VOLVO Complaints

Our Nest Protect woke us at 06:30 am saying it was detecting smoke in the garage. Upon entering the garage it was obvious that the cabin of the car was filled with white smoke. Disconnected car from charger port. Attended to drive car out of garage to protect the house, but opening the door just let smoke billow out. Closed the door and called 911. Fire truck arrived - the winched the car out of the garage to protect the house. Using their thermal imaging camera determined the hybrid battery was the hotspot, not any of the charging connections. They ran water into back seat where that battery is located for over two hours to keep it from pop further thermal runaway. Clearly an internal EV battery short. Fire fighters had a sensor and detected residual HCN (hydrogen cyanide gas) and I had to be treated at the ER as a precaution as I inhaled a large amount of smoke when I opened the car door initially.

The vehicle goes silent, no audio system, no driving alerts— turn signals, alerts etc. Only is fixed by a hard reset to the sound system happens multiple times a week sometimes multiple times a day. According to technicians, this is a known issue with no fix.

The exterior chrome trim on the door handle has severely delaminated and flaked. The peeling metallic coating has separated from the plastic handle structure, creating a razor-sharp edge. This component is located on a primary vehicle entry point, creating an immediate laceration hazard to anyone attempting to open the door. The flaking metal shards are sharp enough to cut fingers or hands during normal vehicle operation, posing a particular safety risk to children or anyone unfamiliar with the vehicle's defect. This is a known manufacturing material failure affecting 2019 Volvo models.

The exterior chrome trim on the door handle has severely delaminated and flaked. The peeling metallic coating has separated from the plastic handle structure, creating a razor-sharp edge. This component is located on a primary vehicle entry point, creating an immediate laceration hazard to anyone attempting to open the door. The flaking metal shards are sharp enough to cut fingers or hands during normal vehicle operation, posing a particular safety risk to children or anyone unfamiliar with the vehicle's defect. This is a known manufacturing material failure affecting 2019 Volvo models.

My vehicle is experiencing the exact failure described in Volvo Recall R89978 (NHTSA Campaign 19V849000), but my VIN is excluded. The door intermittently fails to unlock or latch properly, presenting a major occupant safety hazard. I ask that you expand the recall because my car is obviously affected. It is the passenger side door lock.

The contact owns a 2026 Volvo EX30. The contact stated that while driving at an undisclosed speed, the adaptive cruise control independently activated, and the vehicle independently accelerated. The failure was a persistent failure. The vehicle was taken to the dealer; however, the failure was not duplicated. The contact was informed that the failure was an operator error. The contact was informed that by accidentally pressing the shifter two times, the adaptive cruise control feature was activated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the failure reoccurred. The contact stated that the shifter was not pressed during the failure. The dealer was made aware of the failure another time. The contact was advised to video the failure and provide the video to the dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 3,000.

My SUV has a had the check engine light on from a failed battery cell for my 2021 grey Volvo XC60 recharge (VIN [XXX]). I have been without the electric functionality (to charge the hybrid car or use electric power) since mid December and waiting on a warranty part since Dec. 23, 2025. I have been told April 2026 and then August 2026 for this warranty issue that both the dealership and Volvo corporate have agreed is under warranty and needs replaced to make the car functional as intended. They claim the part as been backordered for the entire 8 months. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I was parked in a parking lot and when I released my foot from the break, the car accelerated on its own and crashed into the car in front of me. The automatic emergency braking did not deploy. It was most recently a safety risk and put others in the parking lot, particularly the driver in front me, in danger. I have reported this issue to Volvo and they instructed me to get the body of the car repaired and then the dealer will inspect it. I filed an insurance claim with my insurance company and the car is going to be repaired. There were no warning lamps or messages prior to the failure.

Right when I turned the car on, a million different alarms went off saying different systems weren’t available. Then I started driving, and it accelerated normally, but when I took foot off accelerator: it didn’t slow down. This was really noticeable because I had one pedal drive on, which means taking foot off the gas acts as a very light brake. I could slow down with the brake, but then as soon as I took my foot off the gas, it would speed back up. Really weird feeling: it was like the cruise control had set itself and it was taking me back to that speed. But braking worked, so I could stop and control the car with just the regular brake. But then when I came to a full stop, it just locked up: parking brake on and wouldn’t come off. I just basically kept trying things to get it going again and it finally did. But then it happened again, where it would accelerate on its own and I had to control the car with just the brake. I had the car towed for repair the next day, and the tow truck driver said he noticed it accelerating on its own as he drove it up onto the truck. Volvo maintenance also confirmed the problem. They had the car forever and ultimately decided it was a problem with my “external audio module”.

Turn signal audio not present (lights working. No audio from radio, phone , collision warnings rear cross traffic warnings, door ajar audio warnings. Resetting the display fixes the problem. However, the issue returns the next day.