CHRYSLER Complaints

I PURCHASED A 2006 JEEP LIBERTY IN TAMPA, FL SEPTEMBER OF 2006. THIS VEHICLE WAS PURCHASED BRAND NEW, WITH APPROX 24 MILES ON IT AT THE TIME OF PURCHASE. SINCE MY PURCHASE THE REAR WINDOW REGULATORS FAIL 5 TIMES AS OF THE CURRENT DATE. 4 TIMES THE DEALERSHIP IN FL FIXED WITHOUT ANY COST TO ME. WHEN THIS HAPPENED 9/15/2010 FOR THE 5TH TIME (3RD TIME ON THE SAME WINDOW) I CALLED THE LOCAL JEEP DEALERSHIP AND SPOKE TO THE SERVICE MANAGER :EXPLAINED THE ISSUE & WANTED TO KNOW WHEN I COULD BRING IT TO THE DEALERSHIP TO BE REPAIRED. HE WENT ON TO TELL ME THIS: 'YOU CAN BRING IT IN ANYTIME, THERE IS A $100 DEDUCTIBLE TO HAVE THIS FIXED. ' ( I QUESTIONED WHY, AS THIS WAS AN OBVIOUS DEFECT ON THE MANUFACTURER) HE RESPONDED 'THAT IS WHAT THE CHARGE IS, JUST BE GLAD THAT THIS HAS NOT HAPPENED TO ALL OF YOUR WINDOWS, THIS IS A COMMON PROBLEM WITH THE 2002- CURRENT JEEP LIBERTY. JEEP IS AWARE OF THE PROBLEM, BUT THEY ARE NOT GOING TO ISSUE A RECALL, NOR ARE THEY GOING TO DO ANYTHING ABOUT IT.' (I WAS SHOCKED THAT I WOULD BE TOLD THIS) 'IF YOU DON'T LIKE THIS WELL, CALL CHRYSLER YOURSELF, HERE IS THE NUMBER 1-800-992-1997.' AFTER I HUNG UP THE PHONE WITH HIM, I CALLED THE ORIGINAL DEALERSHIP IN FLORIDA TO GET THE EXACT DATES OF THE REPAIRS. RIGHT REAR- 1/28/08 LEFT REAR- 12/20/2006, 7/8/2008, AND 8/13/09. I DID CALL CHRYSLER AND SPOKE TO SOMEONE, RECEIVED A CASE NUMBER, AND WAS TOLD THAT SOMEONE WOULD CONTACT ME IN 24-48 HOURS WITH SOME SORT OF RESOLVE TO THIS. (THAT WAS THURSDAY MORNING.) I RECEIVED A CALL FROM THE CASE MANAGER AT CHRYSLER FRIDAY AROUND 9:50AM. THERE WAS A MESSAGE LEFT TO CALL BACK, OR I COULD WAIT FOR THEM TO CALL ME BACK ON MONDAY. CALLED BACK,SPOKE 2 GRETCHEN: SAI THE CASE MANAGER HAD PUT NOTES IN THE CASE WITH THE FOLLOWING: I HAD TO PAY THE $100 UP FRONT AND I COULD SUBMIT ALL THE DOCUMENTS TO BE REIMBURSEDASKED TO SPEAK TO THE CASE MANAGER AND WAS TRANSFERRED TO MATT (WHOM I THOUGHT WAS THE CASE MANAGER). *TR

YES I , HAVE A 2000 CHRYSLER SEBRING AND I BOUGHT IT WHEN IT HAD 20,000 MILES ON IT AND HAVE HAD SEVERAL ISSUES THAT CONCERN ME ABOUT DRIVING THE CAR. THE STEERING WHEEL HAS SHORTS IN IT TO WHERE MOST OF THE TIME THE HORN AND OTHER STUFF DON'T WORK ON IT. THE SECOND ISSUE IS THAT THE PASSENGER AIRBAG IS ABOUT TO POP IT HAS CAME OUT ALOT AND AT ANY TIME THE AIRBAG CAN POP. *TR

I HAVE A 2006 JEEP LIBERTY. THE WINDOWS HAVE BROKEN THREE TIMES. THEY FALL INTO THE DOOR AND CANNOT BE RAISED. WHEN THIS HAPPENS, THE WINDOW IS STUCK IN THE FULL DOWN POSITION AND IS A GREAT RISK AS OBJECTS CAN FLY INTO THE CAR...AND GREAT RISKS WHEN PARKING OVERNIGHT AND THE WINDOW NOT BEING ABLE TO BE RAISED. THIS THE THIRD WINDOW BROKEN, WITH ONE BROKEN TWICE. THE WINDOWS GET FIXED AT A DEALERSHIP AT A COST OF $100 PER WINDOW AND REQUIRE ME TO MISS A HALF TO A FULL DAY OF WORK DEPENDING ON THE SERVICE REPAIR VOLUME. *TR

I OWN A 1998 CHRYSLER TOWN AND COUNTRY VAN AND FOR THE LAST 4 YEARS I HAVE HAD A PROBLEM WITH THE FAN BELT COMING OFF USUALLY WHEN IT RAINS. MY MECHANIC PUTS IT BACK ON STATING THAT THE CHRYSLER BELTS SLIP OFF WHEN IT RAIN. I HAVE OWNED CHRYSLERS IN THE PAST BUT NEVER HAD THIS PROBLEM. I USUALLY HAVE MY GRANDCHILDREN WITH ME AND VERY CONCERNED ABOUT THIS PROBLEM. ON ONE OCCASION I WAS TAKING MY SON TO HAVE SOME BLOOD WORK DONE AND ALL OF A SUDDEN IT STARTED STORMING AND THE VAN CUT OFF, BUT I WAS ABLE TO STEER IT OUT OF THE STREET. I CANNOT AFFORD ANOTHER VEHICLE SO SOMETHING SHOULD BE DONE. *TR UPDATED 06/29/11*LJ

WE PURCHASED A USED 2008 TOWN AND COUNTRY 13000 MILES IN DECEMBER 2008. IN APRIL 2009 AT 16000 MILES IT NEEDED ALL FOUR BRAKE PADS REPLACED. DEALER SAID BRAKES WERE NOT COVERED WITH WARRANTY AND THIS WAS JUST NORMAL WEAR AND TEAR. IN JUNE 2010 AT 32,000 MILES WHEN WE TOOK IT IN FOR AN OIL CHANGE, THE TECHNICIAN INDICATED ALL FOUR BRAKE PADS NEEDED TO BE REPLACED. ON MARCH 14 2009 WE REPORTED THE CD PLAYER WOULD NOT EJECT CD'S, BUT NO WORK WAS PERFORMED. ON APRIL 8 2009 WE AGAIN REPORTED RADIO/CD PLAYER WOULD NOT EJECT CDS. DEALER REPLACED THE RADIO. ON JULY 6 2009 WE REPORTED SOUND QUALITY PROBLEMS WITH THE RADIO. IT WAS REPLACED AND ON JULY 30TH WE EXPERIENCED SAME PROBLEMS ONLY NOW THE RADIO WOULD JUST SHUT OFF COMPLETELY. THE RADIO WAS AGAIN REPLACED. ON DECEMBER 26 WE REPORTED THE AUX. POWER OUTLET WAS INOPERABLE AND NEEDED TO BE REPLACED. WE ALSO REPORTED THE ENGINE WAS EXHIBITING A LOUD HUMMING NOISE WHEN WE APPROACHED SPEEDS OF 40 MPH. TECHNICIAN TOLD US IT WAS A COMPUTER PROBLEM AND THAT WAS RESET. WITHIN ONE DAY THE SOUND WAS BACK. IN JULY 2010 WE WERE TRAVELING TO DENVER COLORADO AND THE AC WOULD CUT OUT WHEN WE APPROACHED 65 MPH. IN ADDITION THE RPM'S WOULD GO AS HIGH AS 4000-5000 AT 60 MPH. CAR HAD TO BE TOWED INTO A LOCAL DEALERSHIP IN WHICH THE SAID THE SERVICE DEPARTMENT SAID THE VALVE BODY AND HUB BEARINGS WERE CAUSING THE NOISE AND PROBLEMS. *TR

