CHRYSLER Complaints

I HAVE A 2000 JEEP CHEROKEE SPORT 4X4 WITH NO LIFT KITS, ETC. AT HIGHWAY SPEEDS WHEN HITTING A BUMP IN THE ROAD IT GOES INTO WHAT IS TERMED A "DEATH WOBBLE." THIS IS VERY SEARCHABLE ON THE INTERNET. THE VEHICLE WILL SO VIOLENTLY SHAKE IN THE FRONT END IT IS HARD TO KEEP IT ON THE ROAD AND NOT ROLL THE VEHICLE BEFORE I'M ABLE TO SLOW DOWN ENOUGH FOR IT TO REBALANCE ITSELF. IT IS EXTREMELY TERRIFYING. I'VE HAD THE TIRES ROTATED AND BALANCED THINKING I MIGHT HAVE LOST A WHEEL WEIGHT OR SOMETHING BUT IT DID NOT CORRECT THE PROBLEM. TODAY I TOOK IT TO THE SHOP AND WAS TOLD I HAD A BAD STEERING DAMPER. BUT FROM WHAT I'VE RESEARCHED, OTHERS HAVE HAD THESE REPLACED AND THE PROBLEM WILL COME UP AGAIN. JEEP/CHRYSLER NEEDS TO DO SOMETHING ABOUT THIS VERY DANGEROUS SITUATION AS IF NO ONE HAS BEEN KILLED YET I'D BE SURPRISED. I DID HAVE THE STEERING DAMPER REPLACED TODAY BUT AM SCARED I WILL EXPERIENCE THIS AGAIN AND EITHER WIND UP KILLING MYSELF OR SOME OTHER MOTORIST. *JS

BOUGHT A NEW 2010 TOWN AND COUNTRY TOURING WITH LIFETIME GUARANTEE. WE HAVE BOUGHT DODGE CARS FOR 40 YEARS, AND 3 VANS IN THAT TIME. WE WERE HAPPY UNTIL RIGHT AFTER BUYING THIS VAN, WHEN DRIVING OFF THE LOT, THERE WAS A LOUD NOISE COMING FROM THE LEFT SIDE SLIDING DOOR AREA, WHICH THEY FINALLY DUPLICATED AND FIXED. ALSO UPON DRIVING OFF THE LOT, WE HEARD A GRINDING/CLICKING NOISE COMING FROM THE FRONT, LEFT SIDE WHEN BACKING UP AND TURNING IN BOTH DIRECTIONS, ALSO AT TIMES WHEN TURNING GOING FOWARD. THE DEALER COULD NEVER "DUPLICATE" THE PROBLEM. WE ALSO HAVE HAD REAR BRAKES AND ROTORS REPLACED AT 20,000 MILES, WHICH WASN'T COVERED UNDER THE LIFETIME WARRANTY. WE NOW HAVE 42,000 MILES ON THE CAR, AND JUST FINALLY HAD A TECHNICIAN HEAR THE NOISE WE HAVE COMPLAINED ABOUT SINCE WE BOUGHT THE CAR. FIRST WE WERE TOLD POSSIBLY EXHAUST - WHAT? THEN POSSIBLY THE STEERING COLUMN. THEN THEY REPLACED THE POWER STEERING PUMP, AND ALSO REPLACED THE LEFT FRONT WHEEL BEARING, WHICH THEY SAID WAS ON RECALL, THAT WE HAVE NEVER BEEN NOTIFIED FOR OR HAVE SEEN LISTED ANYWHERE. THE TECHNICIAN TOLD US THE NOISE WAS GONE, SO MUST HAVE BEEN ONE OF THE ABOVE THAT THEY REPLACED. UPON DRIVING OUR CAR OFF THE LOT, THE NOISE IS STILL THERE!!!!!! I ALSO HAVE MY GRANDBABIES THAT I CARE FOR IN THE CAR A LOT, AND AM SO SCARED SOMETHING WILL HAPPEN SOMEDAY. WHY IN THE WORLD CAN'T A QUALIFIED TECHNICIAN DIAGNOSE AND FIX THIS PROBLEM? IT IS BEYOND MY COMPREHENSION. ALSO SINCE THEY SUPPOSEDLY "REPAIRED" THIS PROBLEM, I HAVE HEARD A VIBRATION UPON BRAKING ON THE LEFT FRONT BRAKE. MY HUSBAND SAYS IT REALLY SOUNDS LIKE A BEARING PROMBLEM NOW, THAT THEY SUPPOSEDLY REPLACED. WE ALSO HAVE A RINGING NOISE THAT COMES ON AT TIMES AND DRIVES US CRAZY, THAT THEY CAN'T DUPLICATE EITHER. ALSO HAVE A TRANSMISSION PROBLEM WHEN DRIVING SLOWLY UP A SLIGHT HILL , A CLUNK NOISE AND HESITATION, LIKE A DISENGAGE AND REENGAGE, WHEN STEPPING OFF AND BACK ON THE GAS, AND GUESS WHAT, THEY CAN'T DUPLICATE.

