VOLVO Complaints

Driving on a 45 mph road and brakes felt squishy, like air was going out of them. It was slow to stop and had to pump then stomp to get it to stop before crashing. Was fortunate to not hit anything. Pulled into gas station and had it towed to Volvo. There were no warning lights or other indication of problem- the brakes just failed. Volvo said the vacuum pump failed which pushed oil into the brake booster causing it to fail. The car has 74,000 miles and has been serviced regularly.

back-up camera delays coming on when car put in reverse. Have had the car for over a year and taken to dealer for repair, with no result. Volvo model XC40 not listed on nhtsa site for recall #25V908 (Mfg R10333).

Exiting a parking lot, attempting to break. The plastic break pedal cover fell off and was unable to break in time to avoid a front end accident.

My 2021 Volvo XC90 Recharge has experienced multiple hybrid system failures under Volvo's factory 8-year/100,000-mile hybrid warranty, with fewer than 45,000 miles on the odometer. The high-voltage battery modules have failed multiple times, directly related to recall R10312 (NHTSA 25V-179), which identifies a supplier process deviation in LG battery modules creating a risk of internal short circuit and thermal runaway — an acknowledged fire risk. Critically, my vehicle has suffered two actual battery module failures, not preemptive recall replacements. This places my vehicle in a substantially higher risk category than others in the recall population with no prior symptoms. A vehicle that has already experienced the exact failure mode identified in a safety recall presents a materially greater ongoing safety risk. Additionally, my vehicle suffered a complete ERAD (Electric Rear Axle Drive) failure — a known defect that Volvo acknowledged by releasing a redesigned ERAD2 unit, confirming awareness of this systemic issue. These repeated failures left my vehicle un-drivable and parked at the dealership for more than 6 months, with replacement parts repeatedly placed on backorder, causing severe and prolonged loss of use. I filed a formal complaint with Volvo Customer Care requesting a vehicle buyback. After months of inadequate communication, Volvo declined to buy back the vehicle or offer reasonable trade-in accommodation. Instead, Volvo offered a nominal monetary concession contingent on signing an NDA, which I declined as insufficient given the documented safety risk, repeated failures of a recalled component, extended loss of use, nor out of pocket car rental expenses. I am filing this complaint to ensure my vehicle's actual failures are part of the NHTSA record for R10312/25V-179, and to request NHTSA evaluate whether Volvo's response to owners who have experienced actual failures — rather than preemptive recall repairs — warrants further regulatory scrutiny.

The contact leased a 2024 Volvo XC90. The contact stated while driving at various speeds, the infotainment screen and instrument cluster went black with the message "Critical Error - Pull Over When Safe". The contact stated that the failure had occurred several times at various speeds. The contact pulled over and turned off the vehicle. The vehicle failed to restart and was towed to a local dealer. The contact stated that the failure occurred often, and the warning light was ignored while driving to the dealer. The contact stated that occasionally, the system was independently rebooted when the vehicle stopped. The dealer diagnosed the vehicle several times and replaced several batteries; however, the failure reoccurred. The manufacturer was informed of the failure and dispatched technicians to consult with the technicians at the dealer; however, the failure persisted. The failure mileage was approximately 32,000.

I am submitting this complaint to report a serious safety issue involving a Volvo VNL truck. The vehicle was purchased new on December 12, 2025 and currently has approximately 22,000 miles. Since shortly after purchase, the truck has experienced a defect in the braking system. While driving, the vehicle has unexpectedly applied the brakes on its own and has displayed warning messages related to the parking brake system. This creates a dangerous situation because sudden braking can cause loss of control or lead to a collision with other vehicles. The truck was taken to an authorized Volvo dealer for repair and remained at the dealership for approximately one month while technicians attempted to diagnose and repair the problem. After the truck was returned to me, the exact same issue occurred again almost immediately. Because the braking system is a critical safety component, the unexpected application of brakes while driving presents a serious risk to the driver and to other motorists on the road. The defect has persisted despite extended repair attempts. I am reporting this issue so that it can be investigated as a potential safety defect affecting this vehicle model. Vehicle Information: Make: Volvo Trucks Model: VNL Purchase Date: December 12, 2025 Mileage: Approximately 22,000 miles I request that this safety issue be reviewed and investigated to determine whether other vehicles may be affected by the same defect.

During a heavy rain storm, I noticed water running down the inside of the windshield. It impaired my vision.

The contact owns a Nuna Car Seat, Model Type: Pipa Aire RX, Manufactured Date: March 06, 2024. The car seat was installed in a 2023 Volvo XC60. The contact stated while unbuckling the child out of the car seat, the straps used to latch the harness were loose. After the initial failure, the contact inspected the car seat harnesses several times while strapping the child into the car seat; however, the failure persisted. The contact reached out to the manufacturer several times before the contact was able to reach a representative. Once the contact was able to reach a representative, the contact was advised to take a video of the failure while driving and submitting the information and the contact declined the suggestion because the vehicle was unsafe. The contact also reached out to the manufacturer through email and was given a ticket number. The contact reached out to the company where the car seat was purchased and was informed that the one-year car seat warranty had expired. The contact disputed the claim because the failure had occurred less than one year after the purchase. The car seat was not repaired or replaced. The VIN was not available.

Within 4 weeks of a brand new Volvo XC90 T8 PHEV, the backup camera would not display picture when put in reverse gear potentially leading to a fatal crash. This was fixed by switching off the vehicle for five minutes and back on. This was a known recall with XC90 2021-2025 models with campaign number 25V282000. This appears to be a persistent issue in the 2026 model year as well.

My car started smoking on the road, I parked it. It smoked, Then it caught on fire.