2014 BMW 428I Complaints

View complaints related to 2014 BMW 428I. The complaints found here are submitted by actual consumers with first hand experience. There are more than 40 complaints submitted for the 2014 BMW 428I. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2014 BMW 428I
    - Wheeling, IL

    Car jyst shut down in the middle of the street without any dashbord lights, strange noises or symptoms. Won't turn over. After tow to BMW dealer they said oil pump broke. I took it to volvo dealer they said oil starvation. They changed design of oil pump drive but don't inform anybody to do it which is very unacceptable. And they should do recall on that. That was very dangerous situation. This oil pump very slowly desteoys without any symptoms. It's really ticking time bomb becouse they now it quietly change design.Thank you.

    Source: NHTSA WEB SITE
  • 2014 BMW 428I
    - Glendale , CA

    I have tried reaching BMW USA 3-4 times since November 2024 until now. The representative said BMW is working on correcting the problem. I have CC the email that was sent this June 2025 with no replies. 1 year has passed since the recall was issued and BMW USA has not created a remedy/fix for the coolant problem. I had this car on the TURO car rental platform as I am a host on TURO. I can't list this car to rent out because of the recall. Turo will not allow owners of recalled cars to list their cars because the car could be "potentially unsafe." Yet, the "owner" is driving these "unsafe"' cars on the road. I did my part. I already sent another recent email to get a solution. What would be my next step? (Almost one year now....) Also, I am sending this email Pacific time at 5:07 WED., July 30th. On the document: the Update IS on THURSDAY JULY 31st. WHAT???!!!!! Make it make sense . Frustrated OWNER

    Source: NHTSA WEB SITE
  • 2014 BMW 428I
    - Yakima, WA

    the recall was dated 12 August 2024. To date BMW North America has not provided the parts needed to effect the repair. it has been 10 months since the recall. BMW NA is dragging its feet. it is time something is done to require BMW NA to fix the problem,

    Source: NHTSA WEB SITE
  • 2014 BMW 428I
    - Romulus, MI

    The contact owns a 2014 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 BMW 428I
    - Rowland Heights, CA

    The manufacturer has failed or is unable to remedy this safety recall for my vehicle in a timely manner. Issue: 1 open recall since Aug 13, 2024 for: ENGINE COOLANT PUMP: The electrical connector of the engine coolant pump could become damaged. Small drops of liquid from the positive crankcase ventilation (PCV) system could drip down onto the electrical connector of the pump.

    Source: NHTSA WEB SITE
  • 2014 BMW 428I
    - Lynnwood, WA

    The contact owns a 2014 BMW 428I. The contact stated that while driving approximately 65 - 70 MPH and attempting to change lanes, the vehicle lost power steering functionality. The message “Chassis Unstable” was displayed on the instrument panel. The contact used excessive force to steer the vehicle to pull over to the side of the road to inspect the vehicle. The contact was unable to find the cause of failure and continued to drive the vehicle without power steering functionality. The message of an excessive power drain for the battery was displayed. The vehicle was unable to switch to different settings, such as Sport 1, Sport 2, and Eco Pro due to the drive setting remaining stuck in Comfort Mode. The cruise control failed intermittently. While driving approximately 65 -70 MPH, the contact noticed a burning plastic odor coming from the front-end of the vehicle into the cabin. After arriving at the destination and inspecting underneath the hood of the vehicle, the contact noticed that the terminal door for the jumper cables and the housing were smoking. Additionally, there were burned areas surrounding the battery. The vehicle was taken to the dealer, who diagnosed that the electronic control module had failed and needed to be replaced. The vehicle was not repaired. The contact became aware of NHTSA Campaign Number: 16V704000 (Steering); however, the VIN was not included. The manufacturer was informed of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 80,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 BMW 428I
    - Wagener, SC

    Car shut down and is believed to be a lemon car, and continuously leaks in spite being serviced on numerous occasions.

    Source: NHTSA WEB SITE
  • 2014 BMW 428I
    - Wagener, SC

    The contact owns a 2014 BMW 428I. The contact stated that the vehicle was experiencing a significant oil leak. The contact stated that upon parking the vehicle, the contact noticed that a significant amount of oil was leaking onto the ground. The vehicle was taken to Crescent Automotive, where it was purchased. The vehicle was then taken to C&C Automotive, where a synthetic oil change was performed. The vehicle was taken to an independent mechanic, where the filter, the drain plug, the drain plug gasket, and the air filter were replaced; however, the failure recurred. The vehicle was taken to a local Pep Boys, where the oil leak was evaluated, but the vehicle was not repaired. The vehicle was taken to a BMW dealer, where an unknown service was performed; however, the failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 99,099.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 BMW 428I
    - Stevenson Ranch, CA

    The contact owns a 2014 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 BMW 428I
    - Williston Park, NY

    The contact owns a 2014 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while idling in traffic on the highway, the temperature gauge indicated that the engine was running extremely hot. The message "Engine Over temperature - Stop Carefully" was displayed. The contact pulled over onto the shoulder lane, turned off the vehicle, and waited for the engine to cool down. The vehicle was restarted and driven toits destination after the engine had cooled down. The approximate failure mileage was 80,000. VIN tool confirms parts not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE