VOLVO Complaints

WHILE DRIVING WITH MY 2 YEAR OLD...I SMELLED WHAT I THOUGHT WAS MY ENGINE OVERHEATING, PULLED OVER TO TAKE A LOOK AND AS OPENED MY DRIVERS SIDE DOOR SMOKE WAS BILLOWING OUT OF MY SEAT, MELTING A HOLE THROUGH TO THE LEFT SIDE OF SEAT BOTTOM, NEAR BACKREST AND SEAT ADJUSTMENT BUTTONS. LUCKILY, AFTER TURNING THE SEAT HEATER OFF THE ELECTRICAL MALFUNCTION COOLED OFF. I WENT TO LOCAL VOLVE DEALERSHIP AND THEY SAID "YOUR CAR IS TOO OLD TO HAVE A VALID RECALL STATUS", NOR DID THEY OFFER TO ASSIST IN ANY WAY.

TWO TIMES NOW, DRIVING THROUGH THE SAME ONE-WAY INTERSECTION, THE CITY SAFETY AUTO-BRAKING FUNCTION ACTIVATED FOR NO REASON. I WAS GOING STRAIGHT THROUGH THE INTERSECTION, WITH NO NEED TO TURN LEFT OR RIGHT. HOWEVER, THE CITY SAFETY AUTO-BRAKED TO A COMPLETE STOP, PLACING ME AT RISK FROM BEING HIT FROM BEHIND. AN ERROR MESSAGE APPEARED IN MY INFORMATION CENTER CONFIRMING THE CITY SAFETY AUTO-BRAKING FUNCTION WAS ACTIVATED. I BROUGHT TO A VOLVO DEALER AND THEY DID NOT SEE ANY ERROR MESSAGES. I ASKED TO DISABLE THIS FUNCTION, BUT THEY WEREN'T ABLE TO AND STATED I WOULD HAVE TO MANUALLY DO THIS EVERY TIME I GOT IN THE VEHICLE, WHICH IS A 5-STEP PROCESS. ATTACHED IS A MAP OF THE AREA WHERE THIS OCCURRED. I BELIEVE IT WAS THE E 11TH ST AND CEDAR INTERSECTION (MARKED AS #1), AS THE INTERSECTION DOES LOOK MORE COMPLICATED AND VEERS TO THE RIGHT (CLOSE-UP ALSO INCLUDED). THE OTHER TWO ARE ALSO POSSIBILITIES FOR WHERE THE AUTO-BRAKING COULD'VE OCCURRED. HOWEVER, IT HAPPENED VERY FAST AND MY BEST RECOLLECTION IN THE INTERSECTION OF 11TH AND CEDAR, TRAVELING EAST.

WHILE PULLING INTO A PARKING SPACE FROM THE DRIVING LANE OF A PARKING LOT, MY VOLVO HAD A SURGE OF POWER THAT COULD NOT BE CONTROLLED/STOPPED BY APPLYING THE BRAKES. I WAS BARELY IN MOTION WITH MY FOOT ON THE BRAKE WHEN WE (MY MOTHER, SISTER, AND I) HEARD THE ENGINE ROAR AND THE CAR SURGED FORWARD. I APPLIED MORE PRESSURE TO THE BRAKE BUT THE CAR WOULD NOT STOP AND WENT OVER A WHEEL STOP SO I THEN STARTED PUMPING THE BRAKE. THE CAR FINALLY STOPPED MOVING ONCE IT HIT A PIPE BOLLARD BUT THE ENGINE WOULD NOT TURN OFF, MY ELECTRICAL WENT HAYWIRE AND I COULD NOT GET THE CAR IN PARK TO REMOVE THE KEY. UPON IMPACT THE PASSENGER SEAT BELT DID NOT HOLD MY MOTHER IN PLACE AND THE AIR BAGS DIDN'T DEPLOY. I AM THE ORIGINAL OWNER OF THIS CAR WHICH WAS IN PRISTINE CONDITION BUT NOW WRECKED. I HAVE ALL THE SERVICE RECORDS FOR THIS CAR AND HAVE HAD PROBLEMS IN THE PAST WITH THE FOLLOWING ITEMS; FAULTY COOLING FAN MODULE, ENGINE RUNNING HOT, FAULTY BATTERY CELL, FAULTY SCU MODULE, FAULTY STARTER, FAULTY MAP SENSOR, FAULTY OIL LEVEL SENSOR, FAULTY POWER STEERING RACK,FAULTY FUEL PRESSURE SENSOR, FAILING LAMP SOCKET, FAULTY SCHRAEDER VALVES, FAULTY ALTERNATOR AND VOLTAGE REGULATOR, AND A FAULTY AC COMPRESSOR.

WHILE TURNING INTO A PARKING SPACE FROM THE LANE OF A PARKING LOT, WITH MY FOOT ON THE BRAKE, MY VOLVO S80 ACCELERATED SO POWERFULLY IT COULD BE HEARD YARDS AWAY. I APPLIED THE BRAKE HARDER BUT THE CAR WOULDN'T STOP AND SURGED OVER A WHEEL STOP, IT WAS STILL SURGING SO I STARTED PUMPING THE BRAKE, THE CAR FINALLY CRASHED INTO A PIPE BOLLARD BRINGING IT TO A STOP, THE CAR WOULDN'T TURN OFF, THE ELECTRICAL WAS GOING HAYWIRE AND I COULD NOT GET THE CAR INTO PARK TO REMOVE THE KEY. UPON IMPACT THE SEAT BELT DID NOT HOLD MY MOTHER INTO PLACE AND THE AIRBAGS DID NOT DEPLOY. I AM THE ORIGINAL OWNER OF THIS 2008 VOLVO S80 AWD WITH 58K MILES ON IT IN PRISTINE CONDITION. I HAVE HAD PROBLEMS IN THE PAST WITH THE COOLING FAN MODULE, ENGINE RUNNING HOT, THE SCU MODULE, MAP SENSOR, A FAULTY FUEL SENSOR, FAULTY SCHRAEDER VALVES, FAULTY ALTERNATOR AND VOLTAGE REGULATOR, FAULTY AC COMPRESSOR BUT NEVER A POWER SURGE TO THIS EXTREME.

AS WE WERE DRIVING ON I-95 NEAR SUMMERVILLE SC ON JAN 5TH IN THE EARLY AFTERNOON (APPROX. SPEED 70 MPH) THE SUNROOF SUDDENLY IMPLODED SOUNDING LIKE A GUNSHOT GOING OFF. THERE WAS NO PROJECTILE HEARD OR SEEN PRIOR TO THE SUDDEN SHATTERING. THANKFULLY, THE INTERNAL COVER PREVENTED THE MAJORITY OF GLASS FROM ENTERING THE PASSENGER COMPARTMENT. BECAUSE WE DIDN'T HEAR OR SEE A PROJECTILE, THE ONLY CONCLUSION WE CAME TO WAS THAT THE TEMPERATURE DIFFERENTIAL MAY HAVE LED TO THE SUDDEN CRACK (THIS TRIP TOOK PLACE DURING THE BOMB CYCLONE IN THE SOUTH). ON THE OTHER HAND, THIS CAR HAS BEEN IN EQUALLY COLD TEMPERATURE IN TAHOE AND IN BEND AND BESIDES, THIS IS AUTOMOTIVE GLASS SO IT SHOULDN'T HAVE SHATTERED AS COMPLETELY AS IT DID! WHEN DRIVING TO WORK I FREQUENTLY HEAR DEBRIS FROM TRUCKS HITTING MY WINDSHIELD AND IT TO DATE HAS NOT SHATTERED LIKE THIS EVENT WITH THE SUNROOF!

I RECENTLY TOOK MY CAR IN FOR SERVICE, 119,600 MILES, AND NOTED I WAS HAVING A PROBLEM WITH THE DRIVERS SEAT BELT LATCH NOT ALWAYS RELEASING PROPERLY. THE DEALER CONTACTED VOLVO ABOUT IT AND WAS TOLD THEY DO NOT ACCEPT ANY RESPONSIBILITY FOR THE DEFECTIVE SEAT BELT LATCH.

THE CAR LOCKS BY ITSELF AUTOMATICALLY WHEN KEY IS IN IGNITION AND YOU STEP AWAY FROM CAR LEAVING YOU LOCKED OUT. ACCORDING TO THE DEALER, THIS IS A "FEATURE" OF THIS CAR. AMONG ALL THE CARS I HAVE OWNED AND DRIVEN THIS IS THE ONLY THAT DOES THIS, VOLVO NEEDS TO CORRECT HIS ISSUE.

THE METAL TRIMMING ON THE STEERING WHEEL IS FRAYED. IT CUTS MY HANDS WHEN THE STEERING WHEEL TURNS.

