MASTERCRAFT TIRES Complaints

LESS THEN 2WEEKS AFTER PURCHASE A CHUNK OF THE TREAD CAME OFF THE TIRE . THE TIRE DID NOT GO FLAT BUT MAINTAINED 35 PSI. *TR

ON FEB. 5, 2011 I PURCHASED 4 TIRES FROM DOBBS HONDA ON COVINGTON PIKE, MEMPHIS, TENNESSEE. ON JUNE 7, ONE OF THE TIRES WENT FLAT. I WAS TOLD THAT THE BEAD WAS BROKEN ON THE TIRE. I RETURNED THE TIRE TO DOBBS WHICH PROMISED A REFUND FOR THE TIRE, HAVE NOT RECEIVED. ON AUGUST 2, 2011 I RECEIVED ANOTHER FLAT ON A TIRE. I WAS TOLD THE CAUSE OF THE FLAT WAS A BROKEN BEAD, I AGAIN SPOKE WITH DOBBS REPRESENTATIVE WHO STATED THAT SOMEONE WOULD CALL ME. THE FIRST TIRE HAD ABOUT 3500 MILES ON IT AND THE SECOND TIRE HAD 4400 MILES ON IT. I COMPLAINED THAT I WAS AFRAID THAT THE OTHER TWO TIRES MIGHT ALSO HAVE A DEFECT AND WANTED THE TIRES REPLACED. I WAS TOLD THAT THE SERVICE MANAGER WOULD CONTACT ME. DOBBS IS CLAIMING THAT IT HAS BEEN ALMOST SIX MONTHS FROM PURCHASE DISREGARDING THE LOW MILEAGE ON THE NEW TIRES. THE SERVICE MANAGER AFTER MY CONSTANT CONCERN REGARDING THE TIRE SAFETY CHECK THE TIRES SAYING THAT THE PRESSURE WAS HIGH AND BLAMING THE EXTREME HEAT FOR THE PROBLEM. WHEN I STATED THAT THIS DOES NOT EXPLAIN THE FIRST TIRE PROBLEM STATED THAT THE SERVICE MANAGER WILL CALL YOU AFTER FIVE TODAY OR TOMORROW. *KB

TL* THE CONTACT OWNS A 1995 FORD F-350 SD WITH MASTERCRAFT COURSER A/T TIRES, SIZE: 33X/12.5R16.5, DOT NUMBER: UPXFFLJ2904-H10L. WHILE DRIVING 65 MPH, THE CONTACT STATED THAT THE DRIVER SIDE REAR TIRE EXPERIENCED TREAD SEPARATION. THE DEALER WAS NOT NOTIFIED BUT A CLAIM WAS FILED WITH THE MANUFACTURER. THE TIRE WAS REPLACED BY THE CONTACT. THE FAILURE MILEAGE WAS 164,161 AND THE CURRENT MILEAGE WAS 164,181.

NON-ROAD HAZARD TIRE FAILURE OF A 205X70XR15 COOPER MASTERCRAFT SENSYS 01 TIRE. WHILE DRIVING AT 75MPH ON I-10 NEAR TONAPAH, AZ THE RIGHT FRONT TIRE SUDDENLY EXPLODED WITH A LOUD BANG. WE GOT OFF OF I-10 A FEW FEET AND PUT THE SPARE ON . THE TIRE WAS TOTALLY DESTROYED IN ONE SMALL AREA. THESE TIRES ARE ALMOST NEW WITH 10/32NDS TREAD DEPTH AND NO VISIBLE DAMAGE BEFORE THE INCIDENT. TIRE PRESSURES WERE CHECKED BEFORE THE TRIP AT 35PSI FRONT AND 33PSI REAR. PLEASE LOOK INTO THIS DANGEROUS SITUATION. *TR

