MASTERCRAFT TIRES Complaints

TWO PAIR OF TIRES WITH SIDEWALL CRACKING AROUND CIRCUMFERENCE, AT LEAST ONE CONSISTENTLY LOSING AIR PRESSURE, REQUIRED REPLACEMENT AT MILEAGES SIGNIFICANTLY LESS THAN TREAD WEAR WARRANTY. ALL FOUR TIRES REPLACED. *TR

TWO PAIR OF TIRES WITH SIDEWALL CRACKING AROUND CIRCUMFERENCE, AT LEAST ONE CONSISTENTLY LOSING AIR PRESSURE, REQUIRED REPLACEMENT AT MILEAGES SIGNIFICANTLY LESS THAN TREAD WEAR WARRANTY. ALL FOUR TIRES REPLACED. *TR

TWO PAIR OF TIRES WITH SIDEWALL CRACKING AROUND CIRCUMFERENCE, AT LEAST ONE CONSISTENTLY LOSING AIR PRESSURE, REQUIRED REPLACEMENT AT MILEAGES SIGNIFICANTLY LESS THAN TREAD WEAR WARRANTY. ALL FOUR TIRES REPLACED. *TR

TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE EQUIPPED WITH MASTER CRAFT MC440 TIRES, SIZE: P215/60R16. THE CONTACT FELT A BULGE IN THE WALL OF THE TIRE WHILE DRIVING 55 MPH. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE TIRE WAS REPLACED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 30,000 AND THE TIRE FAILURE MILEAGE WAS 4,000. THE DOT NUMBER AND VIN WAS NOT AVAILABLE.

MASTERCRAFT COURSER TIRE TREAD SEPARATED FROM THE TIRE UNDER NORMAL HIGHWAY CONDITIONS. SIZE 265/70/17 DOT # UT1Y FWB 4306 WITH LESS THAN 40,000 MILES AND 5 YEARS OLD. THE SEPARATION CAUSED VEHICLE DAMAGE BUT LUCKILY NO INJURIES. *TR

TL* THE CONTACT OWNS A 2004 OLDSMOBILE SILHOUETTE. THE VEHICLE WAS EQUIPPED WITH MASTERCRAFT STRATEGY TIRES (N/A), TIRE SIZE 225/60/16. THE DOT NUMBER WAS UNAVAILABLE. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE BEGAN TO VIBRATE EXCESSIVELY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE FOUR TIRES WERE BALANCED AND THE FAILURE CONTINUED TO OCCUR. THE TIRES HAD NOT BEEN REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 112,963.

TL* THE CONTACT OWNS A 2004 FORD EXPLORER SPORT TRAC WITH MASTERCRAFT COURSER A/T 2 TIRES (SIZE: LT265/75R16). WHILE DRIVING APPROXIMATELY 70 MPH, THE FRONT PASSENGER SIDE TIRE EXPLODED, CAUSING THE CONTACT TO CRASH INTO ANOTHER VEHICLE AND THE HIGHWAY MEDIAN. THE FRONT AXLE AND TIE ROD FRACTURED DURING THE FAILURE. THE CONTACT SUSTAINED A FRACTURED BACK AND A CONCUSSION. THE CONTACT WAS TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. THE POLICE REPORTED TO THE SCENE AND A REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 08T005000 (TIRES:SIDEWALL) THAT COULD HAVE BEEN RELATED TO THE FAILURE. THE CONTACT STATED THE RECALL THE DOT NUMBER WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000. THE FAILURE MILEAGE OF THE VEHICLE WAS 110,000. ...UPDATED 07/19/12 *BF

PURCHASED 4 MASTERCRAFT GLACIERGRIP TIRES 12/11/10. DROVE 2451 MILES AND HAD REGULAR TIRES PUT BACK ON 3/17/11. PUT MASTERCRAFT TIRES BACK ON 11/17/11 AND DROVE 134 MILES WHEN LEFT FRONT TIRE BLEW OUT. I WAS ON I-81 SOUTH AND HAD TO DRIVE ON THE TIRE TO GET OFF THE HIGHWAY. I WAS TOLD BE THE DEALER THEY WOULD HAVE TO SEND THE TIRE BACK TO THE COMPANY. THEY TOLD ME THEY WOULD HAVE TO CHARGE ME FOR A REPLACEMENT TIRE UNTIL HE HEARD FROM THE COMPANY. THEY NEVER CALLED ME BACK. FIVE WEEKS LATER I CALLED, FOR THE THIRD TIME, AND WAS TOLD IT WAS DENIED. I DROVE ON THE TIRES ANOTHER 2891 MILES AND THE RIGHT FRONT TIRE BLEW OUT. I WENT BACK TO THE DEALER AND THEY TOOK THAT TIRE TO SEND BACK TO THE COMPANY AND ASKED IF THEY COULD PULL THE BACK TWO TIRES TO LOOK AT THEM. I SAID OKAY AND I WAS TOLD THEY WERE FINE. I WENT DIRECTLY TO ANOTHER TIRE INSTALLER, 8 MILES AWAY, TO GET THE TIRES OFF AND PUT THE REGULAR TIRES BACK ON THE CAR. WHEN THE INSTALLER PULLED THE LEFT REAR TIRE OFF, THE SAME ONE THAT WAS JUST INSPECTED, THERE WAS A HUGE BUBBLE ON IT. HE TOLD ME THE TIRE WAS DEFECTIVE. I TOOK IT BACK TO THE DEALER WHERE I PURCHASED THE TIRES AND WAS TOLD THEY WOULD HAVE TO SEND THAT TIRE BACK TO THE COMPANY AS WELL. IT'S OVER TWO WEEKS AND I HAVE NOT BEEN CONTACTED. *TR