I OWN A 2007 JEEP WRANGLER THAT HAS A VIOLENTLY SHIMMY OR A SO CALLED "DEATH WOBBLE". IT HAS NEARLY CAUSED ME TO GO OFF THE ROAD ON SEVERAL OCCASIONS. AFTER SOME RESEARCH, I'VE COME TO FIND OUT THIS A COMMON PROBLEM AMONG JEEP OWNERS WHICH THE CHRYSLER CO. REFUSES TO ACKNOWLEDGE. IT'S BEEN TO THE DEALERSHIP TWICE AND THE PROBLEM STILL ISN'T FIXED. TO MY DISMAY, THE HAVE NO PROBLEM CHARGING ME FOR THEIR INEFFECTIVE ATTEMPTS. MY MODEL JEEP, AS WELL AS OTHERS, NEEDS TO BE RECALLED AND MY MONEY REFUNDED. *TR

AS I WAS DRIVING ON A HIGHWAY THE FRONT END OF MY 2007 JEEP WRANGLER STARTED SHAKING VIOLENTLY. I HAD TO PULL OVER ON THE SIDE OF A HIGHWAY IN ORDER TO GET IT TO STOP SHAKING, WHICH I WAS VERY THANKFUL THAT THE TRAFFIC WASN'T BAD AND I WAS ABLE TO PULL OVER. THIS AS KNOWN AS THE JEEP DEATH WOBBLE. IT HAS NOW DONE IT 5 TIMES, 3 OF WHICH WERE AFTER THE DEALERSHIP SAID THEY FIXED IT. THE FIRST TIME THEY PUT A NEW DAMPER ON IT. NOW IT IS IN THE SHOP AGAIN AFTER THAT DIDN'T WORK AND THEY ARE PUTTING NEW TIRES ON IT. AFTER READING MULTIPLE COMPLAINTS ONLINE, IT IS APPARENT TO ME THAT NEW TIRES ARE NOT GOING TO FIX THE PROBLEM. EVERY TIME YOUR FRONT END SHAKES VIOLENTLY LIKE THAT, THE CHANCES OF DAMAGING COMPONANTS FURTHER INCREASES. MY RESEARCH HAS ALSO SHOWN ME THAT MANY, MANY PEOPLE HAVE HAD THIS HAPPEN TO THEM AND THEY HAVE HAD TROUBLE GETTING ANYONE TO STEP UP AND FIX THE PROBLEM. IF YOU DO A SIMPLE SEARCH FOR JEEP DEATH WOBBLE YOU WILL FIND HUNDREDS OF PAGES FOR COMPLAINTS. MY FIRST EXPERIENCE OCCURED ON DECEMBER 23, 2011, AND MY MOST RECENT EXPERIENCE WAS ON FEBRUARY 17, 2012. 5 DEATH WOBBLES IN ALL, AND IT GETS WORSE EACH TIME. HAVING LITTLE CONTROL OVER THE STEERING AND FRONT END CREATES WHAT I AM SURE YOU WILL SEE IS A DEADLY COMBINATION IN ANY CONDITION. *TR

THE NOTORIOUS WRANGLER DEATH WOBBLE. I HAVE A BRAND NEW 2011 WRANGLER WITH 10,000 MILES AND TODAY IT STARTED THIS INSANE WOBBLE WHEN GOING DOWN ROUGH ROADS AT ANY SPEED AT ALL. I CANT BELIEVE THIS, IT IS STAOCK AND THIS IS UPSURD THAT CHRYSLER HASN'T FIXED THIS. *TR

