2014 BMW 335I Complaints

SUBJECT: Catastrophic Steering Failure and Erroneous Safety Recall Notification - 2014 BMW 335i 105,000 milles INCIDENT DESCRIPTION: While driving, the vehicle completely lost steering control. The electronic steering rack disengaged due to a failure in the aluminum mounting bolts. This incident resulted in a near-fatal accident in which the vehicle almost left the road and fell into a ravine. I have 360-degree camera video showing my steering wheel locking up and me struggling to survive. If you contact me, I can provide the video evidence. TECHNICAL BASIS: This failure matches the criteria described in BMW Technical Service Bulletin TSB 01 15 16 (and the previous NHTSA recall 14V-632), regarding corrosion and shearing of the aluminum bolts of the EPS (Electronic Power Steering) system. SAFETY REPORT VIOLATION (CRITICAL): The primary concern of this investigation is a significant discrepancy in the safety reports. When checking the official NHTSA.gov portal for this specific VIN, the system shows "0 open recalls." Similarly, the BMW recall portal also shows 0 open recalls. However, a thorough search of the history through third-party vehicle audit systems reveals four ACTIVE SAFETY RECALLS that have never been addressed: Driver's Front Airbag (Takata): High risk of shrapnel. Inflatable Side Curtain Airbag: Deployment failure. Fuel Pump: Risk of sudden engine stalling. Exterior Lighting/Reflectors. DAMAGES: As a result of this mechanical failure and BMW's failure to accurately report the open safety recalls for this vehicle, I have been diagnosed with severe Post-Traumatic Stress Disorder (PTSD) and am currently under medical treatment. I have my medical diagnosis, which states that I developed PTSD as a result of my accident. I now depend on my mother to drive; the mere thought of getting into a car causes me intense fear. I cannot drive without being afraid. The vehicle is currently insured and available for inspection as evidence of this catastrophic failure.

After the car is shut off, the coolant pump will stop with the car but after a min the car will stay off but the coolant pump will kick on. Runs until battery is drained. I do understand there is a feature to circulate the coolant so help mitigate burn/hot spots but this continues until the battery is disconnected by ECU. Then it won't start because the battery is too low. Ongoing issue for the past 2 years now, happens intermittently. Frequency is random but happens more when it's cold out. But average happens a few times a week when cold out, sometimes it runs well for a few weeks then starts happening again. We had tried to troubleshoot by BMW but no luck. They have replaced battery, alternator, have tried to diagnose about 4 times now but they haven't fixed it since they can't replicate at the BMW Shop. I can hear the coolant pump running as well as feel the water moving. Also tested by Fluke Meter, it drains at about 40 amps (at 12 volts) when this happens, with the car off. Doing anything (opening doors, trunks, locking, unlocking, stops it for a minute but then pump starts again). No errors pop up for it except when the battery is low and then error battery had high discharge pops up.

The backup camera flipped upside down. It's not a physical malfunction, but a software or computer issue. This is a known problem with BMW 3 Series from 2014 and other years. This is not considered a recall. The image on the camera is now reversed, which is a safety hazard. BMW will only inspect and fix the issue for hundreds if not thousands of dollars. There have been no warning lamps, messages or otherwise.

THE SYMPTOM: THE CAR MISSES OR SHUTTERS UNDER LOAD. THE DEALERSHIP INFORMED ME THAT THE CAR NEEDS A NEW TRANSFER CASE. THE VEHICLE HAS 80K MILES. THIS IS A MAJOR DRIVETRAIN FAILURE IN MY OPINION FOR A CAR OF THIS AGE WITH AVERAGE MILES AND CONTINUALLY SERVICED BY THE DEALERSHIP AND DRIVEN BY TWO PEOPLE. TODAY I READ ABOUT A RECALL FOR A 2014 MODEL 328D THAT REQUIRES REPLACE THE CONSTANT-VELOCITY JOINT AND INSPECT THE TRANSFER CASE, REPLACING IT IF NECESSARY. I SUSPECT THE SAME FAULTY PART COULD ALSO BE THE CAUSE OF MY NOW FAULTY TRANSFER CASE.

The airbags is displayed as not working/off. The blind spot warning, and the lane keeping assistance does not function. There was an incident that happened where I hit a pot hole and ended up hitting a construction cone. No warning signs went off and my car wasn’t assisted yo avoid the cone.

On Sunday, 6/18/2023, a little after 9pm, I was STOPPED at a traffic light outside the Shell station at 600 S Michigan St, Seattle, WA. Whilst waiting for the traffic light to turn green, the sunroof exploded from the inside out! (Traffic camera should confirm the sudden hole in my sunroof) It was an EXTREMELY loud bang and initially I thought someone threw a large rock at my cars' window. However, I didn't see anyone on the street. My second thought was that I was being shot at - and quickly made the right turn onto 6th Ave. S. I then got out because I was confused that I could hear glass pieces. Once I got out of the car I could see that the sunroof had exploded outward! Thankfully I had the shade above my head closed, otherwise I would have been showered in EXTREMELY sharp glass bits. WEATHER: it was in between rain showers. The road was dry. The temperature was normal cool weather; maybe 65F. It was overcast. WARNING INDICATORS: There were no warning indications prior to the explosion. The car was running great. Service of the car was up-to-date! OTHER INFO: I had the car serviced January 4th ~ 5th; EVERYTHING that BMW suggested, I agreed to! To the tune of over $5000! SAFETY: Just a moment before the sunroof exploded, I was travelling on I5 - had it happened on the freeway, the sunroof might have been pulled out into traffic behind me. It would have caused a serious accident, especially if a Motorbike was behind me. Thankfully I was stopped and other drivers were not affected.

I was driving on the highway when my sunroof exploded. I thought someone shot at me.

Climate control safety defect. TSB SI B64 06 13 was completed, defect still exists. It happens in both recirculate and fresh air settings. Upon driving in humid conditions climate control becomes inop. Evaporator ices over and fan makes loud noise but no air comes out of vents. This creates a dangerous situation as defrost/fog setting is inop and you can’t clear the windshield or see to drive.

Driver airbag did not deploy. I hit the steering wheel with enough force to break the steering column.

EVERY TIME I GO FROM I93 MASS TO I90 HWY ON THE EXIT MY CAR SHUTS OFF FOR 3SEC AND RESTARTS THE ELECTRONICS. NOT SURE WHAT DEFECT OR SENSORS ARE IN THE AREA THAT CAUSES THIS MALFUNCTION. BUT THIS ONLY HAPPENS WHEN I TAKE THE SAME EXACT EXIT EVERY SINGLE TIME.