VOLVO Complaints
View complaints related to VOLVO. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2013 VOLVO S60- Hudson, MA
I was driving approximately 65 MPH on the highway and suddenly my car started shuttering, stuttering, and my check engine light started blinking. My car started slowing down as if it was having trouble accelerating. I also received a warning message that said, “Reduce speed or shift up.” I only have 123,263 miles on the vehicle. My mechanic informed me I was having a cylinder 2 misfire and that my exhaust valve burnt up. I also need a new timing belt. This is not the first time I’ve had a cylinder misfire on this car, so I believe there is something faulty in this vehicle. As a result of this incident, I pulled over on the highway and waited for a tow truck.
Source: NHTSA WEB SITE -
2024 VOLVO XC40- Denver, CO
This issue has happened multiple times while owning this vehicle. Sometimes the car does engage into Park after pushing the park button. Sometimes we have to push the Park button 2-3 times just for it to move from Drive to Park. We have been into some close calls with the car not engaging in Park and coming close to crashing into either light pole or another vehicle. Could cause injury even anyone was present in front of the vehicle
Source: NHTSA WEB SITE -
2023 VOLVO V60CC- Issaquah, WA
While driving on the highway, Lane Keeping Assistance activated as my wife made room for a vehicle on the side of the highway. Ultimately, she ended up swerving into the middle lane and continued to feel as if she was fighting the car, swerving side to side, ultimately making contact with a car in the left lane. The vehicle is currently at a collision service center awaiting repair. Ultimately this feature seems to have contributed to, or frankly caused an accident with another driver. The system was ping-ponging the vehicle side to side attempting to find a lane. Two vehicles were involved in the accident. The actions of the lane keep assist were described to the police officer on scene, and also to our insurance company. The problem has not been reproduced, as the car is in a shop awaiting repair. The vehicle was inspected by an insurance representative for damage, however their assessment did not include the lane keeping assistance. We had noticed prior to the accident, a few times, that the lane keep assist seemed fairly aggressive. At times when it kicked in, it was a rather big surprise. The system is not exactly subtle. A system like this, that has the potential to surprise a driver to the point of losing control, or one that seems to wrestle for control, should not be on the road.
Source: NHTSA WEB SITE -
2025 VOLVO XC60- Auburn, ME
Both my rear windows have a haze on them, which interferes with my visibility in direct sun.
Source: NHTSA WEB SITE -
2019 VOLVO S60- San Antonio, TX
Passenger seat was unbolted from floor during a service appointment and not secured when dealer returned vehicle to me. Passenger safety was at risk due to the seat rocking during acceleration and deceleration and in turns. The issue was confirmed by the dealer and has since been repaired. No warnings issued by vehicle. The dealer error occurred 10/16/24. It was corrected 10/17/24 after vehicle was returned to dealer. This was a result of dealer negligence.
Source: NHTSA WEB SITE -
-
2007 VOLVO C70- Sacramento, CA
I took my Volvo C70 into Niello Volvo Cars Sacramento on March 24, 2022. My invoice is attached (XXX) Recall 247 performed - tire pressure recall) Cassandra at Volvo ordered a new sticker at that appointment. Can you send me the new sticker as Niello Volvo Sacramento CA never followed up. Label is 11V508000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE -
2024 VOLVO XC60- Carol Stream, IL
The contact owns a 2024 Volvo XC60. The contact stated while driving at various speeds, the transmission intermittently failed to shift once the vehicle was shut off after it was already on for a long period of time. No warning light was illuminated however, the infotainment screen and the dashboard darkened. The failure occurred on several different occasions. The vehicle was taken to a dealer to get a diagnosis; the dealer stated that the failure cause was unidentifiable. The vehicle was not repaired. The contact stated that almost two months later the failure occurred again. The vehicle was taken to the dealer to get a second diagnosis. Once again, the dealer stated that the failure cause was unidentifiable. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 9,324.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2020 VOLVO XC60- Cincinnati, OH
Good Morning: I've attached a letter that I've written to Volvo USA regarding their security lug bolts on the wheels of their vehicles and the adapter that they provide to remove this. I found out after incurring a flat tire that these adapters are often non-functional and that the dealer is well aware of this. I think this is an issue that Volvo should address for all current and past owners. Also, during this incident I experienced what I think is a flaw in their tire pressure monitoring system - it illuminated a yellow caution which, I've seen happen when one tire was not at the same pressure as the others. In this instance the tire was flat. Shouldn't that warrant a different indication? Thank you for your attention to this.
Source: NHTSA WEB SITE -
2024 VOLVO XC40- Kensington, CA
I am a new leasee of a Volvo XC40 Recharge (leased September 13, 2024). When starting my car from a decline on my driveway, or in a parking spot on a decline, after putting the car in reverse, the car immediately surges forward 20 inches before I have to hit the brakes again to make it stop from hitting a car in front of me. The same behavior occurs if I am parked on an incline and put the car in drive - it immediately surges backwards and I have to hit the brakes to make the car stop. This issue puts my and other cars parked in front or behind me at risk of being hit when trying to leave a parking spot. This issue was confirmed by the dealer (see attachment) and replicated on another XC40 Recharge that the dealer tested it on. The service rep stated that "As far as Volvo is concerned at this time the vehicle is working as designed and this is a normal characteristic of the vehicle." I am not sure why they would say this as a car should not surge forward when it reverse or backward when in drive. No other car in the history of my driving cars has ever done this.
Source: NHTSA WEB SITE -
2022 VOLVO S60- Rancho Santa Margarita, CA
The indirect measurement TPMS system of this car has misdetected low tire pressure on three occasions. Most recently, on October 3 while driving on the freeway at about 70 MPH the TPMS alert illuminated. I checked the information screen and the display showed low pressure in all four tires. Because I have had misdetection of the right front tire twice before, and that it seemed very unlikely that all four tires would deflate at the same time, I disregarded the alert as a false detection. Later I checked the air pressure in all four tires and found it to be exactly correct. In an earlier episode, as I mentioned the TPMS alerted that the right front tire was low. In this instance, I did not have a history of false detections, so I believed the information to be accurate and immediately exited the freeway and returned home where I had a (very accurate) tire pressure gauge. Of course, the pressure was correct in all tires. I then followed the Volvo recalibration procedure and this completed successfully until later that day when the same tire alerted to low pressure again. I rechecked, again pressure was correct, and re-ran the calibration procedure. I did not have any other false detection again until about a year later when the October 3 incident occurred. The car has had at least one “total system update” to the software to address other issues since the first false detection incident, possibly two (not sure). The problem I am having with this is that Volvo apparently decided to change from direct sensor measurement to indirect wheel speed measurement around 2019 or 2020 as a cost saving measure. That is fine, but the indirect measurement system they are using is causing so many false alarms that now the first thing I think when I see an alert is that it is not a real problem. This is not a good situation. Volvo forums are full of complaints by other owners of similar false alarms. Volvo should fix this problem through software or restore direct measurement.
Source: NHTSA WEB SITE