BRIDGESTONE TURANZA TIRES Complaints

PURCHASED BRIDGESTONE TURANZA SERENITY PLUS TIRES THIS WEEK. I NOTICED THAT ONE OF THE TIRES DOESN'T HAVE THE UTQG RATINGS ON THE SIDE. I DON'T KNOW IF THIS IS A ISSUE FROM A LEGAL STANDPOINT SINCE I HAVE NO IDEA WHAT ANY RATINGS FOR THE TIRE ARE. I WAS INFORMED BY BRIDGESTONE THAT THIS IS LEGAL DURING THE FIRST PRODUCTION RUNS. ANY INFORMATION WOULD BE GREATLY APPRECIATED. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TIRE FAILURES- THREE SIDEWALL BLOWOUTS AFTER SMALL POTHOLE IMPACTS FIRST IN FEBRUARY 2014 ( 30-35 MPH- POT HOLE ABOUT 4 INCHES DEEP) SECOND- TWO TIRES JULY 4TH 2014 ( 60 MPH- POT HOLE ABOUT 2" DEEP) NO RIM DAMAGE OR OTHER COMPONENT DAMAGE. *TR

WE WERE DRIVING OUR 2013 TOYOTA AVALON ON I-10 IN HEAVY TRAFFIC. AFTER STOPPING FOR GAS, WE REENTERED THE HIGHWAY AND THE LOW TIRE PRESSURE LIGHT CAME ON. BEFORE WE COULD PULL OVER, THE RIGHT FRONT TIRE BLEW OUT; THE ENTIRE INTERIOR SIDEWALL SEPARATED. WE HAD NOT HIT ANY POTHOLE OR ANY OTHER OBJECT. THANKFULLY, MY HUSBAND WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND DIDN'T SWERVE INTO THE 18 WHEELER NEXT TO US. THE MECHANIC INFORMED US THAT THE BRIDGESTONE TIRES TOYOTA HAD PLACED ON THE VEHICLE HAD BEEN DOWNGRADED FROM A 40K MILE TIRE TO A 0 MILE TIRE. THE VEHICLE HAD ONLY 15,143 MILES ON IT AND WAS LESS THAN A YEAR OLD. A SECOND TIRE (LEFT REAR TIRE) WAS ALSO TOO DANGEROUS TO CONTINUE TO USE (AS IT LOOKED LIKE THE INTERIOR SIDEWALL ON THAT ONE WAS ALSO ABOUT TO SEPARATE) SO WE HAD TO REPLACE THAT TIRE AS WELL THAT DAY. WE WILL BE REPLACING THE OTHER TWO NOW AND WILL NEVER AGAIN BUY ANY BRIDGESTONE OR FIRESTONE PRODUCT. THE ABSOLUTELY SUBSTANDARD QUALITY OF THEIR PRODUCTS PLACED THE LIVES OF OUR ENTIRE FAMILY AT RISK. MY DAUGHTERS OFTEN DRIVE THIS VEHICLE AND ONE OF THEM WILL BE TAKING IT TO COLLEGE IN THE FALL. I WOULD HATE TO THINK OF WHAT WOULD HAVE HAPPENED IF ONE OF OUR KIDS HAD BEEN BEHIND THE WHEEL WHEN THIS TIRE BLEW OUT WITHOUT WARNING. IT IS INEXCUSABLE THAT BRIDGESTONE WOULD PUT OUT SUCH POOR QUALITY PRODUCTS, REPRESENTING THEM TO BE A 40K MILE TIRE, THEN DOWNGRADE THE MILEAGE ON THE TIRES WITHOUT NOTIFYING OWNERS AND GET AWAY WITH THAT TYPE OF ACTIVITY. WE ALWAYS MAINTAIN OUR VEHICLES AND THE TIRES WERE ROTATED AND VEHICLE ALIGNMENT CHECKED ALL PER NORMAL SCHEDULED MAINTENANCE. TIRES ARE BRIDGESTONE TURANZA EL 400, P225/45R18 91V M+S, DOT OBRR PM1 0313. *TR

TL* THE CONTACT OWNS A 2012 NISSAN SENTRA WITH THE ORIGINAL BRIDGESTONE TURANZA EL400-02 TIRES, SIZE: P205/55R16. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN FOR MAINTENANCE AT THE DEALER, HE WAS ADVISED THAT ALL FOUR TIRES WAS DEFECTIVE IN THE TIRE WALLS. THE TIRES WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE OF THE TIRES AND THE VEHICLE WAS 22,000.