DEATH WOBBLE 2008 JEEP WRANGLER. BOUGHT VEHICLE IN OCT 2011, 5 OCCURRANCES OF DEATH WOBBLE, ALL ON FREEWAYS THROUGH JAN 10TH 2012. ONLY RECOURSE IS TO PULL OVER & STOP AFTER HITTING A BUMP OR GROOVE IN THE ROAD. NEWTONS LAW, EVERY ACTION CAUSES A REACTION. FRONT WHEELS WILL START SHAKING BEGIN GRADUALLY THEN VIOLANTLY UNTIL YOU CAN LUCKILY PULL OVER & STOP. ONCE STOPPED, YOU CAN START AGAIN & NOT EXPERIENCE IT AGAIN FOR WEEKS & THEN IT HAPPENS AGAIN WHENEVER YOU LEAST EXPECT IT. VERY HARD TO EVEN CONTROL THE VEHICLE ONCE IT ABRUPTLY STARTS. DEALER SAYS IT'S DAMPER NEEDS REPLACED FOR 250$. DOING THIS... BUT THIS REALLY FEELS LIKE THIS SHOULD BE A RECALL ISSUE OR COVERED UNDER A EASY CARE WARRANTY THAT I WAS DUPED INTO BUYING AS WELL. AFTER 4 MONTHS OF OWNING A 20,000$ CAR & NEARLY KILLED 5 TIMES IS OUTRAGEOUS. MANY PEOPLE WOULDN'T HAVE BEEN ABLE TO CONTROL A VEHICLE IF THIS HAPPENED TO THEM. THIS IS A CHRYSLER DEFECT & THEY SHOULD BE ADDRESSING THIS BEFORE SOMEONE IS KILLED BY THEIR FAULTY ENGINEERING AND/OR PARTS. *TR

2011 JEEP OVERLAND HAS A SERVICE BULLETIN 08-029-10. MY VEHICLE HAS BEENIN DEALERSHIP SIX TIMES FOR LIFTGATE NOT OPENING WHEN IT IS IN THE HEAT AND SUN IN ARIZONA. CHRYSLER ACKNOWLEDGES THIS WILL HAPPEN WHEN METAL ON HATCH. REACHES 140 DEGREES WHICH IS EQUIVALENT TO ABOUT 100 DAYS IN THE SOUTHWEST. IS THIS A SAFETY HAZARD AND WHAT OBLIGATION DOES CHRYSLER HAVE? THEY TOLD ME TO LIVE WITH IT IN THE SUMMERTIME. CHRYSLER CLAIMS NOTHING CAN BE DONE TO REPAIR NO OPENING LIFTGATE. *TR

1996 JEEP GRAND CHEROKEE LTD., 4.0/6CYL./AUTO TRANS. RANDOM INTERMITTENT STALLING AND/OR BUCKING WHILE DRIVING, STALLING AT STOP SIGNS, RESTARTS IMMEDIATELY SOMETIMES (OR NOT). STALLING AND/OR BUCKING MAY OCCUR AT 70 MPH OR 35 MPH. JEEP WILL BE RUNNING PERFECTLY FOR MILES AND THEN JUST STALL (AT 70 MPH ON INTERSTATE WHILE MERGING WITH ANOTHER INTERSTATE IS VERY STRESSFUL AND DANGEROUS.. IE. I75 AT KNOXVILLE, TENN. OR I71 AT I 270 IN COLUMBUS, OHIO. MANY TIMES IT WILL STALL WHILE CROSSING A STATE HIGHWAY FROM A STOP SIGN ON A COUNTY ROAD. ALSO OCCURS ON COUNTY ROADS WHILE CRUISING ALONG AT 45 TO 55 MPH. IT IS TRULY A RANDOM AND INTERMITTENT PROBLEM ...AND VERY DANGEROUS. I HAVE BEEN HONKED AT, CURSED AT, NEARLY BROADSIDED,/REARENDED TOO MANY TIMES TO EVEN BEGIN TO COUNT. PROBLEM HAS BEEN ONGOING FOR 4 YEARS. REPLACING THE PCM WORKS FOR MAYBE 2 MONTHS THEN PROBLEM RETURNS SOMETIMES WORSE THAN BEFORE (HAVE REPLACED AT LEAST 4-5 TIMES...OR MORE!! JEEP DEALER CAN CONFIRM) HAVE REPLACED CRANK SENSORS, 02 SENSORS, SPEED SENSORS, WIRING HARNESS PLUGS, MUFFLER, CATALYTIC CONVERTER, DISTRIBUTER, PLUG WIRES AND MISC. WIRE JUMPS AND REPAIRS, REBUILT TRANSMISSION, BATTERY. PROBLEM IS SOMETIMES NOT EVEN MADE ANY BETTER AND "ALWAYS" RETURNS IN A FEW DAYS OR MONTHS IF BETTER AT ALL. I BELIEVE IT TO BE A POOR PCM DESIGN, BUT ADMITTEDLY AM NOT A MECHANIC BUT AN ENGINEER AND SURVEYOR. MANY OTHER 1996 JEEP GRAND CHEROKEE OWNERS SHARE MY STRESS AND AGGRAVATION. SOME THINK IT THE 2 TORQUE SCREWS WEARING THOUGH AND SHORTING OUT ON THE PCM HOUSING AT THE PLUGS (TOO LONG). I HAVE SPENT, "LITERALLY" THOUSANDS OF DOLLARS OVER THE PAST 4-5 YEARS. RUNS GREAT 75-85 PERCENT OF THE TIME...BUT WHEN IT DECIDES TO STALL IT JUST DOES IT...STOPPED, ACCELERATING FROM STOP, SLOWING DOWN FROM 55 TO 35 MPH, CRUISING ALONG AT 50 TO 75 MPH. I DO NOT UNDERSTAND WHY YOU DO NOT MAKE JEEP FIX THIS PROBLEM (WHATEVER IT IS) BEFORE SOMEONE GETS KILLED...LIKE ME. IS IT ABOUT THE MONEY? HOW MANY MILLIONS IS ONE LIFE? *TR

