BRIDGESTONE TURANZA TIRES Complaints

OUR 2008 HONDA CIVIC COUPE DEVELOPED A ROAD NOISE IN THE REAR TIRES AT ABOUT 12K MILES. TIRES HAVE BEEN ROTATED EVERY 5K AND I HAVE SERVICE ORDER REQUESTS TO BACK THIS UP. AT 15KMILES THE NOISE HAD GOTTEN UNBEARABLE. I ASKED MY LOCAL MECHANIC TO CHECK AND SEE IF THERE WAS ANYTHING OBVIOUS BEFORE I TOOK IT TO THE HONDA DEALER AND HE NOTED THAT THE REAR TIRES APPEARED TO HAVE THE BELTS SLIPPED AND THAT THE RIGHT TIRE APPEARED WORN OUT. I CALLED HONDA AND THEY DIRECTED ME TO BRIDGESTONE WHO TOLD ME THE TIRES WERE WORN OUT BECAUSE HONDA HAS A CHASSIS PROBLEM AND THAT THE TIRES WERE NOT WARRANTED FOR WEAR. HONDA SAID THERE IS NO TECHNICAL ISSUES WITH THEIR SUSPENSION AND THEY COULDN'T HELP ME. SO I HAVE A CAR WITH TIRES THAT ARE WORN OUT AT 15K MILES AND I HAVE NO RECOURSE BUT TO EAT IT AND HOPE THAT THE NEXT SET OF TIRES WEARS BETTER. THIS IS UNSAFE IN MY OPINION. POOT TIRE WEAR CAN ONLY COME FROM SO MANY THINGS. I HAVE AIR PRESSURE MONITORING SYSTEM, SO IT WASN'T IMPROPER INFLATION, THE VEHICLE IS NEW SO IT ISN'T SUSPENSION ISSUES, THE TIRES WERE ROTATED TWICE IN FIRST 10K MILES (DOCUMENTED). I GUESS HAVING UNSAFE TIRES ON A ONE YEAR OLD AUTOMOBILE IS NOT A BIG DEAL FOR HONDA, BUT IT IS FOR ME. HAVING A 1 YEAR OLD AUTO IN THE DRIVE WAY THAT WE ARE SCARED TO DRIVE OUT OF THE NEIGHBORGOOD ISN'T A GOOD THING. *TR

2008 BRIDGESTONE TURANZA EL400 P21560R16 94V ORIGINAL TIRES ON MY 2008 TOYOTA CAMRY HYBRID TODAY MILEAGE IS 19873 2/32 AND 3/32 LEFT ON ALL 4 TIRES TIRE PRESSURE AND ROTATIONS TIMELY THESE ARE THE WORST TIRES I HAVE EVER HAD POOR WEAR, SHOULD LAST AT LEAST 30K MILES. *TR

I HAD TO REPLACE BRIDGESTONE TURANZA EL 400 TIRES WITH ONLY 22K MILES ON THEM. WE KEPT THE TIRES ROTATED AND BALANCED, BUT STILL HAD PROBLEMS WITH AIR LOSS. WE HAVE A 2008 NISSAN SENTRA THAT WAS PURCHASED NEW IN 12/2007. WE STARTED HAVING PROBLEMS WITH THOSE TIRES WITHIN A FEW MONTHS. THE TIRES PROBABLY HAD ABOUT 3000 MILES ON THEM AT THE TIME IT STARTED. AT FIRST WE THOUGHT IT WAS JUST A FAULTY SENSOR, BUT FOUND OUT OTHERWISE. THE CAR RODE VERY ROUGH AND THE TIRES WERE ALWAYS LOUD. THE DEALER BLAMED IT ON A NAIL, DID A CHEAP PATCH JOB AND THEN LATER DENIED THEY PATCHED IT AND REFUSED TO REPLACE THE TIRE. THE SENSORS ARE WORTHLESS TOO. THE LOW TIRE LIGHT WOULD COME ON AND THE CAR WOULD START BOUNCING AROUND AND WE REALIZED IT WAS TIME AGAIN. FINALLY AFTER 1 1/2 YEARS OF PROBLEMS AND TAKING IT TO THE DEALER WE FINALLY HAD ENOUGH AND REPLACED THE TIRES AT A TIRE STORE. ANYONE WITH THESE TIRES SHOULD DO A GOOGLE SEARCH OF "BRIDGESTONE TURANZA PROBLEMS" AND "BRIDGESTONE TURANZA EL400 COMPLAINTS". I HAVE SEEN COMPLAINTS FROM TOYOTA, BMW, MERCEDES, HONDA AND NISSAN OWNERS ABOUT THESE TIRES. THERE IS A PROBLEM. THERE ARE NUMEROUS COMPLAINTS ON THE INTERNET ABOUT THESE TIRES. OUR PROBLEM STARTED WITHIN 3 MONTHS OF BUYING THE CAR. *TR

I HAVE A 2007 CAMRY LE,. VEHICLE HAS 14,500 MILES. ABOUT 1 YR AGO STARTED NOTICING UNDUE WEAR AND SHALLOW TREAD ON ALL 4 TIRES. NOTE, ONLY SELLING DEALER HAS DONE MAINTENANCE ON THIS CAR INCLUDING TIRE ROTATIONS, ALIGNMENTS, ETC. IN JAN '09, BROUGHT CAR FOR OIL CHANGE; SVCEMAN SAID THE CAR NEEDED 4 NEW TIRES; ACTUALLY WROTE ON THEIR INV #793696 'CUSTOMER DECLINES TIRES'. I QUESTIONED HOW THIS COULD BE, WHY NO TREAD LEFT, MILEAGE AT THAT TIME WAS 12125; SAID, ' FLORIDA ROADS ARE VERY HARD ON TIRES.' I'VE LIVED HERE FOR 20 YEARS, THIRD TOYOTA, NEVER HAD THIS PROBLEM BEFORE. DLR DETAILED INSPECTION REPORT OF JAN 8, 09 W/ DIAGRAM STATES ALL FOUR TIRES HAD 3/32" OR LESS TREAD. CAR HAS WARRANTY; MY DAUGHTER BOUGHT ME THE CAR, PURCHASED FULL SVCE CONTRACT FOR THREE YEARS, INS CARRIER WON'T LISTEN. I AM 63 ON JUNE 22, HAVE MULTIPLE SCLEROSIS, SS INCOME ONLY, CANNOT AFFORD TIRES AND ON PRINCIPLE SHOULD NOT HAVE TO. SEARCHED WEB FOR INFO ABOUT THIS ISSUE; TOO VOLUMINOUS TO READ. HOW CAN ALL FOUR TIRES ON A VEHICLE WITH 12125 MILES, NEVER INVOLVED IN AN ACCIDENT, NEVER HIT ANYTHING HAVE VIRTUALLY NO TREAD LEFT? I'M ABOUT READY TO GO DIRECTLY TO SOUTHEAST TOYOTA HEADQUARTERS IN ATLANTA WITH THE HELP OF LEGAL AID. ONE ENTRY ON THE WEB ACTUALLY SAID,WHY DOESN'T TOYOTA CHARGE ANOTHER 2 OR 3009 AND PUT DECENT TIRES ON THE CAR. IF THESE CARS ARE SOLD IN THE STATE OF FLORIDA, DOESN'T SOMEONE HAVE THE RESPONSIBILITY OF SUPPLYING THE VEHICLE WITH COMPATIBLE EQUIPMENT? OVER THE PAST MONTHS I'VE BECOME AWARE OF OTHER '07 CAMRYS IN PARKING LOTS, ETC.; HAVE ACTUALLY PULLED OVER TO LOOK AT TIRES. WITHOUT EXCEPTION, IF BRIDGESTONE, SOME OF THE TREAD DEPTH LOOK LOWER THAN MINE. IN CLOSING, THIS CERTAINLY CANNOT BE THE FIRST YOU ARE HEARING OF THIS ISSUE. USING JAN '09 AS HE INCIDENT, THAT IS WHEN THE VERBAL AND WRITTEN REPORT WAS GIVEN TO ME BY THE SELLING DEALER. AT 9593 MI TREAD WAS LESS THAN 5/32. ALSO, FAILURE LOCATION BOX ONLY PROVIDES FOR ONE TIRE, IS ALL 4. *TR

TL*THE CONTACT OWNS A 2007 TOYOTA CAMRY. THE VEHICLE HAS BRIDGESTONE TURANZA EL400 TIRES, SIZE 215/60R16. THE VEHICLE WOULD NOT PASS INSPECTION DUE TO THE WEAR IN THE TIRES AND LOSS OF TREAD. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE LESS THAN 22,000.

