CADILLAC Complaints

The tire air pressure gage on the dash is steadily illuminated but there is nothing wrong w the air in the tire.

At multiple times when raining, the Automatic emergency braking system activated for no apparent reason as no hazard could be determined.

The contact owns a 2011 Cadillac SRX. The contact stated while driving 60 MPH, the vehicle was veering to the right and left unintendedly. The contact stated that the several unknown warning lights illuminated and remained illuminated. The vehicle was taken to a dealer where it was diagnosed. The manufacturer was not notified of the failure. The contact related the failure to NHTSA Campaign Number: 21V473000 (SUSPENSION). The failure mileage was unknown.

My Vehicle will shift out of gear but will not move and there is a rattling sound when the gear is tried to be put back in park and rest of gears

The contact owned a 2015 Cadillac SRX. The contact stated that while driving approximately 30-40 MPH, the vehicle made an abnormal humming sound. The vehicle was taken to an independent mechanic, who determined that the abnormal sound was caused by the rear brakes. The contact was informed that the rear brakes needed to be replaced. The vehicle was not repaired. The contact continued driving for five hours when the rear driver's side wheel detached. The contact lost control of the vehicle, and the vehicle spun three times before landing in a ditch. Upon inspection, the contact discovered that the rear driver's side axle had fractured. There were no injuries sustained. The vehicle was towed off the road and eventually to a parking lot. The vehicle was deemed totaled by the insurance company. The contact related the failure to NHTSA Campaign Number: 14V571000 (Suspension); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was unknown.

Driving on a clear sunny day with the cruise control set at 65 mph. With no cars either in front of me or either side my Escalade suddenly did a total panic stop almost causing a crash. While this was happening there was no throttle response and I was unable to gain control of the car My Escalade is in perfect condition, kept immaculately and has only 17,000 miles on it. Taking it to the dealer resulted in no issues found. If I was on an interstate with a tractor Trailer behind me this could have a caused a major accident.

The contact owns a 2017 Cadillac Escalade. The contact stated while driving at an undisclosed speed, there was an abnormally loud clunking sound coming from the vehicle and the vehicle then decelerated to 30 MPH. The check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the transmission needed to be replaced. The vehicle was replaced, but the failure recurred. The vehicle was taken back to the local dealer, who recommended replacing the valve body. The part was on backorder, and the vehicle was not repaired. The manufacturer was contacted and opened a case. The approximate failure mileage was 85,000.

The SRX models have been documented as having a defect with the headlights. Cadillac failed to notify all owners about a reimbursement program for a brief time in 2020. I own a low miles, garage housed SRX that is a danger to drive at night. I do not mind fixing my vehicles when there is a problem. However when this is a well-known highly documented issue, this is where I feel Cadillac should assist with this fix.

I purchased this car used in early 2024. Shortly after buying it, the brakes began squeaking while backing out of the garage in the morning. This is the only time day this occurs. It has been a constant complaint since. I took it to Suburban Cadillac in Troy, Michigan where I purchased the car. They said it is a characteristic of the car and GM is aware of it. Their only suggestion was to spend $1,800 to replace all four brakes and rotors. This causes anxiety as the noise is the same as if the brakes are worn out. The shop at the dealer checked the pads and they all had 8 to 9 mm left. Also, the mileage on the car is about 22,000 miles.

[XXX] Our 2022 Cadillac XT5 400 shudders when driving. It happens at any speed. The technician thought it was the V6 changing over to run on 4 cylinders. The only thing about this is it shudders under load as well as slight acceleration.. please advise… Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)