CADILLAC Complaints

View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2013 CADILLAC ATS
    - Fort Worth, TX

    I was in a minor rear end accident. I was the victim. My driver seat felt like it came off the hinges causing me to hit my face and chest on the steering wheel.

    Source: NHTSA WEB SITE
  • 2014 CADILLAC SRX
    - D Hanis, TX

    The contact owns a 2014 Cadillac SRX. The contact stated while under the rear hatch door and remove items out the rear of the vehicle, the door come down and struck the contact in the back of the head. The contact stated that the door failed to stay in the upright position. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 100,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2023 CADILLAC LYRIQ
    - Norcross, GA

    1) The car locked owners out and disabled any authorization from any of the owners key fob. It is missing features. 2) It is missing the rearview mirror camera. 3) Also, it states there is supposed to be a key entry next to the rear camera on the liftgate door, it is not there, there is just a hole.

    Source: NHTSA WEB SITE
  • 2023 CADILLAC ESCALADE
    - Monticello, WI

    INCIDENT: I was driving on the highway when I heard a strange "whistling noise." Thinking the noise originated from an old van in front of me, I passed it. The noise grew louder; the vehicle slowed very suddenly and, I pulled to the side of the road. The "low oil pressure" light came on just as the engine entirely blew. There were NO OTHER WARNING LAMPS, MESSAGES or OTHER SYMPTOMS. On-Star did not send roadside assistance for six hours and the battery died from extended use of the emergency lights. DANGERS: Experiencing catastrophic engine failure while driving on a highway presents obvious dangers as does sitting roadside for six hours (with a dead battery and no emergency flashers). INSPECTION: The G.M. Dealer (manufacturer representative) inspected the engine and confirmed that it was a catastrophic engine failure, requiring a new engine. The issue was also reported directly to G.M. The engine core, if need of further inspection, is likely either at the dealer, G.M., or a GM remanufacturing facility.

    Source: NHTSA WEB SITE
  • 2004 CADILLAC XLR
    - Clinton Township, MI

    The contact owns a 2004 Cadillac XLR. The contact stated while driving 65-70 MPH in the rain, the contact heard wind coming from the area where the front roof panel was connected to the windshield. The roof panel then detached and separated from the vehicle. The contact pulled into a service station to get out of the rain. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 113,420.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2020 CADILLAC XT4
    - Salado, TX

    RECALL for repair of Back UP Camera because it intermittently stops working. XT4 has been taken in TWICE for this recall January and February of 2023. The camera continues to intermittently stop working. This problem needs to be resolved in order for vehicle to operate safely.

    Source: NHTSA WEB SITE
  • 2004 CADILLAC SRX
    - Waukesha, WI

    2004 Cadillac SRX had emissions recall work completed in 2008. Since that time GM and Cadillac have had numerous recalls in subsequent model years with the same issue. Emissions problems have reoccurred. The problem is actually not being fixed if it keeps reoccurring. This affects the air we breathe. Vehicle has been inspected.

    Source: NHTSA WEB SITE
  • 2024 CADILLAC LYRIQ
    - Islandia, NY

    The contact owns a 2024 Cadillac Lyriq. The contact stated while driving undisclosed speeds, the instrument panel went blank for approximately 3-seconds. While driving in the driveway, the brakes applied aggressively. While approaching a stop light, the collision detection system engaged, and the front driver's side seat was shaking. The contact stated that the brakes then locked up. Additionally, there was water entering the vehicle. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was contacted but no assistance was provided. The failure mileage was approximately 99.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 CADILLAC SRX
    - Dodge city , KS

    My car was parked for 2hrs 30 min. And I came to my car to it being burnt from under the passenger seat. Door panel is damaged and window is shattered and burnt. Roof is burnt.I think it was due to the electrical wiring from under the passenger seat.

    Source: NHTSA WEB SITE
  • 2008 CADILLAC CTS
    - Fresno, CA

    Car went crazy one day while behind the wheel everything malfunctioned then car shut off and won't start again. I could of easily got into an accident had there been any other vehicles around. Kids were scared. Codes come up as U0100,U0140,U0101,C0242,B0081-0F,B0081-71,B1370-01,B1370-06,U0155-00,U0170-00,P0856-00.

    Source: NHTSA WEB SITE