BRIDGESTONE TIRES Complaints

The contact owns a 2022 Toyota Sienna Hybrid equipped with Bridgestone Tires, Tire Line: Turanza L5100, Tire Size: T235/60/R18, DOT Number: [XXX] . The contact stated while driving 80 MPH, the rear passenger's side tire had a blowout. The contact stated she drove across the road and pulled to the side of the road. The contact stated that AAA assisted in replacing the tire with a spare tire. The vehicle was taken to Walmart the following morning, where the spare tire was replaced. Additionally, the contact stated while driving at an undisclosed speed, the TPMS warning light was illuminated. The vehicle was taken to Discount Tires, where it was determined that there was a hole in the rear driver's side tire. The tire was replaced. The contact stated that the front passenger's tire was also replaced at Walmart due to a pinhole. The dealer was notified of the failure. The tire manufacturer was not notified of the failure. The vehicle and tire failure mileage were approximately 12,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2022 Mercedes-Benz GLE350 equipped with Bridgestone Tires, Tire Line: Alenza Run-Flat, Tire Size: 275/50/R20, DOT Number: [XXX] . The contact stated that within the first 6 months of purchasing the vehicle, the tire tread was extremely low. The vehicle was taken in for routine maintenance and the contact was informed that the vehicle needed new tires. The tires were replaced, however, the failure recurred 3 months later, and three tires were replaced. The failure recurred several times and 12 tires were replaced within less than 2 years. The vehicle was taken to the dealer where it was stated that there was no known failure found. The contact stated that the tread was worn from the inside of the tire on the rear tires. The manufacturer was made aware of the failure and a case opened a case. The failure mileage was approximately 11,473. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Tires had 17,000 miles on them and had to be “warrantied out” by the manufacturer. These tires had no grip and weren’t made for a car with sound dampening materials. I was told by the manufacturer that the reason the road noise got worse was the technologies were fighting against each other. More importantly, I experienced rapid wear. These are an 80,000 mile tire and with 17,000 miles on them I was already in the “consider replacing” time frame. Alignment was checked and good so it wasn’t due to the vehicle itself. Poor quality tire.

Tire is torn in the sidewall at the bead inside the rim edge. The tire had less than 10,000 miles on it and was installed on March 14th 2023, failing around [XXX] (around 9 months of use). It had been installed on a set of Chevrolet wheels before arriving at the dealership and that tire/wheel combo was installed on the Tahoe by Chevrolet in Fort Walton Beach, Florida. The tire failure appeared to occur without provocation and failed on a 2.1 mile drive from the store home. The tire on the rim was mostly covered by the edge of the rim and it was very hard to spot visually. There was no damage to the rim, nor any reason the tire might have been lacerated by the rim. Upon dismount for replacement, the damage appears to be a tear or rip and does not appear to be puncture damage. The tire was replaced at Chevrolet and they noted that there was no reason for the damage (and charging us for the failure). The tire was then shipped to Bridgestone and was returned to the Chevrolet dealer and it was explained that they said, "it happens". The only warning lamp that illuminated was the TPMS low pressure warning as the tire quickly deflated. I still have the tire in my possession for inspection. My safety was put at risk because the tear occurred during normal driving and without provocation. Luckily we were in the neighborhood and speed was 25 mph. Had this happened on the interstate, the outcome could have been quite different. This was a Bridgestone Alenza A/S 02 275/50R22 111H M+S dated 5022. Thank you! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2023 Toyota BZ4X equipped with Bridgestone Tires, Tire Line: Turanza EL450, Tire Size: 235/50/R20, DOT Number: EJYB. The contact stated that while his wife was driving at an undisclosed speed, the low tire pressure warning light illuminated on the instrument panel, prompting her to pull to the shoulder of the roadway. After a visual inspection of the exterior of the vehicle, the driver observed that the front passenger side tire was flat. The vehicle was towed to the dealer. After the dealer inflated the tire, the contact observed severe bubbling of the sidewall, requiring the tire to be replaced. The vehicle was repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 5,000.

Bridgestone Ecopia P255/45R22. Safety Concern for these tires, all 4 on my vehicle. Unable to control my vehicle at any speed above 25mph with these tires due to hydroplaning in any precipitation on roadway such as rain. Currently own a 2023 Mitsubishi Outlander SE and a 2023 Mitsubishi Outlander SEL both equipped with these tires and absolutely cannot safely drive these vehicles when it rains in any form of precipitation. The vehicle cannot keep traction on the roadway over 25mph and is sliding/hydroplaning from lane to lane and off the roadway.

There was a slow leak in the left rear tire overnight while the car was parked in driveway. In the morning the low tire pressure indicator light was on in the car. I drove the car to the Honda dealer to fill the tire with air. Overnight while parked in the driveway the tire leaked again and in the morning there was a low tire pressure warning again. I left the car with the Honda dealer and they couldn't find anything after testing the tire so they replaced the vale stem, Schrader valve and tire bead seal. On 2/27/2024 Honda found a pinhole leak in the sidewall of the tire. Honda customer service informed me to contact Bridgestone/Firestone. The tire will be inspected by a Firestone owned tire center and I am waiting to hear the solution Firestone will offer.

The contact owns 2024 Toyota Camry equipped with Bridgestone Tires, Lire Line: Turanza EL440, Tire Size: 235/45/R18, DOT Number: 7XFU431JB2. The contact stated that there was a large bulge on the sidewall of the front passenger's side tire, and there was a small bulge on the sidewall of the rear driver's side tire. Additionally, there was a crease from the front to the back of the rear passenger's side tire. The dealer was notified of the failure and confirmed that the failure was related to an unknown voluntary recall. The tires were not replaced. The manufacturer was notified of the failure, but no assistance was provided. The tire failure mileage was approximately 200. The vehicle failure mileage was approximately 200.

A Tire Bridgestone Turanza EL 440 size 235/4019 with 37000 miles had a catastrophic failure despite being inflated correctly. Neither did the tire hit anything. We feel this is a safety concern as within a few seconds the tire came apart on both sides completely. See pics. I noticed that other Toyotas made that year has almost the same tire that has been recalled. Tire basically disintegrated too by crumbling.. Thank you

The center portion of the tire tread is separating from the tire bed. The tire was mounted on a 2016 Pierce aerial fire truck in the left rear inner position .The discrepancy was found on a pre trip inspection for a test drive. We have consulted with a tire consultant ( Tennent, Winkelman and Associates) and believe that the rubber components are not fully cured. The rubber of the tread bed is of a soft and semi sticky constancy when physically touched. There where no warning lights as to the discrepancy, tire pressure at time of discovery was 110 psi. This was the only tire on this piece of equipment to have any discrepancy. Tire model M870 size 315/80R22.5 load range L. The tire is available for inspection by appointment.