TL* THE CONTACT OWNS A 1996 OLDSMOBILE EIGHTY EIGHT WITH A SET OF MASTERCRAFT GLACIER GRIP II TIRES, SIZE P205/70/R15, AND THE DOT NUMBER: U9MOFHB296A16L029248E4. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, HE NOTICED THAT THE VEHICLE WOULD DRIVE AS IF IT WERE BOUNCING. WHEN HE FINALLY INSPECTED THE VEHICLE, HE NOTICED THAT THE REAR DRIVER AND PASSENGER TIRE TREAD HAD DETACHED, WHICH ULTIMATELY CAUSED DAMAGE TO THE VEHICLE. THE VEHICLE WAS INSPECTED BY A TIRE DEALER AND THEY ADVISED HIM THAT THE TIRES WERE DEFECTIVE AND THE TREAD HAD BEGAN SHIFTED WHICH CAUSED THE BLOW OUT. THE VEHICLE WAS REPAIRED YET THE FAILURE RECURRED SHORTLY AFTER REPAIRS. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.

WHILE DRIVING AT LEGAL HIGHWAY SPEED ON INTERSTATE 95 IN CONNECTICUT THE REAR PASSENGER TIRE SUDDENLY BLEW CAUSING THE VEHICLE TO SWERVE, FORTUNATELY WITHOUT IMPACT OR DAMAGES. THE ENTIRE SIDEWALL OF THE TIRE HAD SEPARATED OR DELAMINATED. *TR

TL*THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 2500 EQUIPPED WITH MASTERCRAFT COURSER A/T TIRES, SIZE THE CONTACT NOTICED THAT THE VEHICLE HAD A SHIMMY AND SHAKE; HE NOTICED MAJOR VIBRATION. THE FAILURE PROGRESSIVELY BECAME WORSE. THE VEHICLE WAS INSPECTED BY THE DEALERSHIP AND THE CONTACT WAS INFORMED THAT THE TIRES WERE DEFECTIVE. THE DEALER STATED THAT THE TIRES COULD NOT BE BALANCED AS THERE WAS A DEFECT IN THE TIRES. THE TIRES WERE INSTALLED AFTER THE VEHICLE WAS DELIVERED AT THE DEALERSHIP. THE CONTACT CALLED THE TIRE MANUFACTURER WHO OFFERED TO BALANCE THE TIRES BUT THE CONTACT REFUSED AS THAT METHOD HAD BEEN ATTEMPTED TWICE BY THE DEALERSHIP; THERE WAS NO RESOLUTION AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS APPROXIMATELY 1,020. THE FAILURE MILEAGE WAS APPROXIMATELY 68.

TRAVELING FROM MASS. TO MAINE WITH MY FORD F-350 WITH "COOPER" MASTERCRAFT COURSER A/T TIRES. MY REAR DRIVERS SIDE TIRE SEPARATED SENDING THE TREAD INTO WHEEL WELL..I WAS TRAVELING AT 65MPH...IT SHOOK THE TRUCK VERY HARD CAUSING LOSS CONTROL...THANKFULLY NO ONE WAS AROUND...SLOWED THE TRUCK TO STOP...MAJOR DAMAGE TO THE REAR OF TRUCK...LOOKING AT TIRE THE METAL WIRE IS RUSTED...NOTE FOUND THERE WAS A RE-CALL ON THESE TIRES...(NEVER GOT MINE) CALLED THE COOPER HOT-LINE. THEY INSTRUCTED ME THEY WILL SEND PACKAGE IN MAIL AND FOR ME TO SEND THE TIRE TO THEM CHECKED ON LINE AND FOUND OTHER PEOPLE HAVE DONE THE SAME WITH NO RESULTS BLAMING THE DRIVERS FOR HITTING SOMETHING....NO INJURY OR DEATH...NOT OUT FOR THE MONEY. *TR

DRIVING ON TOLLWAY ABOUT 60 MPH AND TIRE BLEW OUT. NO KNOWLEDGE OF HITTING ANYTHING. *TR

MASTERCRAFT COURSER TIRE FOR MY 1984 MARATHON CAMPER SEPARATED. THIS WAS THE SECOND TIRE OF THE SAME MAKE & MODEL TO DO SO. THE FIRST ONE OCCURRED LASTAUGUST OF 2009. KEEPING IN MIND THE CAMPER HAS BEEN PARKED THRUOUT THE WINTER MONTHS. *TR