CADILLAC Complaints

I have a 2020 cadillac xt4. When I first purchased the car in 2021, it already needed a new battery. Since owning the vehicle, I've had to change the battery two times already with 3 years. When I go to start the car (push start) sometimes the car wouldn't turn over or turn on and my dash board would illuminate stating service stabilitrak. Sometimes it would take like 5-8 tries before the car turned on. When it did turn on, my check engine light came on, I couldn't accelerate beyond 43 miles, my braking system was not working and a lot of features on my car stopped working like the lane assistant didn't work, and neither did my cruise control, or emergency braking. Took it to O'Reilly and bought a new battery. Once I installed the new battery, the check engine light disappeared and the car started driving fine again.

Unable to get display lighting bright enough to adequately read instrumentation when coming out of garage into low atmospheric lighting. Have instrument display lighting rheostat turned up to maximum but sensors don't allow the display to brighten. The vehicle lighting sensor is not blocked. The rheostat should be able to turn the display to full bright, but isn't designed that way. Definitely a safety issue. Cadillac dealership says there is nothing they can do about this situation, but acknowledge it's a widely reported complaint. The manual rheostat should be able to turn the display to full bright by selecting the maximum setting. Unfortunately it's not designed that way.

The contact owns a 2019 Cadillac XT5. The contact stated that while his wife was driving approximately 20 MPH, the brake warning light illuminated. A message "Steering Power Reduced" was displayed before the steering wheel became difficult to turn in either direction. The contact stated that one day prior to the failure, the low power steering fluid warning light was illuminated, and the brake fluid was refilled. The contact stated after picking their children from school, the failure occurred. The contact who is an independent mechanic, was able to replicate the failure. The vehicle was taken to the local Auto Zone where the brake fluid was refilled only days after the brake fluid had been refilled. The vehicle was towed to a local dealer to be diagnosed; however, the failure could not be duplicated. The vehicle remained at the dealer for further investigation. The manufacturer was not made aware of the failure. The failure mileage was approximately 27,300.

The vehicle lost all power while driving; this has occurred four times between August 2024 and November 2024. Without warning, the vehicle loses power, including brakes, steering, lights, warning flashers, doors, etc., all power goes away. This has occurred three times during the day and once at night, creating a hazard for myself and other drivers. The vehicle has been towed to the dealership three times, where it restarts. There are no codes to be found and GM is uncertain of what to do.

While we're driving the vehicle the adaptive cruse control was on. As we approached a vehicle ours started to slow down from 55mph to where it almost braked all the way about 2mph. The vehicle in front of us braked completely and was stopped. As soon as they were stopped, Our vehicle tried to rapidly accelerate into the back of it where we had to intervene and slam on the brakes. If we didn't do this there would have been an accident due to our adaptive cruise control failing. This has happend twice to us. Taken the vehicle to the dealership and they cant replicate the problem so there is nothing to fix. This is something that needs to be Investigated before an accident occurs.

UNKNOWN. The car decelerated on the freeway from 80 mph by automatically going into N. Once we managed to pull over to the shoulder, the car would not turn on again or shift gears. The dealership thinks it's an engine failure and they have multiple escalades in the shop for the same issue.

During dusk/dawn exterior lighting conditions, the informant screen is too dim to use. i.e. can't change drive mode to snow/ice, or locate any other controls.

HAD A CHECK ENGINE LIGHT OCCUR AFTER A DEALER WARRANTY INSTALLED ENGINE. THE DTC CODE WAS "PO496". THIS TURNED OUT TO BE A PARGE PUMP FAILURE. VEHICLE IS 4 YEARS AND 9 MONTHS OLD, MILAGE AT 34285. DEALER SAYING THAT PART IS NOT COVERED ANY LONGER UNDER WARRANTIES OF ANY TYPE. THE REPAIR COST ME $671.89. THIS IS AN EXTREMELY EARLY FAILURE OF AN EMMISIONS CONTROL COMPONENT.

As i was driving on the highway in the left lane at approximately 85mph, without any warning lights from the vehicle, the car completely shut off. I had to cross over three lanes of traffic on a busy highway with the car completely stalled out to get to the breakdown lane. The vehicle was towed to my local Cadillac dealership where I was later informed that the engine had completely seized. The service department at the dealership indicated that this is a known issue with the engine in the model year 21-24 Escalades. He indicated that there are faulty bearings that send metal particles through the engine causing it to seize.

The cameras just stopped working, when I went to put the car in reverse, blank screen comes on.