BRIDGESTONE TURANZA TIRES Complaints

Bridgestone Turanza EL440BW 235 45R18 94V is original equipment on my 2021 Toyota Avalon Hybrid. Mileage at the time of the incident was 11398. I saw what appeared to be splitting or separation of the lower depth of the tread. No loss of pressure. I brought it to the Toyota Dealer to check. They insisted I must have hit something and would not consider it a manufactures warranty. I replaced the tire out of safety concerns. I do not recall hitting or going over anything. I am attaching photos of the condition. I replaced the one tire with the same make and model but remain concerned that splitting of the tread could be dangerous. And still have 4 like tires on the car.

The contact owns a 2019 Toyota Camry equipped with Bridgestone Tires, Tire Line: Turanza EL440, Tire Size: 235/45/R18, DOT Number: (N/A). The contact stated that while driving, the vehicle was running rough. While adding air to the tires, he noticed that the tires were bald and the tread was low. The vehicle was taken to the local dealer where they informed him that the tread was at 4/23. The vehicle was not repaired. The manufacturer was notified of the failure and informed about a partial discount. The approximate failure mileage was 25,000.

TL* THE CONTACT OWNS A 2019 LEXUS IS 300 EQUIPPED WITH BRIDGESTONE TIRES, TIRE LINE: TURANZA EL400, TIRE SIZE: 255/35/R18 N/A, DOT NUMBER: RB4TR982520. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE LOW TIRE PRESSURE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT WHILE AT A STAND STILL AT A TRAFFIC LIGHT, THE ACCELERATOR PEDAL WAS DEPRESSED AND AN ABNORMAL SOUND WAS HEARD COMING FROM THE VEHICLE. THE CONTACT STATED THAT HER HUSBAND EXITED THE VEHICLE AND SAW THAT THE REAR PASSENGER'S SIDE TIRE HAD DETACHED FROM THE RIM. THE CONTACT STATED SHE EXITED THE VEHICLE AND FOUND THE DEFECTIVE TIRE NEAR WHERE SHE WAS PARKED. THE CONTACT STATED THE SIDEWALL OF THE TIRE WAS ATTACHED TO THE RIM. THE CONTACT STATED THAT A BYSTANDER ASSISTED WITH REPLACING THE TIRE WITH THE SPARE. THE CONTACT DROVE TO HER RESIDENCE. THE VEHICLE WAS TAKEN TO A FIRESTONE FACILITY AND WAS INFORMED THE TIRE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 19,300. *LN THE CONSUMER SUBMITTED PHOTOS. *TR

BRIDGESTONE TURANZA 400-02 235/40 19 TIRE TREAD SEPARATED FROM THE SIDE WALL EXPOSING STEEL BELTS. THE FIRST ONE AT 19K MILES / 12/21/2019 (THOUGHT IT WAS JUST A BAD TIRE AND BOUGHT ANOTHER FROM STERLING MCCALL LEXUS IN HOUSTON TEXAS) THE SECOND AT 23K MILES 05/28/2020. NOW THAT'S A PROBLEM. PURCHASE THE CARE FROM STERLING MCCALL LEXUS PRE OWNED WITH NEW TIRES ON THE CAR. TALKED TO SEVERAL LEXUS SERVICE MEMBERS AND THEY ARE AWARE OF THE PROBLEM AND THREE LEXUS VEHICLES HAVE THIS TIRE ISSUE (LEXUS GS, RC AND IS VEHICLES AND THEY WILL NOT DO ANYTHING ABOUT IT. *TR

TL* THE CONTACT OWNS A 2018 TOYOTA SIENNA EQUIPPED WITH FOUR BRIDGESTONE TURANZA TIRES, SIZE: 235/55/18 (NA). THE CONTACT STATED THAT THE INSIDE SHOULDER OF EACH TIRE EXPERIENCED SEVERE WEAR. THE VEHICLE WAS TAKEN TO MY AUTO IMPORTS TOYOTA (1860 EAST STERNBURG RD, MUSKEGON, MI), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE TIRE MANUFACTURER WAS NOT NOTIFIED. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 30,000.

