CADILLAC Complaints

THE VEHICLE IS DANGEROUS TO DRIVE AT NIGHT DUE TO INCREDIBLY DIM HEADLIGHTS THAT HAVE BECOME PROGRESSIVELY DIMMER OVERTIME. VISIBILITY AT NIGHT IS THE EQUIVALENT OF DRIVING WITH PARKING LIGHTS ON. TRAVELING ON ROADS WITH HIGHER SPEEDS INCREASES THE RISK AS IT'S IMPOSSIBLE NOT TO OVERDRIVE YOUR HEADLIGHTS. IF IT IS RAINING AT NIGHT, VISIBILITY IS REDUCED TO ALMOST ZERO. AFTER MUCH RESEARCH, IT APPEARS TO BE AN ONGOING PROBLEM FOR MANY OWNERS OF THIS MAKE/MODEL/YR. THE ENTIRE HEADLAMP HOUSING NEEDS TO BE RECALLED AS IT IS DEFECTIVE, MAKING THE VEHICLE UNSAFE TO OPERATE.

CADILLAC CUE INFOTAINMENT SYSTEM WORKS MAYBE 25% OF THE TIME. THE OTHER 75% THE SYSTEM IS UNRESPONSIVE AND GLITCHY. I CAN NOT ACCESS SOME OF THE MOST IMPORTANT FEATURES. THESE SAME FEATURES ARE THE REASON FOR THE INITIAL PURCHASE. BUT BEING THAT I CAN'T USE THEM WHEN I NEED THEM, I AM NOW REGRETTING THE PURCHASE. THIS IS TOO NICE OF A CAR FOR THE BASIC CONTROLS NOT TO BE WORKING MAJORITY OF THE TIME.

SPEEDOMETER QUIT WORKING ON THE INSTRUMENT CLUSTER. ONLY AROUND 55,000 MILES ON VEHICLE. YOU CAN DRIVE IT AWHILE AND THEN IT QUITS WORKING. LET IT SIT FOR A FEW MINUTES AND IT WILL WORK AGAIN FOR A LITTLE WHILE AND QUIT AGAIN. NO OTHER GAUGES ARE AFFECTED YET. LAMP ASSEMBLY IS FADING FROM THE INSIDE OF THE LIGHT HOUSING.

TL* THE CONTACT OWNS A 2021 CADILLAC ESCALADE. THE CONTACT STATED WHILE DRIVING 40 MPH, THE DASHBOARD INDICATOR BEGAN TO FLICKER AND THEN WENT BLANK. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER BAKER MOTOR COMPANY OF CHARLESTON (1513 SAVANNAH HWY SUITE A, CHARLESTON, SC 29407, (843) 628-0202) WHERE THE MECHANIC WAS UNABLE TO DIAGNOSE THE CAUSE FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 20.

GRADUAL DIMMING OF HEADLIGHT LOW BEAMS OVER TIME, MAKING THEM COMPLETELY USELESS & UNSAFE AT NIGHT. MUST DRIVE USING HIGH BEAMS AT ALL TIMES. SAFETY HAZARD. (SAME ISSUE AS GM 2010-15 MODEL LITIGATION). REQUIRED TO REPLACE HEADLIGHT ASSEMBLY $2200. CONTACTED GM, WHO CONFIRMED THERE IS NOT YET A RECALL OR LAWSUIT TO REIMBURSE FOR 2016 OR LATER MODEL REPAIRS FOR THE SAME KNOWN HEADLIGHT FAILURE AS EARLIER MODELS.

LIGHTING ASSEMBLY ON THIS VEHICLE CAUSES VERY DIM LIGHTING THAT IS UNSAFE TO DRIVE AT NIGHT. I HAVE TO LIMIT MY DRIVING TO DAYLIGHT HOURS ONLY AS A FULL-TIME UBER DRIVER WHICH PLACES RESTRICTIONS ON MY EARNINGS. I ALSO AM UNABLE TO LIST THIS VEHICLE ON TURO FOR RENTAL BECAUSE IT WOULD BE UNSAFE FOR RENTAL DRIVERS. THEIR IS A COMMON PROBLEM WITH THE LIGHT ASSEMBLY CAUSING THE DIM LIGHTING IN THESE VEHICLES.

THERE HAVE BEEN MANY, MANY COMPLAINTS ABOUT THE 2014 CADILLAC CTS 3RD GEN REAR DIFFERENTIAL GOING OUT AT WAY TO SOON. BEFORE THE 80K MILE MARK IN ALOT OF THESE CARS. AS EXPENSIVE AND RARE AS THIS PART IS, IT SHOULD NOT BE FAILING OR LEAKING SO SOON, AS IT IS THE MAIN PART THAT MOVES THE WHEELS IN A RWD CAR. I DID NOT BELIEVE IT AT FIRST BUT AFTER MY PURCHASE THE REAR DIFFERENTIAL WENT BAD AT ONLY 75K MILES. I REPLACED IT, WITH A USED REAR DIFF THAT HAD ONLY 50K MILES, 10K MILES LATER, IT STARTS LEAKING AND GOING BAD AGAIN. EVEN USED ONES ARE A WHOPPING $1K AND UP. THIS PART SHOULD DEFINITELY BE INVESTIGATED AT ALL DEALERSHIPS NATIONWIDE, I ASSURE YOU THAT THERE IS AN UNREASONABLE AMOUNT OF RECORDS OF THIS PART GOING BAD TO SOON.

TL* THE CONTACT OWNS A 2015 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT, THE HEADLIGHTS FAILED TO OPERATE CORRECTLY AND WERE TOO DIM TO SEE THE ROADWAY. THE VEHICLE WAS TAKEN TO WALDORF CADILLAC (2298 CRAIN HWY, WALDORF, MD 20601, (301) 645-7000) WHERE IT WAS DIAGNOSED THAT THE HEADLIGHTS BULB CONNECTORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.

"SERVICE AIR BAG" LIGHT CAME ON IN 2021 AFTER PSS MAT BEING REPLACED IN 2011 RECALL #10355 RENDERING THE ENTIRE AIR BAG SYSTEM ( BOTH DRIVER AND PASSENGER) INACTIVE. VEHICLE CURRENTLY IN DEALERSHIP FOR REPAIR FOR THE SECOND TIME FOR THE SAME ISSUE. DEALERSHIP REPORTED BOTH AIRBAGS INOPERABLE WHILE "SERVICE AIR BAG" LIGHT IS ON CREATING A SAFETY ISSUE IF VEHICLE IS DRIVEN UNTIL REPAIRED.

MY CAR WAS PARKED IN MY GARAGE WHEN THE HORN SOUNDED EXTREMELY LOUD AND WOULD NOT STOP I COULD NOT STOP IT SO I TOOK IT TO SHOP. THE DEALER SAYS THAT AIRBAG SHORTED OUT AND SHORTED OUT THE HORN. THEY WANT TO REPLACE AIRBAG AND HORN AT A COST OF $1109 WAS THIS AIRBAG RECALLED?