROOF (DENTS OR SCRATCHES) OR VEHICLE. I THEN DROVE ANOTHER 4 MILES HOME AND TOOK A PHOTO OF THE DAMAGE. I CONTACTED THE DEALER WHO SAID HE HAD HEARD OF THIS KIND OF INCIDENT BEFORE BUT TOLD ME TO CONTACT MY INSURANCE COMPANY. I CONTACTED THE INSURANCE COMPANY AND THEY WILL PAY FOR THE REPAIR MINUS MY $250 DEDUCTIBLE.

SOME MY16/17 XC90 OWNERS HAVE COMPLAINED ON SWEDESPEED ONLINE FORUM THAT THEIR COOLANT HOSE BROKE: HTTP://FORUMS.SWEDESPEED.COM/SHOWTHREAD.PHP?514873-ENGINE-COOLANT-PROBLEM FOR SOME CUSTOMER THE COOLANT HOSE BREAKS WHILE DRIVING ON THE HIGHWAY. IF THE COOLANT HOSE BREAKS, COOLANT LEAKS QUICKLY AND THE CAR WILL SHOW "STOP IMMEDIATELY" ON THE INSTRUMENT PANEL, WHICH MAY RESULT IN EMERGENCY MANEUVERS THAT ARE UNSAFE TO DO ON HIGHWAYS. IF ALL COOLANT IS LOST BEFORE THE CUSTOMER HAS A CHANCE TO STOP SAFELY, ENGINE MAY OVERHEAT AND FAIL, RESULTING IN THE CAR LOSING POWER, WHICH WILL ALSO BE DANGEROUS ESPECIALLY ON HIGHWAYS. VOLVO UPDATED THE COOLANT HOSE DESIGN. I CONTACTED VOLVO CUSTOMER CARE BUT THEY REFUSED TO ISSUE A SERVICE CAMPAIGN TO PROACTIVELY INSTALL THIS CRUCIAL UPDATED PART FOR THE REST OF US. NOTE THAT THIS HAS NOT HAPPENED TO ME YET, BUT I'M HOPING THAT VOLVO COULD ISSUE A SERVICE CAMPAIGN TO PREVENT THIS FROM HAPPENING TO MORE OWNERS.

THIS IS AN ADDITIONAL COMPLAINT REGARDING THE SAME VEHICLE BRAKE PROBLEM FILED UNDER NHTSA SAFETY ISSUE ID 10979689. ON 15 DEC THE SAME VOLVO FAILED TO STOP AT A RED LIGHT ON A CITY STREET IN DRY PAVEMENT CONDITIONS. THE ONLY WAY TO STOP THE VEHICLE WHILE TRAVELING AT APPROXIMATELY 35 MPH WAS BY CONTINUING TO HOLD THE BRAKE PEDAL ALL THE WAY DOWN AND THEN SLAMMING THE GEARSHIFT FROM DRIVE INTO PARK. THE VEHICLE WAS SUBSEQUENTLY TOWED BACK TO THE LOCAL DEALER. WHEN THIS VEHICLE WAS AT THE DEALER THEY DRAINED THE BRAKE LINES AND CHANGED THE MASTER BRAKE CYLINDER BASED ON THIS FIX REPORTEDLY WORKING ON ANOTHER S60 WITH THE SAME PROBLEM ACCORDING TO VOLVO TECH SUPPORT. AFTER EIGHT MONTHS THE BRAKES FAILED AGAIN. VOLVO HAS A BRAKING PROBLEM ON THESE VEHICLES AND DOES NOT NO THE CAUSE NOR THE CORRECTIVE ACRION.

I WAS DRIVING DOWN AN OLD HIGHWAY AT 45MPH. THE DRIVER'S DOOR OPENED WHILE IN MOTION WHILE THE DOOR WAS CLOSED AND LOCKED. THE DOOR DID NOT FLY OPEN, I THINK LOCKING MECHANISM HELPED KEEP THE DOOR FROM SWINGING OUT. THERE WAS AN IMMEDIATE RUSH OF AIR COMING THROUGH MY DOOR AND THE WARNING LIGHT CAME ON SAYING DRIVER'S DOOR WAS OPEN. I WAS ABLE TO UNLOCK AND PULL MY DOOR BACK INTO THE CLOSED POSITION WHILE IN MOTION.

AT AROUND 51,000 MILES, THE OIL PRESSURE LIGHT BLINKED. WE CHECKED THE OIL AND FOUND THAT WE HAD TO ADD 5 QUARTS ON 11/5/2017. VOLVO ADDED ANOTHER QUART ON 12/26/2017. WE ARE CONCERNED ABOUT THE OIL USAGE AND SAFETY, AND ARE KEEPING IN CONTACT WITH OUR VOLVO DEALER TO SEE IF THIS CONTINUES.

SINCE PURCHASED, ENGINE DIES, DOES NOT RESPOND TO THROTTLE. TAKEN TO DEALER SEVERAL TIMES, ESCALATED TO VOLVO. NO CODES, NO TROUBLE FOUND. ON TUESDAY VEHICLE STRANDED IN INTERSECTION, NO POWER. MY WIFE DESPERATELY PUMPED THE ACCELERATOR WITH NO REACTION UNTIL AT LAST THE ENGINE CAME TO LIFE, ALLOWING HER TO CLEAR THE INTERSECTION. THIS WAS A NEAR MISS ACCIDENT. THIS IS THE THIRD NEAR MISS. VOLVO FACTORY TECHNICIAN DECLARED NO FAILURE ON THE BASIS OF A TEST DRIVE, AND NO CODES.

VEHICLE HAS BEEN TAKEN TO DEALER MANY TIMES OVER TWO YEARS FOR INTERMITTENT FAILURE OF THE PASSENGER SIDE BLIS. WILL FAIL TO INDICATE VEHICLE IN BLINDSPOT IN MOTION OR STATIONARY. ESCALATED TO VOLVO, THEIR MECHANIC SAYS WORKING AS DESIGNED, REGARDLESS OF FAILURES. WILL ESCALATE HIGHER LEVEL. DRIVERS SIDE BLIS WORKS WITHOUT FAILURE. VOLVO SAYS TRAVELING EAST/WEST IS PROBLEM, DESPITE BEING TOLD FAILURE OCCURS WHILE TRAVELING NORTH/SOUTH.

TL* THE CONTACT OWNS A 2008 VOLVO S80. WHILE FUELING THE VEHICLE, THE CONTACT NOTICED AN EXTREMELY STRONG ODOR OF FUEL EMITTING INTO THE VEHICLE. THE VEHICLE WAS NOT INSPECTED AND DIAGNOSED BY A DEALER. THE VEHICLE WAS TAKEN TO AN INSPECTION STATION AND PASSED THE INSPECTION, BUT THE MECHANIC ALSO INDICATED TO CHECK THE FUEL SYSTEM DUE TO A STRONG ODOR OF FUEL. THE INDEPENDENT MECHANIC ADVISED THAT THE VEHICLE BE SERVICED BY A DEALER. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE), BUT THE CONTACT DID NOT RECEIVE A NOTIFICATION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.