VOLVO Complaints

NOTICED THE SMELL OF FUEL WHILE EXITING THE VEHICLE. LOOKED UNDER THE VEHICLE AND NOTICED A FUEL LEAK UNDER THE DRIVER'S SIDE PASSENGER DOOR. FUEL WAS LEAKING AT THE APPROXIMATE RATE OF 3 GALLONS PER 24 HOURS. DROVE THE CAR TO THE DEALER THE NEXT MORNING. DEALER DIAGNOSED THE PROBLEM AS A CRACK IN THE FUEL SENDER LOCATED ON TOP OF THE GAS TANK (NOT THE FUEL PUMP WHICH WAS REPLACED UNDER THE PRIOR RECALL). WHEN ASKED HOW THE LEAK DEVELOPED THE DEALER STATED THAT THE PLASTIC FITTING CRACKED DUE TO THE CYCLING OF TEMPERATURES (SAME REASON FOR FUEL PUMP FAILURE AND RECALL). *TR

VEHICLE PASSENGER REAR FLOOR FLOODING CONTINUOUSLY. ONE DAY THE WINDSHIELD WIPERS WOULDN'T TURN OFF AND NONE OF THE INTERIOR ELECTRICAL EQUIPMENT WOULD WORK, NO POWER WINDOWS OR LOCKS. DROVE TO VOLVO, THEY STATED CLOGGED SUNROOF DRAIN AND THAT FLOORMAT HAD AFFECTED THE ECM UNDER THE STEERING COLUMN. THEY CLEARED DRAIN AND CLEANED FLOOR FOR $1K. A YEAR LATER THE FRONT DRIVERS SEAT FLOOR STARTED FLOODING. EXPERIENCED MANY ELECTRICAL PROBLEMS SINCE. INCLUDING AN INSTANCE ENTERING THE HIGHWAY WHEN THE POWER STEERING SEEMED TO GO OUT AND THE CAR STALLED. THE SCREEN TOLD ME TO PULL OVER SAFELY. VERY SCARY. *TR

WHILE DRIVING DOWN THE ROAD, A CAR WAS ATTEMPTING TO MAKE A LEFT-HAND TURN ACROSS FOUR LANES OF TRAFFIC. THE PERSON, APPARENTLY, DID NOT SEE ME AND STRUCK THE SIDE OF MY VEHICLE BREAKING THE TIRE ROD AND DOING EXTENSIVE DAMAGE TO THE PASSENGER FRONT AND BACK DOORS. THE GLOVE BOX WAS EVEN DIFFICULT TO OPEN. IN ALL OF THIS, THE PASSENGER SIDE AIRBAG DID NOT DEPLOY. MY SON WHO IS 14 AND IS 170 POUNDS WAS SITTING IN THE PASSENGER SEAT AT THE TIME. HE IS QUITE SORE ALONG HIS ARM AND NECK. IN 2012, I POSTED A COMPLAINT ABOUT THE CAR HAVING A DIM PROBLEM AND HOW THE VOLVO MECHANIC SAID THE DIM PROBLEM COULD CAUSE AIRBAG PROBLEMS, BUT AFTER HAVING THE DIM PROBLEM FIXED, I WAS TOLD THE AIRBAGS SHOULD DEPLOY. IN 2012, I POSTED THE FOLLOWING COMPLAINT WITH NHTSA AND CAN BE READ ONLINE: "I WAS DRIVING MY 2003 VOLVO XC70 AT THE POSTED SPEED LIMIT (55MPH) WHEN THE DASHBOARD SUDDENLY WENT BLACK AND ALL OF THE GAUGES, INCLUDING SPEEDOMETER, TACHOMETER, GAS GAUGE, AND CLOCK STOPPED WORKING. EVERY WARNING LIGHT LIT UP. THE VOLVO DEALER ADMITTED THEY HAD SEEN THIS ISSUE BEFORE. THE COST TO REPLACE THE DIM WAS OVER $1400.00 AND I HAD NO CHOICE BUT TO PAY IT SINCE I WAS NOT GOING TO DRIVE MY CAR WITH NO SPEEDOMETER OR GAS GAUGE. THE DIM REPLACEMENT IS NOW ONLY WARRANTED FOR TWO YEARS, SO I MAY FIND MYSELF IN THE EXACT SAME BOAT IN THE FUTURE IF THE NEW DIM ALSO FAILS. RESEARCHING THIS ISSUE ONLINE, I FOUND THAT THIS WAS A KNOWN PROBLEM, PARTICULARLY FOR 2003 VOLVO MODELS. AFTER FINDING THE NHTSA WEBSITE, I ALSO FOUND THAT SOMEONE ELSE HAD RECENTLY REPORTED THE EXACT SAME PROBLEM AND ALSO NOTED THAT THE DIM FAILURE COULD IMPACT THE PROPER OPERATION OF THE AIRBAG SYSTEM...." *TR

