CADILLAC Complaints

The vehicle lights are dangerously dim. Changing the bulbs hasn’t fixed the problem. The headlights as a whole weren’t sealed properly allowing moisture in.

The contact owns a 2019 Cadillac XT5. The contact stated while driving approximately 10 MPH, the Forward Collision-Avoidance System malfunctioned, which resulted in the contact having to manually brake to avoid an accident. The vehicle was not taken to a local dealer. The manufacturer was informed of the failure and referred the contact to the local dealer for assistance. The failure mileage was approximately 35,000.

During normal driving, my service stibilatrak light comes on. While the message is on, the TCS kicks in and it grabs the wheel and stops the car. I've been reared ended once and two barely missed collisions. When the TCS activates, it stops the car completely and the only way to drive the car is to turn it off for a few second and then restart it. That resets the computer and turn the message light off. The TCS or ABS does not come on in the dash, just the stilibatrak message in the message center. Once it's turned off, it does not come on until the next time the TCS activates. I've had several diagnostic tests to check the problem or get a code but there is no code. I've been told that the car is clear of codes. The dealer cannot find a code or the problem. I've spent several hundred dollars on trying to locate the problem. The car, as is, is a death trap. I can't drive it because I don't know when the traction will kick on. I've taken good care of my car, nice bodywork and low milage but it's not safe to drive and no one knows how to fix it, including the dealer. At $200 an hour to try to find the problem is unforeseeable financially on my pension. One option is to junk the car for $200. I can't donate or sale it because it will not pass MD inspection. I can't trade it; I can't afford another car note. I've had this issue for almost a year. This happens every time I drive it, so I had to buy another car which I was not ready to buy. No major damage to report.

Purchased a 2016 Cadillac SRX Luxury Edition used with 60,000 miles. First time driving at night, I noticed headlights on dim were very dim. Barely could see the roadway unless lights were on bright. I done some research on issue and found that it seems to be a common problem with this model from 2010 to 2016 year model. Cadillac has known of the problem, but has not thoroughly done any action to correct the problem.

I was driving north on I-65 traveling about 65mph and the Rear Air Suspension failed and dropped to the point the tires were about 1 inch (2.54 cm) from the finder wells. I lost control of the car, the rear end was bouncing, almost causing me to crash. Not only that, but I had to drive it home with the hazards on, while driving on I-65, people passing me at 70mph. Cadillac knows about this fault and refuses to fix it. They want to charge you $1,000 plus to replace the entire system. My Cadillac was just at the dealership about 8 days prior to this incident for mileage scheduled maintenance, in which the suspension is one of the things they were supposed to have checked out. Someone if they haven't already is going to get killed when this happens. There is no warning.

2012 CADILLAC SRX. CONSUMER IS SEEKING REIMBURSEMENT FOR REPAIRS MADE RELATED TO A NHSTA SAFETY RECALL.

2013 SRX recently purchased 11/2021 all recalls performed after trying to accelerate display goes black dials bottom out I hear engine revving up but no acceleration, could have been rear ended, dealer replaced rear diff clutch control module, LR upper control link, both front lower control arms, now I am experiencing a bump hard shift

The headlights on my 2014 Cadillac SRX are unusable because they are so dim. I am at the point where I don’t drive at night. Although I did try putting new bulbs in that did not fix the problem. There is some defect in the lens, reflector, or housing. Not being able to see the road at night is a huge safety concern and running with my hi-beams on all the time is a safety concern for other motorists. I have done a little research and it would seem this is a very wide spread problem and not specific to my vehicle. I noticed it when I first purchased the vehicle used in 2018 but has continually degraded every since to the point I am at now where I can’t even tell if my headlights are even on.

The contact owns a 2008 Cadillac DTS. The contact stated that while operating the vehicle there was smoke coming from under the hood. Upon inspection, it was discovered that engine oil had leaked onto the hot surface in the engine compartment. The leaking oil also caused damage to the alternator. The cause of the failure was not determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was 115,000.

The headlights incur condensation inside the headlight body, which makes the light from the headlights very dim. At night, this creates a very serious safety concern. 1. Other cars are not able to see you at night. 2. The driver is unable to see the road or other objects at night. There apparently was a lawsuit in 2 states on this safety concern, which they won. Please recall this, before someone else is killed.