TL*THE CONTACT OWNS A 2006 HONDA CIVIC. THE VEHICLE HAS BRIDGESTONE TURANZA T TIRES. THE CONTACT STATED THAT THERE WAS A SUSPENSION ISSUE WITH HIS VEHICLE. IN ADDITION, THE TIRES BECAME WORN AFTER 12,000 MILES. THE MANUFACTURER STATED THAT THERE WAS A TECHNICAL SERVICE BULLETIN FOR THE SUSPENSION REPAIRS, BUT NO RECALLS. THE MANUFACTURER STATED THAT THEY WERE NOT RESPONSIBLE FOR THE TIRES AND THAT THE SUSPENSION DID NOT AFFECT THE TIRE WEAR. BRIDGESTONE DISAGREED AND STATED THAT THEY COULD REPLACE THE TIRES FOR $650 AT THE CONTACT'S EXPENSE. THE TIRE FAILURE MILEAGE WAS 12,000. THE VEHICLE CURRENT AND FAILURE MILEAGES WERE LESS THAN 24,000. UPDATED 07/14/09. *LJ THE DEALER OFFERED TO CORRECT THE SUSPENSION PROBLEM AT THEIR EXPENSE, BUT THEY WERE NOT WILLING TO PAY FOR THE PREMATURELY WORN TIRES. UPDATED 07/15/09.*JB

MY DODGE VAN HAS FOUR "SLOW LEAK" BRIDGESTONE TIRES. WHAT SHOULD I DO? I HAD THIS PROBLEM SINCE I GOT THIS VAN. DO NOT BUY BRIDGESTONE TIRES. BRIDGESTONE 215/65R16 98T M+S EL4213Z DOT 7X6V CTO 2203 C19L TUBELESS RADIAL . *TR

LEASED A 2007 SLE CONVERTIBLE. AT 23K MILES I HAD TO REPLACE ALL FOUR TIRES. THEY WERE PROPERLY ROTATED AS SPECIFIED AND TWO OF THE TIRES WERE SHOWING THE WIRES/INSIDE LININGS! TOYOTA TOLD ME TO SEEK HELP FROM BRIDGESTONE - BRIDGESTONE TOLD ME TO GO BACK TO TOYOTA, IT'S A LEASE UNDER IT'S MILEAGE. TOYOTA DID NOT HONOR AND BLAMED THE TIRES FOR BEING TOO SOFT! UNACCEPTABLE AND I WON'T BE GETTING ANOTHER TOYOTA SINCE I HAD TO SPEND OVER $600 IN TIRES. *TR

I HAVE A MAZDA 2007 CX 7 WITH BRIDGESTONE TIRES. I HAVE 25,480 MILES AND DO NOT CARRY ANYTHING HEAVY. THE CAR IS USUALLY USED FOR LOCAL TRAVEL WIH 1 PERSON IN IT AND NO MORE THAN 2, BOTH OF US TOGETHER WEIGH LESS THAN 300 LBS. TWO OF MY TIRES HAVE TO BE REPLACED AND ANOTHER ONE WITHIN THE NEXT 1000 MILES. PEOPLE WHO HAVE PURCHASED THIS MODEL HAVE BEEN COMPLAINING ABOUT TIRES WEARING OUT AT 22,000 MILES AND MAZDA NOR BRIDGESTONE WILL DO ANYTHING ABOUT IT. THIS IS A POTENTIAL PROBLEM IN WHICH TIRES WILL BLOW OUT CAUSING EITHER PROPERTY DAMAGE OR LOSS OF LIFE. I HAVE NOT REPLACED THE TIRES YET, SO THEY ARE AVAILABLE FOR INSEPCTION. PEOPLE PURCHASING THESE AUTOMOBILES SHOULD HAVE BEEN TOLD THAT THESE TIRES WEAR OUT AT AROUND 22K MILES, SINCE I WOULD HAVE EITHER ASKED TO HAVE THE TIRES REPLACED OR I WOULD NOT HAVE PURCHASED THE CAR. WHEN YOU PURCHASE TIRES FROM A AUTO SHOP, THEY INDICATE THE NORMAL WEAR OF THE TIRE. ALL NEW AUTOS SHOULD HAVE THE SAME REQUIREMENT. I THINK THAT BRIDGESTONE USED INFERIOR RUBBER TO MAKE THESE TIRES SINCE THE WEIGHT OF THE AUTO MAY HAVE AN EFFECT ON THE WEAR OF THE TIRES. *TR