THE BEARING FOR THE COUNTER BALANCE SHAFT HAS FAILED ON MY VEHICLE, CAUSING OVER $3,000 IN REPAIRS NEEDED. VOLVO HAS ADMITTED THAT THIS IS A KNOWN ISSUE WITH OLDER 2005 XC90'S WITH THE V8, BUT ARE NOT WILLING TO COVER MY REPAIRS COSTS. I FEEL THERE SHOULD BE A RECALL. IF THIS BEARING FAILS WHILE DRIVING THE ENGINE COULD SEIZE CAUSING AN ACCIDENT. *TR

THE SEATBELT BUCKLES STICK WHEN TRYING TO EJECT. THE BUCKLE CLASPS HAVE TO BE PUSHED DOWN AND WIGGLED A FEW TIMES TO UNCLASP. THIS IS A SERIOUS SAFETY ISSUE BECAUSE IT'S IMPOSSIBLE TO EXIT THE CAR QUICKLY. THIS IS ALL BELTS IN THE CAR. THIS HAS HAPPENED SINCE THE CAR WAS NEW AND HAS GOTTEN WORSE. *TR

TL* THE CONTACT OWNS A 2004 VOLVO XC90. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO BE RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS NOTIFIED OF NHTSA CAMPAIGN NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.

I AM WRITING ABOUT WHAT MAY BE DESIGN FLAW WITH THE VOLVO S60R THAT HAS ME VERY CONCERNED. MY FRONT TIRES RUB ON THE BODY IN THE WHEEL WELL WHEN I TURN SHARPLY INTO A PARKING SPACE. I DON'T THINK IT SHOULD DO THAT BUT I'VE BEEN TOLD IT'S "NORMAL" AND THE CAR "SETTLES" AS IT GETS OLDER. SEVERAL OTHER VOLVO S60 OWNERS HAVE THIS SAME PROBLEM WHERE THE TIRES RUB ON THE BODY. PLEASE LOOK INTO THIS. I BELIEVE IT WILL CAUSE SERIOUS CONSEQUENCES IN AN EMERGENCY SITUATION AND IT'S WEARING DOWN THE EDGE OF THE TIRES PREMATURELY, WHICH MAY ALSO BE DANGEROUS.

TL-THE CONTACT OWNS A 2012 VOLVO S60. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE LOW OIL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE FOUR QUARTS OF OIL WERE EMPTIED BUT THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,100. DJR

SAFETY ISSUE THE TIRE PRESSURE LABEL ON OUR XC70 (VIN: [XXX]) LIST THE PROPER TIRE PRESSURE AS BEING 33 PSI. AT THIS PRESSURE THE TIRE PRESSURE WARNING LIGHT IS CONSTANTLY ON. THIS RENDERS THE FEDERAL MANDATED TIRE PRESSURE MONITORING SYSTEM ESSENTIALLY NON-FUNCTIONING AND PLACES THE DRIVER AT RISK. VOLVO OF NORTH AMERICA HAS REVIEWED THIS ISSUE AND HAS CONFIRMED THE 33 PSI VALUE, NOT THE HIGHER VALUE IN THE OWNERS MANUAL, IS CORRECT. VOLVO HAS CONFIRMED THEIR RECALL TO REPLACE THE INCORRECT 33 PSI LABELS ON THE 08-10 XC70 DOES NOT APPLY TO THIS VEHICLE. SINCE PROPER TIRE PRESSURE AND THE TIRE MONITORING SYSTEM IS AN IMPORTANT ELEMENT IN SAFE DRIVING, VOLVO NEED TO RESOLVE THIS ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2005 VOLVO S80. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STARTED TO RATTLE AND SMOKE WAS EMITTING FROM THE FRONT OF THE VEHICLE WITHOUT WARNING. THE CONTACT TRIED TO MERGE OVER TO THE SLOWER LANE AND DISCOVERED THAT THE BRAKE PEDAL HAD BECOME INOPERABLE. THE VEHICLE COASTED TO A STOP AND SHORTLY AFTER THE VEHICLE EXPLODED. A POLICE REPORT WAS FILED BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 118,000.