ON 22 DEC 2017, WHILE DRIVING MY VOLVO XC90 HYBRID R-DESIGN, I RECEIVED AN ERROR LIGHT THAT STATED 12 VOLT BATTERY HAD AN ISSUE. I CALLED THE VOLVO DEALERSHIP IN SARASOTA AND SPOKE TO THE SERVICE MANAGER, JOE RICE TO LET HIM KNOW ABOUT THIS ISSUE. WHILE ON THE PHONE, AN ADDITIONAL ERROR LIGHT "ABS" AND THEN A FEW SECONDS LATER A CAR WITH A SQUIGGLY LANES ERROR LIGHT CAME ON. I IMMEDIATELY LOST THE ABILITY TO BRAKE, I LOST THE ABILITY TO STEER, I LOST THE ABILITY TO PUT THE SUV INTO NEUTRAL, I LOST THE ABILITY TO PUT ON MY HAZARD BLINKING LIGHT. ALL I COULD DO IS TAKE MY FOOT OF THE GAS PEDAL BUT BECAUSE I WAS NOT ABLE TO PUT THE SUV IN NEUTRAL, AND HAD NO BRAKES, I CONTINUED TO MOVE. THE SCREEN ON MY FRONT CONSOLE WENT BLACK AND THE MIDDLE CONSOLE WENT BLACK. IF I WAS ON ANY BUSY ROAD OR EXPRESSWAY, I WOULD HAVE IMMEDIATELY BEEN IN AN ACCIDENT. LUCKILY AFTER MILES OF FORCED DRIVING, AND WITH THE HELP OF THE SERVICE MANAGER, APPLY MANUAL BRAKES BY FLOORING THE BRAKE PEDAL AS HARD AS POSSIBLE TO THE FLOOR AND TAP, NOT PUMP. THIS ELECTRICAL FAILURE DEFECT IS SO DETRIMENTAL THAT IT WILL CAUSE ACCIDENTS RESULTING IN DEATH. VOLVO HAS KEPT MY CAR SINCE 22 DEC AND THEY STATED THAT THEY ARE CHANGING OUT THE COMPUTER THAT CAUSED THIS ISSUE. I'M AFRAID THAT VOLVO MIGHT NOT DISCLOSE THIS DEFECT TO NHTSA AND THAT SOMEONE OR SOMEONE ELSE'S FAMILY WITH BE IN AN ACCIDENT RESULTING IN DEATH. THIS IS A VERY SERIOUS PROBLEM AND BEG NHTSA TO LOOK INTO THE MATTER EXPEDITIOUSLY TO RECALL VOLVOS WITH THESE DEFECTS. IF NHTSA MOVES QUICKLY, THEY HAVE THE ABILITY TO PREVENT ACCIDENTS AND DEATH. I'M AVAILABLE TO PROVIDE A SWORN STATEMENT TO THE INCIDENT AND WILLING TO HELP ANYWAY I CAN. THANK YOU FOR YOUR CONSIDERATION, VERY RESPECTFULLY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

EXCESSIVE OIL CONSUMPTION - BURNING OR CONSUMING AT LEAST 5 QUARTS OF OIL EVERY 2K-3K MILES, BETWEEN OIL CHANGES. OUR ONLY NOTICE IS WHEN OIL IS BELOW 5-QUART RANGE, WHEN WE RECEIVE A DASH WARNING NOTING TO STOP ENGINE. CAR HOLDS 7.25 QUARTS OF SYNTHETIC OIL. WELL KNOW DOCUMENTED THROUGHOUT THE WEB AND KNOWN TO VOLVO MECHANICS, ALTHOUGH MORE RECOGNIZED WITH 2011-2012 S60. STOP ENGINE NOTICE RECEIVED WHEN STARTING CAR. FORTUNATELY ABLE TO UBER TO AUTO SUPPLY AND ADD 5QUARTS TO DRIVE HOME. OCCURRED ON TWO OCCASIONS, WHEREIN THE SECOND INSTANCE WE RESEARCHED, REACHED OUT TO VOLVO MECHANICS AND IN THE PROCESS OF CONTACTING DEALER AND VOLVO FOR FOLLOW-UP. IT APPEARS THAT SEVERAL INSTANCES HAVE RESULTED IN ENGINE FAILURE AND/OR $5K OR MORE IN PERSONAL COST TO FIX PISTON/VALUE ISSUE OR REPLACE ENGINE.