I HAVE A 2009 JEEP WRANGLER UNLIMITED WITH 6 SPEED MANUAL TRANSMISSION FIRST GEAR SLIPS OUT VIOLENTLY TAKEN TO DEALERSHIP SEVERAL TIMES NEW TRANS HAS BEEN PUT IN EVERYTHING AND ITS STILL HAPPENING THIS IS A SAFETY ISSUE NEEDS TO BE RECALLED AND FIXED I WAS STOPPED ON A HILL IN SYLVANIA OHIO WENT TO DRIVE OFF FOR THE GREEN LIGHT IT VIOLENTLY POPPED I ROLLED BACK AND HIT A CAR BEHIND ME.. I'VE RESEARCHED THIS AND ITS EXTREMELY COMMON I'VE TALKED TO THE MECHANIC AND HE SAYS IT HAPPENS ON ALMOST EVERY 6SPEED MANUAL HE'S HAD IN THERE THIS HAPPENS TO ME AT LEAST ONCE A DAY AND I DON'T DO ALOT OF DRIVING.. PLEASE RESEARCH THIS AND PUSH FOR RECALL. *TR

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500 EQUIPPED WITH TRICO P/N 55077098AF WINDSHIELD WIPERS. WHILE DRIVING AT APPROXIMATELY 40 MPH, THE WINDSHIELD WIPERS ON THE DRIVERS SIDE FAILED. THE CONTACT NOTICED THE WIPER HAD DISLODGED FROM ITS HOUSING. THE CONTACT WAS ABLE TO SECURE THE WINDSHIELD WIPER BUT THE FAILURE CONTINUED TO RECUR INTERMITTENTLY WHILE DRIVING IN INCLEMENT WEATHER. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THE WINDSHIELD WIPERS WERE INCLUDED IN AN UNKNOWN RECALL BUT HIS PART NUMBER WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED.

JEEP LIBERTY WINDOW REGULATOR FAILING MULTIPLE TIMES. SAFETY COMPROMISED DUE TO POTENTIAL INVASION, CLIMATE ISSUES, ETC. I'VE HAD SEVERAL WINDOWS REPLACED AND THEY CONTINUE TO BREAK, NOW OF COURSE THE WARRANTY IS EXPIRED. THIS IS A SERIOUS DEFECT THAT JEEP APPARENTLY IS UNWILLING TO RECALL TO DATE. *TR

I HAVE HAD SO MANY THINGS GO WRONG WITH MY CHRYSLER PACIFICA 2005. SUV. ON FRIDAY APRIL 16 2010 THE CAR STALL COMING OFF THE EXIT RAMP OF ROUTE 80 IN PATERSON ,DURING RUSH HOUR. ON MONDAY APRIL IT WAS DEAD AND REQUIRED THE BATTERY TO BE CHARGE. THE BATTERY HAD BEEN CHARGE ON SUNDAY APRIL18. THE CAR HAD TO EVENTUALLY BE TOWED TUESDAY APRIL 20, 2010. THIS CAR HAS BEEN IN CHRYSLER'S DEALERSHIP TWICE IN MARCH. MARCH 3RD FOR A OIL CHANGE THAT ENDED UP COSTING 392.80. MARCH 24 IT WAS TOWED IN BECAUSE IT WOULDN'T TURN OVER. YOU COULDN'T EVEN JUMP START IT. THEY REPLACE IGNITION SWITCH AND CYLINDER. AGAIN THEY REPLACE THE CRANKSHAFT SEAL .{ THIS WAS SUPPOSE TO BE FIX ON MARCH 3 2010 I PAID FOR IT. WHICH BRINGS ME TO THE PRESENT THE CAR IS STILL AT THE DEALERSHIP, THIS IS THE FOURTH DAY, THEY STILL DON'T KNOW WHAT'S WRONG WITH IT. IT COULD BE THE ALTERNATOR THEY TELL ME.CHRYSLER NEVER OFFERED ME A LONER CAR BECAUSE THEY DIDN'T HAVE ANY. HOW ABOUT I RENT A CAR? GOODLUCK GETTING YOUR MONEY BACK. MY CAR HAS MANY PROBLEMS STARTING BACK TO JAN. 2009. I'M SURE YOU CAN GET THE CAR HISTORY. IT WAS PURCHASE AT CHRYSLER PLYMOUTH OF PARAMUS IN 2005 BRAND SPANKING NEW. *TR

THIS IS A REQUEST TO BEGIN VEHICLE SAFETY INSPECTION ANALYSIS ON CHRYSLER'S 2008 , 2009, 2010 PT CRUISER. I SEARCHED THE RECALL AND DEFECT SECTIONS FOR THIS VEHICLE AND DID NOT FIND ANY INFORMATION. *TR