TL* THE CONTACT OWNS A 1987 VOLKSWAGEN VANAGON, EQUIPPED WITH MASTER CRAFT GLACIER GRIP TIRES SIZE: 185/70/ R14. THE CONTACT WAS DRIVING 55 MPH WHEN THE FRONT PASSENGER SIDE AND REAR DRIVER SIDE WHEELS BEGAN SHAKING ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THE CONTACT THAT THE CHORDS WERE DETACHED FROM THE TIRES. THE MANUFACTURER WAS NOT CONTACTED. THE TIRES WERE NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE UNKNOWN.

ON APRIL 15, 2011 I TOOK MY CAR IN TO THE DEALERSHIP FOR IT'S ANNUAL INSPECTION. I WAS TOLD THAT I NEEDED 2 NEW TIRES IN ORDER TO PASS THE INSPECTION AND THAT THE REMAINING TWO WEREN'T IN GREAT SHAPE. I DECIDED TO GO AHEAD AND PURCHASE 4 NEW TIRES AND WAS IMMEDIATELY QUOTED A PRICE. I ASSUMED THE TIRES WOULD BE THE SAME AS WHAT WAS ON THE CAR, MICHELINS. I DIDN'T ASK AND THEY DIDN'T SAY. MY MISTAKE. I RODE OUT WITH 4 MASTERCRAFT AVENGER TOURING 215/60/16V TIRES. I DIDN'T MAKE A NOT OF THE DOT NUMBER BUT THE MANUFACTURE DATE I WAS 2610. ON JUNE 1, 2011 THE FRONT LEFT TIRE BLEW OUT WHILE DRIVING ON THE INTERSTATE. THERE WAS A VERY LOUD POP AND THE TIRE WAS IMMEDIATELY FLAT. AT 60 MILES AN HOUR I AM GRATEFUL THAT I WAS ABLE TO SAFELY PULL OVER TO THE LEFT SHOULDER. EVEN SO, THAT TRAFFIC FLYING BY WHILE I WAITED FOR HELP WAS SCARY. VDOT OFFERS ROADSIDE ASSISTANCE ON THE HIGHWAYS AND I AM FOREVER GRATEFUL TO THEM FOR BEING THERE TO CHANGE MY TIRE. I TOOK THE TIRE BACK TO THE DEALERSHIP AND THEY COULDN'T DETERMINE WHAT COULD HAVE CAUSED THE BLOW OUT. THEY REPLACED THE TIRE. ON AUGUST 11, 2011 THE FRONT RIGHT TIRE BLEW OUT. BY THE GRACE OF GOD I HAD TAKEN THE DAY OFF WORK AND WASN'T TRAVELING ON THE INTERSTATE. I WAS ON A CITY STREET TRAVELING AT 35 MPH. VEHICLE MILEAGE WAS 56,858 SO THE TIRES HAD ABOUT 4133 MILES ON THEM FOR THE SECOND BLOW OUT. THE DEALERSHIP WASN'T GOING TO HELP ME THIS TIME AND I WAS LOOKING TO REPLACE ALL THE TIRES. I NO LONGER TRUST THE TIRES AND MY LIFE AND THE LIVES OF THOSE AROUND ME ARE WORTH FAR MORE THAN THE PRICE OF NEW TIRES. AUGUST 13, 2011 I PURCHASED SOME MICHELINS AT A WHOLESALE CLUB WHO OFFER WARRANTY AND MAINTENANCE. I BELIEVE THERE IS A SERIOUS DEFECT IN THE MASTERCRAFT TIRES THAT WILL EVENTUALLY COST SOMEONE THEIR LIFE. *TR