Vehicle & Related Complaints

Updated: - Consumer Automotive Complaints – All safety-related defect complaints received by NHTSA since January 1, 1995. Find your vehicle below and see what complaints have been previously filed with the NHTSA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2024 FORD MUSTANG
    - Daly City, CA

    My vehicle is subject to Ford safety recall 26C40 / NHTSA recall 26V547. I contacted an authorized Ford dealership to have the recall remedied. The dealership confirmed in writing that the recall is currently under Advance Notice and that Ford has not yet provided dealers with the remedy or technical repair instructions. Therefore, the dealership cannot perform the recall repair at this time. NHTSA’s recall lookup currently shows the status as “Recall Incomplete, remedy not yet available” and states that the remedy is anticipated to be available on December 21, 2026. I am willing to have the recall repair performed immediately when the remedy becomes available. I am filing this complaint because the manufacturer is currently unable to remedy this open safety recall. I have written correspondence from an authorized Ford dealer confirming that no repair can currently be performed.

    Source: NHTSA WEB SITE
  • 2014 DODGE JOURNEY
    - Bakersfield, CA

    On Saturday September 19, 2026, while driving my 2014, Dodge journey without any warning. My driver's seat headset deployed. There was no impact or collision at the time of the incident. Upon deployment of headrest hit my head

    Source: NHTSA WEB SITE
  • 2022 TESLA MODEL 3
    - Salinas, CA

    When the chair automatically moves to the easy in and out setting it does so without any safety measure to stop it moving when blocked. It is so strong that it crushed my hydroflask water bottle when it was stuck beneath. If that had been a foot or arm of a person, or if they were just unable to move away then it could cause serious injury like broken bones or crushing.

    Source: NHTSA WEB SITE
  • 2022 FORD F-150
    - Camden, NC

    The passenger side daytime running light has now failed leaving the vehicle less visible during low visibility times like fog or dawn and dusk. Problem can be reproduced but has not been inspected yet. No warning lamps or symptoms prior to failure. Problem occured 9-19-2026

    Source: NHTSA WEB SITE
  • 2017 CHRYSLER PACIFICA
    - Union, MO

    Steering sticks during a gradual turn. It will catch up but then causes over correction. This has happened multiple times and based on my research, this is a model-wide problem. See campaign PE25009 for more details.

    Source: NHTSA WEB SITE
  • 2025 CHEVROLET SILVERADO 1500
    - Albert, KS

    The engine started making a ticking noise and getting a little louder while driving to dealer where I had purchased the veichle and had it serviced as called for . They had me leave to check it out , they called me 2 hrs later and said it would need a new engine and it had a spun crankshaft bearing and would be 3 weeks to get the new engine . They said my warranty would cover the billing . I’m presently waiting to hear from them . They told me that the new engine would have a warranty but minus the 31615 miles that my odometer reads now ?

    Source: NHTSA WEB SITE
  • 2024 JEEP WRANGLER
    - Massanutten, VA

    2024 Jeep Wrangler 4xe purchased new November 2024. Recall 68C (NHTSA 25V741000) software update performed December 2025 at 12,524 miles. None of this occurred in the first 13 months of ownership. It all began immediately after 68C. My 7.6-mile commute (4 miles at 35-45 mph, the rest at 55-60 mph) was previously driven entirely in Electric mode. The vehicle now cannot sustain Electric mode past about 5 miles. It first suffers a sharp power loss where it lags and stops responding to the accelerator, then displays "Electric Mode Temporarily Unavailable," skips the normal warm-up transition, and the gas engine surprise-starts and revs harshly to take over. This repeats on any drive sustained above 55 mph. Before 68C I routinely drove 70 mph on the interstate in Electric mode; that is now impossible. The same power loss and abrupt engine start happens on hills the vehicle handled fine before, so hilly routes are off limits. Accelerator sensitivity also changed: moderate acceleration from a stop now starts the gas engine. I am not a heavy-footed driver. In the first year before 68C this happened exactly once, during an emergency full-throttle input to avoid a collision. The most dangerous symptom occurs in both Hybrid and Electric modes: random throttle lag and lurch. Accelerating from a stop to turn left across oncoming traffic, the vehicle does not respond for one to two seconds, then lurches forward. I cannot predict when it will happen. A longer hesitation there would cause a crash. Overall available power is reduced and inconsistent. The vehicle no longer drives like the one I purchased. I have raised these issues with dealer technicians at every subsequent recall or maintenance visit. No diagnostic trouble codes are present and I am told the vehicle is operating as intended. That may be accurate, but the intended operation was changed by 68C, and the result is a safety defect that did not exist in the vehicle as sold.

    Source: NHTSA WEB SITE
  • 2022 TOYOTA HIGHLANDER
    - LA PLATA, MD

    Vehicle begin making grinding noises, and stalling during accelerating and also fuel smell. Took vehicle into Toyota Waldorf, MD dealership for diagnostic. At 58,000 miles, 2022 Toyota Highlander XLE stalls to accelerate due to front differentials failing, causing large chunks of metal on the drain plug indicating internal failure. Vehicle needs transmission and front differential replaced. I have 4 children, 3 of them still small, and driving with the fuel smell would impact them greatly as 1 of my children has asthma. It's also a hazard to be on the road with this vehicle as it can stall at any moment, causing a traffic incident. The problem has been reproduced by dealer, who is refusing to approve the fix under the 60,000 mile Power Train Warranty. There were no other warning signs, no check engine light came on, no issues prior to me hearing this grinding noise and stalling.

    Source: NHTSA WEB SITE
  • 2022 TOYOTA HIGHLANDER
    - LA PLATA, MD

    Vehicle begin making grinding noises, and stalling during accelerating and also fuel smell. Took vehicle into Toyota Waldorf, MD dealership for diagnostic. At 58,000 miles, 2022 Toyota Highlander XLE stalls to accelerate due to front differentials failing, causing large chunks of metal on the drain plug indicating internal failure. Vehicle needs transmission and front differential replaced. I have 4 children, 3 of them still small, and driving with the fuel smell would impact them greatly as 1 of my children has asthma. It's also a hazard to be on the road with this vehicle as it can stall at any moment, causing a traffic incident. The problem has been reproduced by dealer, who is refusing to approve the fix under the 60,000 mile Power Train Warranty. There were no other warning signs, no check engine light came on, no issues prior to me hearing this grinding noise and stalling.

    Source: NHTSA WEB SITE
  • 2024 HONDA CR-V
    - Nacogdoches , TX

    Felt like the gas petal got stuck and caused a crash all air bags depoyed no forward collision warning or breaking activated

    Source: NHTSA WEB SITE