2008 JEEP WRANGLER "X". VERY BAD FRONT END WOBBLE WHEN HITTING SMALL BUMP AT FREEWAY SPEEDS AND/OR BRAKING GOING DOWN HILL. SERIOUS CONTROL LOSS. KNOWN AS "DEATH WOBBLE". BLAMED ON FRONT STEERING DAMPENER. THIS WILL BE THE THIRD TIME THE FRONT STEERING DAMPENERS WERE REPLACED. FIRST OCCURRED 5 MONTHS AGO. REPLACED DAMPENER. HAPPENED AGAIN 3 MONTHS AGO. REPLACED DAMPENER ONCE AGAIN. OCCURRED AGAIN TODAY. TAKING INTO SHOP FOR SAME PROCEDURE. READ A LOT OF COMPLAINTS ON THIS PROBLEM. SEEMS TO TRANSCEND MULTIPLE MODEL YEARS. I'M SEARCHING TO SEE IF ANY CLASS ACTION LAW SUITS AGAINST CHRYSLER FOR THIS POOR DESIGN FEATURE EXISTS. PAYING OVER $22,500. FOR A VEHICLE SHOULDN'T HAVE THIS PROBLEM AND IF DISCOVERED, SHOULDN'T HAVE TO PAY $400.00 EVERY TIME TO FIX. CHRYSLER IS AWARE OF THIS SERIOUS CONDITION AND REFUSES TO WARN CUSTOMERS OR PERFORM A RECALL. *TR

IT IS A WELL DOCUMENTED FACT REGARDING THE CONTINUED NEGLIGENCE OF CHRYSLER/JEEP REGARDING THE DEFECTIVE WINDOW REGULATORS. THE WINDOW REGULATOR CONTROLS THE ELECTRIC WINDOW AND KEEPS IT IN PLACE. WITH NO WARNING THE DEFECTIVE PART FREQUENTLY BREAKS CAUSING THE WINDOW TO FALL INTO THE DOOR-THE WINDOW CANNOT BE ROLLED UP. THE FIRST TIME THIS HAPPENED 11/09 I HAD TWO SMALL CHILDREN IN THE BACK SEAT DURING A THUNDERSTORM. I WAS TRAVELING ON THE FREEWAY. SUDDENLY THE WINDOW DROPPED INTO THE REAR DRIVERS DOOR. THE CHILDREN STARTED SCREAMING AS RAIN CAME INTO THE VEHICLE AND I HAD TO PULL OVER ONTO THE SIDE OF THE FREEWAY. I HAD TO CALL FOR HELP AND A FAMILY MEMBER DROVE 60 MILES TO PICK UP THE CHILDREN AS WE SAT ON THE SIDE OF THE ROAD WITH POURING RAIN COMING INTO THE VEHICLE. AFTER INVESTIGATING THE MATTER AND SPENDING 357.00 TO GET IT FIXED,I REALISED THIS HAS BECOME A CHRONIC SAFETY ISSUE FOR THIS VEHICLE. JEEP FIXES THE WINDOW WITH THE SAME FAULTY PART,THEY REIMBURSED ME FOR MOST OF THE COST HOWEVER 21 MONTHS LATER..... THE SAME THING ALL OVER AGAIN AND THIS TIME THEY DON'T WANT TO COVER IT AND OF COURSE THEY STILL FIX IT WITH THE SAME DANGEROUS PART. IT NOW COSTS 400-500$ TO FIX IT. THOUSANDS OF JEEP LIBERTY OWNERS HAVE DEALT WITH THIS PROBLEM OVER AND OVER. I DON'T UNDERSTAND HOW CHRYSLER/JEEP CAN GET AWAY WITH THIS BLATANT SAFETY ISSUE. *TT