THE RIGHT REAR BRIDGESTONE TIRE ON MY 2010 LEXUS 350 IS C BLEW OUT WITHOUT ANY WARNING ON THE FREE WAY ON 2/13/2013. THE WHOLE TIRE IS SHREDDED AND ONLY A SMALL AMOUNT OF TREAD REMAINS ON THE VERY LIP PF THE WHEEL. THE TIRE SIZE BRIDGESTONE TURANZA EL400 255/40R18, DOT EL 3A DAN1510. I ALMOST HAD AN ACCIDENT ON THE FREEWAY. *TR

MY DAUGHTER WAS DRIVING THE MAZDA 3 HEADED EAST ON I-94 IN BROOKFIELD, WI NEAR THE MOORLAND ROAD EXIT ON SATURDAY AFTERNOON, FEBRUARY 9, 2013 THE CAR WAS MOVING AT ABOUT 65MPH. THE LOW TIRE PRESSURE WARNING LIGHT CAME ON SUDDENLY. THEN A FEW SECONDS AFTER THAT THE STEERING BECAME WOBBLY AND THE RIGHT FRONT TIRE BLEW. SHE WAS ABLE TO GET CONTROL OF THE CAR, DECELERATE AND PULL TO THE SHOULDER. THE RIGHT FRONT TIRE OUTSIDE SIDEWALL WAS COMPLETELY SHREDDED. WITH THE HELP OF STATE TROOPER DAVID W. HANSON SHE GOT THE TIRE CHANGED. ON MONDAY, FEBRUARY 11, 2013 I TOOK THE CAR TO A TRUSTED MECHANIC. WE FOUND THE TIRE VALVE AND TIRE PRESSURE SENSOR INSIDE THE SHREDDED TIRE. THE VALVE STEM HAD BLOWN INTO THE TIRE. WE DIDN'T KNOW WHAT COULD HAVE CAUSED THAT. I HAD THE MECHANIC, ROB OF ERV'S SERVICE IN HARTLAND, WI EXAMINE THE OTHER TIRES AND VALVE STEMS ON THE REMAINING WHEELS OF THE CAR. HE FOUND ANOTHER VALVE STEM WITH A CRACKED HOUSING THAT WAS READY TO FAIL. I HAD THE MECHANIC REMOVE IT AND SECURE THE VALVE STEM. I RETAINED THE FAULTY PARTS. I BELIEVE THE VALVE STEM ASSEMBLY FAILED CAUSING THE SUDDEN LOSS OF TIRE PRESSURE, THE SHREDDING OF THE TIRE SIDEWALL AND NEAR LOSS OF CONTROL OF THE CAR. THIS COULD HAVE RESULTED IN A CRASH. INJURIES AND POSSIBLY LOSS OF LIFE. *TR

TL* THE CONTACT OWNS A 2004 SATURN ION EQUIPPED WITH BRIDGESTONE TURANZA EL400 4305 /B12 TIRES (N/A). THE CONTACT STATED THAT WHILE TRAVELING 55 MPH, THE VEHICLE BEGAN TO SHAKE. AS THE VEHICLE WAS MOVED TO THE SHOULDER, THE TREAD COMPLETELY SEPARATED FROM THE FRONT DRIVER'S SIDE TIRE BUT IT WAS STILL ABLE TO HOLD AIR. THE VEHICLE WAS NOT TAKEN TO A MECHANIC AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE TIRE FAILURE MILEAGE WAS 20,000. THE VEHICLE FAILURE MILEAGE WAS NOT AVAILABLE. THE VIN WAS NOT AVAILABLE.

SIDEWALL TEARING APART IN TWO SECTIONS AS WELL AS CENTER TREADS CONTAIN SEVERE CRACKING. *TR

WHILE CHECKING THE TIRE PRESSURE FOR A CUSTOMER THE VALVE STEM BROKE. THIS WAS DUE TO A DEGRADED VALVE STEM. THE COST TO REPAIR IT WAS $110.15. *TR

CPSC: I1280026A. 2012 MAZDA 5. CONSUMER STATED THAT HIS CAR WOULD HYDROPLANE WHEN HE DROVE IN RAIN, DUE TO THE TYPE OF TIRES ON THE VEHICLE. *LN THE CONSUMER WAS INFORMED THE TIRES NEEDED A BETTER DESIGN TO CHANNEL THE RAIN OUT FROM UNDERNEATH THEM. THE CONSUMER PURCHASED A NEW SET OF TIRES.