BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2015 BUICK ENCLAVE- TUCSON, AZ
SPONTANEOUS SUNROOF BREAKAGE WHILE VEHICLE WAS IN MOTION ON A FAIRLY STRAIGHT AND SMOOTH CITY STREET
Source: NHTSA WEB SITE -
2011 BUICK REGAL- ROCKFORD, IL
53000 MILES. WHEN CAR IS IN MOTION. CAR GOES TO LOW POWER MORE AND CHECK STABILI-TRACK MESSAGE COMES ON. CAR SHAKES BAD AT IDLE, IDLES TOO HIGH,(ALMOST TO A POINT WHERE BRAKES WON'T HOLD AT A STOP). SHUT DOWN AND RESTART CAR GOES BACK TO NORMAL CONDITIONS FOR SHORT PUERILE OF TIME. CHECK ENGINE LIGHT COMES ON AND CODE FOR THROTTLE BODY MALFUNCTION IS DETECTED. CALLED BUICK SERVICE NUMBER AND WAS TOLD IT WOULD BE UNDER WARRANTY. MADE APPOINTMENT WITH DEALERSHIP CHECKED CODE AND DETERMINED SAME CODE ISSUE AND IT WAS NOT COVERED UNDER WARRANTY. DID. NOT HAVE THEM FIX IT YET. COST IS EXCESSIVE AND WAS TOLD UNDER WARRANTY BY MANUFACTURER. WAITING ON CUSTOMER SERVICE CALL BACK. CAR IS UNSAFE TO DRIVE. HAVE SEEN MANY SIMILAR COMPLAINTS BUT HAVE SEEN NOTHING DONE BY BUICK OR NTSB. *TR
Source: NHTSA WEB SITE -
1998 BUICK REGAL- RIVER SIDE, CA
TL* THE CONTACT OWNS A 1998 BUICK REGAL. WHILE DRIVING 15 MPH, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE. THE CONTACT SUSTAINED NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE FRONT PASSENGER ALSO SUSTAINED CHEST INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. PRIOR TO THE CRASH, THE CONTACT'S VEHICLE WAS LEAKING OIL. AFTER THE CRASH, THE LIGHTS ON THE INSTRUMENT PANEL FAILED TO ILLUMINATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 BUICK ENCLAVE- WAUKESHA, WI
2010 BUICK ENCLAVE. CONSUMER WRITES IN REGARDS TO VEHICLE BRAKE SYSTEM, ELECTRICAL AND MECHANICAL ISSUES. *SMD THE CONSUMER STATED SHORTLY AFTER HE PURCHASED THE VEHICLE, HE DISCOVERED THE BRAKE LINING NEEDED TO BE REPLACED, THE REAR LIFT GATE OPENED ON ITS OWN. ALSO, THE INSTRUMENT PANEL WAS INOPERATIVE. *JB
Source: CONSUMER LETTER -
2014 BUICK VERANO- LAKE OSWEGO, OR
TL* THE CONTACT LEASED A 2014 BUICK VERANO. THE CONTACT STATED THAT THE HOOD LID AND THE FRONT PASSENGER SIDE FENDER WERE NOT PROPERLY ATTACHED TO THE BODY OF THE VEHICLE, WHICH CAUSED AN OPENING WHERE THE SIZE OF A FINGER COULD ENTER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS IMPROPERLY DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 13.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
-
1998 BUICK REGAL- ROSEBURG, OR
TL* THE CONTACT OWNS A 1998 BUICK REGAL. WHILE DRIVING 35 MPH, A STRONG ODOR OF FUEL WAS NOTICED WITHIN THE VEHICLE. THE CONTACT MENTIONED THAT THE ODOR OF FUEL WAS ONLY PRESENT WHEN THE HEATER WAS ACTIVATED. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,839.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 BUICK REGAL- PITTSFORD, NY
TL* THE CONTACT OWNS A 2004 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V201000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 BUICK ENCLAVE- CHATSWORTH, CA
TL* THE CONTACT OWNS A 2016 BUICK ENCLAVE. WHILE DRIVING 15 MPH, THE VEHICLE MADE AN ABNORMAL NOISE WHEN ACCELERATING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THEY COULD NOT DUPLICATE THE SOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1999 BUICK REGAL- MILWAUKEE, WI
TL* THE CONTACT OWNS A 1999 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 BUICK REGAL- LAKE JACKSON, TX
TL* THE CONTACT OWNS A 2012 BUICK REGAL. CONTACT STATED THAT THE BRAKE LIGHTS AND HEADLIGHTS STOPPED WORKING. THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED. NO FURTHER INFORMATION WAS AVAILABLE. THE CONTACT ALSO INDICATED THAT AFTER SHUTTING THE VEHICLE OFF, THE ENGINE WOULD NOT RESTART. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WAS A VOLTAGE DRAINAGE ISSUE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 66,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE