CADILLAC Complaints

TL* THE CONTACT OWNS A 2013 CADILLAC ATS. THE CONTACT STATED WHILE DRIVING 25 MPH, THE VEHICLE LOSS ELECTRICAL POWER CAUSING THE INTERIOR LIGHTING AND POWER STEERING TO BECOME INOPERABLE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER HONOLULU BUICK GMC CADILLAC (2945 N NIMITZ HWY, HONOLULU, HI 96819, (808) 800-4338) AND DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS OUT OF WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 103,500. *BF

POWER STEER SYSTEM IS DEFECTIVE. I ACTUALLY LOOKED UP SEVERAL RECALLS ON ALLDATA.COM AND THEY'RE ARE NUMEROUS OF RECALL. THESE RECALLS ARE SPECIFICALLY REFERRING TO THE POWER STEERING SYSTEM. THE RECALLS ARE ACTUALLY SAFETY RECALLS. I CAN'T SEEM TO GET THE RECALLS SERVICED BY ANY LOCAL DEALERS. THIS IS A SAFETY HAZARD TO THE GENERAL PUBLIC.

TL* THE CONTACT OWNS A 2012 CADILLAC SRX. THE CONTACT STATED WHILE DRIVING 25 MPH, WHEN DEPRESSING ON THE BRAKE PEDAL BUT THE VEHICLE BEGAN TO ACCELERATE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED HE REAR ENDED ANOTHER VEHICLE. AIRBAGS DID NOT DEPLOY. THE CONTACT SUSTAINED A FRACTURED RIGHT FOOT, BACK AND NECK INJURIES AND FRONT PASSENGER SUSTAINED NECK, BACK AND BOTH KNEES INJURED. THE CONTACT DID SEEK MEDICAL ATTENTION THE FOLLOWING DAY. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO TOW LOT. THE CONTACT STATED HE CALLED USED DEALER AND WERE MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 133,000.

ALL CAMERAS STOPPED WORKING. WHEN CAR IS PUT INTO REVERSE THE SCREEN GOES BLACK WITH A RED TRIANGLE (WARNING) AND A RED CAMERA WITH A CIRCLE AND SLASH THROUGH IT (NO CAMERA). SERVICE DEPARTMENT INDICATED THAT THERE IS A SERVICE BULLETIN (PIC6420A), BUT PARTS ARE NOT YET AVAILABLE. THEY SAID THERE WERE SEVERAL INTERMEDIATE "FIXES" THAT DIDN'T WORK AND NOW GM IS SUPPOSED TO BE RELEASING NEW COAXIAL CABLES TO FINALLY FIX THE ISSUE. SO IN THE MEANTIME NO CAMERAS....

TL* THE CONTACT OWNS A 2014 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS FAILED TO PRODUCE ADEQUATE LIGHTING. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO DELAWARE CADILLAC (1606 PENNSYLVANIA AVE, WILMINGTON, DE 19806; (302) 656-3100) WHERE THE MECHANIC DIAGNOSED THAT THE HEADLIGHT ASSEMBLIES NEEDED TO BE REPLACED. THE VEHCILE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 93,000.

LOW BEAMS DO NOT ILLUMINATE ROAD, ESPECIALLY BAD IN RAIN AND ON OPEN ROAD OUTSIDE OF CITY.

THIS VEHICLE HAS BEEN LEAKING WATER AND NOBODY KNOWS WHERE THE LEAK IS COMING FROM. WHENEVER IT RAINS, THERE IS A POOL OF WATER ON BOTH THE DRIVER'S FLOOR MAT AND THE PASSENGER'S FLOOR MAT ON THE DRIVER'S SIDE. YOU CAN ALSO WITNESS WATER COMING DOWN FROM THE REARVIEW MIRROR. ALSO, THE DRIVER'S SEAT HAS SUNK IN AND IS NO LONGER OPERATIONAL. I HAVE CALLED CADILLAC MOTOR COMPANY REGARDING THESE DEFECTS AND ALL THAT I WAS TOLD IS THAT THE VEHICLE IS OUT OF WARRANTY. I TRIED TO EXPLAIN TO THEM THAT THIS PROBLEM IS A COMMON OCCURRENCE WITH CADILLAC VEHICLES BECAUSE I EXPERIENCED THE SAME ISSUE WITH MY CADILLAC ELDORADO. THE PROBLEM WITH MY CADILLAC ELDORADO WAS SO BAD THAT I HAD TO GET RID OF IT. I BOUGHT THE 2008 CADILLAC CTS AND AFTER MANY YEARS, I STARTED HAVING THE SAME PROBLEM. THE WATER LEAKING ISSUE AND MALFUNCTION OF THE DRIVER'S SEAT CAN POSE A DEADLY RISK TO THE DRIVER. IF THE ISSUE THAT I AM HAVING NOW IS THE SAME ISSUE THAT I HAD WITH MY ELDORADO, THEN, THERE IS A PROBLEM WITH THE DESIGN OF THESE VEHICLES. CADILLAC MUST BE ASKED TO LOOK INTO THESE ISSUES AND HAVE THEM CORRECTED BEFORE IT IS TOO LATE FOR THE UNFORTUNATE DRIVERS LIKE ME.

WHEN DRIVING AT NIGHT, I CAN'T SEE UNLESS I USE MY HIGH BEAMS, ON LOW BEAMS I CANNOT SEE THE ROADWAY. I HAVE CONTACTED THE DEALERSHIP AND THEY SAY THEY ARE AWARE OF THE PROBLEM, BUT THERE IS NO RECALL. SO I WOULD HAVE TO PAY FOR THIS ISSUE REPAIR AND HOPE THAT GENERAL MOTORS WOULD HAVE TO REIMBURSE ME FOR THE REPAIR, I CAN'T IMAGINE A MORE IMPORTANT SAFETY ISSUE THAN NOT BEING ABLE TO SEE AT NIGHT ON THE HIGHWAY.

I AM UNABLE TO DRIVE MY CAR AT NIGHT BECAUSE THE HEADLIGHTS ARE TOO DIM. WE RECENTLY REPLACED THE LIGHTBULBS, BUT THIS DID NOT HELP.

IN THE PAST MONTHS, WE HAVE NOTICED THAT IT SEEMED OUR HEADLIGHTS DID NOT SEEM LIKE THEY WERE ON WHEN DRIVING AT NIGHT. WE HAVE GOTTEN OUT OF OUR CAR NUMEROUS TIMES TO CHECK AND MAKE SURE THAT THE LIGHTS ARE ACTUALLY ON. MOST RECENTLY WHEN DRIVING ON A TWO LANE ROAD, THE HEADLIGHTS SEEMED TO FLASH AND THEN MAKE A NUMBER OF FLASHING ON AND OFF MOVEMENTS. BEING THAT THIS WAS A ROAD WITH NO OTHER LIGHTING AND OUR BRIGHT LIGHTS DID NOT COME ON, IT WAS VERY DANGEROUS. I COULD NOT SEE AHEAD OF ME AND IT WAS RAINING. THERE WERE CARS BEHIND ME AND I COULDN'T SEE THE ROAD AHEAD OF ME. MY HUSBAND TALKED TO A MECHANIC AND HE SAID THAT THERE HAS BEEN OTHER CADILLAC OWNERS WITH HEADLIGHT ISSUES. THIS NEEDS TO BE ADDRESSED AS IT COULD CAUSE A SERIOUS ACCIDENT.