TL* THE CONTACT OWNS A 2016 LEXUS IS 300 EQUIPPED WITH BRIDGESTONE TURANZA ALL SEASON TIRES, SIZE: 225/40/R18 (NA). WHILE THE CONTACT WAS PERFORMING A ROUTINE OIL CHANGE ON THE VEHICLE, HE NOTICED THAT THE INSIDE OF THE DRIVER AND PASSENGER SIDE FRONT TIRE TREADS WERE WORN DOWN. DOLAN LEXUS (7175 S VIRGINIA ST, RENO, NV 89511) STATED THAT THE FAILURE WAS DUE TO NORMAL WEAR, AND THE TIRES BECAME WORN DOWN QUICKLY. THE CONTACT WAS INFORMED THAT HE WOULD GET LESS THAN 15,000 MILES ON THE TIRES. THE TIRES WERE NOT CHANGED. ONE YEAR LATER, WHILE PERFORMING ANOTHER OIL CHANGE, THE CONTACT NOTICED THAT THE INNER TIRES WERE BALD. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE CONTACT RESEARCHED THE FAILURE ON THE INTERNET AND FOUND THAT THE FRONT LOWER CONTROL ARM BUSHING WAS FLOATING. AS A RESULT, THE TIRE MOVED INWARD AND BECAME BALD QUICKLY. THE LEXUS MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO BRIDGESTONE. THE TIRE MANUFACTURER (BRIDGESTONE) WAS CONTACTED AND STATED THERE WERE NO KNOWN FAILURES WITH THE TIRE. THE VEHICLE FAILURE MILEAGE WAS 31,300. THE TIRE FAILURE MILEAGE WAS 5,600.

AUDI WESTMONT LEASED ME A BRAND NEW 2019 A6 LAST NOVEMBER 12, 2018. THEY CLAIM "ALL" OF AUDI'S 2019 A6'S COME WITH "SUMMER TIRES" ON THEM AND GETTING AN "ALL SEASON" OR "WINTER" TIRE IS NOT POSSIBLE UNLESS I PAY ANOTHER $2,690.83 FOR FOUR MORE "WHEELS AND WINTER TIRES". I DROVE THE VEHICLE FOR TWO MONTHS ON THEIR "SUMMER TIRES" BRIDGESTONE TURANZA T005 SUMMER TIRES. ON TWO SEPARATE OCCASIONS WITH LESS THAN ONE INCH OF SNOW ON THE GROUND, I TOTALLY LOST CONTROL OF THE CAR WHILE BRAKING. MY WIFE REFUSED TO RIDE AGAIN WITH ME WITH THE TIRES THAT CAME WITH THE CAR. I FINALLY WENT BACK IN AND HAD TO PURCHASE FROM THEM FOUR NEW SOTOZERO3 WINTER TIRES AND FOUR NEW WHEELS. I NOW HAVE 8 NEW TIRES AND 8 NEW WHEELS. MY COMPLAIN IS WITH AUDI, NOT THE DEALER. SELLING OR LEASING THESE VEHICLES WITH SUMMER TIRES ONLY IN A GEOGRAPHICAL AREA THAT EXPERIENCES WINTERS SUCH AS SUBURBAN CHICAGO, IS A DISASTER WAITING TO HAPPEN. AUDI NEEDS TO BE STOPPED BEFORE SOMEONE DIES. THANK YOU!

TL* THE CONTACT OWNS A 2007 LINCOLN MKZ EQUIPPED WITH BRIDGESTONE TURANZA EL TIRES, SIZE: P215/55R17 (NA). UPON INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE DRIVER'S SIDE TIRES WERE FLAT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE CHROME RIMS WERE POKING HOLES IN THE TIRES. THE VEHICLE WAS REPAIRED. THE DEALER WAS NOT CONTACTED. THE CONTACT MENTIONED THAT THE TIRES WERE BOUGHT USED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE FAILURE MILEAGE WAS 184,187. THE TIRE FAILURE MILEAGE AND DOT NUMBER WERE UNKNOWN.

TL* THE CONTACT OWNS A 2013 TOYOTA COROLLA EQUIPPED WITH BRIDGESTONE TURANZA EL400-02 TIRES, SIZE: P205/55R16. WHILE DRIVING 65 MPH, THE VEHICLE BEGAN TO DRIVE LIKE ONE OF THE TIRES WAS FLAT. SUDDENLY, THE REAR PASSENGER TIRE DETACHED FROM THE VEHICLE AND THE TIRE PRESSURE INDICATOR ILLUMINATED. THE CONTACT STATED THAT SHE HAD TO CONSTANTLY PLACE AIR IN THE TIRES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC (DRACUT TIRE SHOP, INC., 1269 LAKEVIEW AVE, DRACUT, MA 01826 (978) 957-0782), BUT WAS NOT DIAGNOSED. ALL FOUR TIRES WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT NO RECALL WAS ASSOCIATED WITH THE VIN. THE DOT NUMBER WAS UNAVAILABLE. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 14,000.

SLOW LEAK OF AIR PRESSURE. I HAD TO KEEP ADDING AIR. LOCAL BRIDGESTONE TIRE PEOPLE SAID IT WAS BECAUSE IT WAS INSTALLED INCORRECTLY. THEY TOOK IT OFF RIM AND THE BEAD WAS TORN.