MY COMPLAINT IS THAT HONDA HAS (1) KNOWINGLY PUT IN FAULTY (SUSPENSION PARTS) UPPER CONTROL ARMS IN THE FRONT & BACK OF THE HONDA CIVIC, (2) FAILED TO INFORM CUSTOMERS OF THE PROBLEM (A RECALL IS NEEDED), (3) FAILED TO PROPERLY REIMBURSE CUSTOMERS FOR THE TIRE DAMAGE DUE TO THE FAULTY CONTROL ARMS INSTALLED IN THE VEHICLES. I BOUGHT MY HONDA CIVIC USED AT AROUND 13K MILES. SINCE THEN, I'VE NEEDED AN ALIGNMENT EVERY MONTH. DESPITE THIS MY TIRES BECAME EXCESSIVELY WORN AT 27K. I WENT TO TWO HONDA SERVICE STORES (MISSION VALLEY & PACIFIC HONDA IN SAN DIEGO) TO COMPLAIN ABOUT THE EXCESSIVE NEED FOR ALIGNMENTS, ROAD NOISE, & TIRE WEAR. THEY KNOWINGLY WITHHELD INFORMATION & FAILED TO INFORM ME OF THE SERVICE BULLETIN 08-001 SINCE THEY WOULD BE REQUIRED TO REPLACE THE UPPER CONTROL ARMS (A WARRANTY ITEM) THAT THEY DIDN'T WANT TO REPLACE. IN THE SERVICE BULLETIN, HONDA INFORMS THE DEALERS OF COMMON COMPLAINTS RELATED TO TIRE WEAR & SUSPENSION & ADVISES THEM TO REPLACE THE REAR CONTROL ARMS ON THE HONDA CIVIC. HONDA ALSO WILL REIMBURSE CUSTOMERS PRO-RATA FOR TIRE REPLACEMENT IF THEY HAVE LESS THAN 25K IN MILEAGE. IF HADN'T HAVE DONE MY OWN RESEARCH ON THE INTERNET, I WOULD NOT HAVE KNOWN ABOUT THIS SERVICE BULLETIN. I TOOK MY CAR IN AROUND 26K SO THAT THEY COULD REPLACE MY REAR CONTROL ARMS. THEY DID THIS FOR FREE BUT SAID I DIDN'T QUALIFY TO GET MY TIRES REPLACED SINCE I WAS OVER THE 25K THRESHOLD. IF I HAD KNOWN ABOUT THE BULLETIN, I WOULD HAVE BEEN ABLE TO GET MY TIRES REPLACEMENT BY HONDA EARLIER. IT WAS THEIR FAULTY PARTS THAT LED MY TIRES TO WEAR EXCESSIVELY IN THE FIRST PLACE. I HAD TO SHELL OUT $650 TO REPLACE MY TIRES AT AROUND 26K MILES. I'VE PROBABLY SPENT $500 DOLLARS IN ALIGNMENTS BECAUSE OF THE CONTROL ARMS TOO. HONDA SHOULD OWN UP TO THE FAULTY PARTS ENTIRELY AND STAND BY THEIR PRODUCT. SEE HONDA SERVICE BULLETIN 08-001. *TR