CADILLAC Complaints

TL* THE CONTACT OWNS 2006 CADILLAC STS. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING CAUSING ANOTHER VEHICLE TO CRASH INTO THE CONTACT'S VEHICLE. THE VEHICLE ROLLED OVER SEVERAL TIMES EJECTING BOTH THE CONTACT AND FRONT PASSENGER FROM THE VEHICLE. THE DRIVER AND FRONT PASSENGER SUSTAINED NECK, BACK AND BRAIN INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

TL* THE CONTACT OWNS A 2003 CADILLAC ESCALADE. THE CONTACT STATED THAT THE INSTRUMENT PANEL MALFUNCTIONED FAILING TO DISPLAY ANY READINGS. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE INSTRUMENT PANEL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 104,000.

TL* THE CONTACT OWNS A 2005 CADILLAC CTS. THE CONTACT STATED THAT THE VEHICLE JERKED BACKWARD AND WOULD NOT ACCELERATE. THE CONTACT SHUT OFF THE VEHICLE AND ONCE RESTARTED, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO A REPAIR SHOP WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. ADDITIONALLY, THE CONTACT STATED THAT THE KEY WOULD BECOME STUCK IN THE IGNITION SWITCH OR WOULD BE DIFFICULT TO REMOVE. THE POWER WINDOWS ALSO FAILED AND WOULD OPEN AND CLOSE INDEPENDENTLY, AS WELL AS THE RADIO BECOMING INOPERABLE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER, WHO DIAGNOSED THAT THE TRANSMISSION AND THE IGNITION SWITCH NEEDED TO BE REPLACED. THE IGNITION SWITCH WAS REPLACED BUT NOT THE TRANSMISSION. THE CONTACT LATER DISCOVERED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V394000 (ELECTRICAL SYSTEM) THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 119,000.

TL* THE CONTACT OWNS A 2010 CADILLAC CTS. THE CONTACT STATED THAT THE TIRE PRESSURE MONITORING SYSTEM SENSOR LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DETERMINED THAT THE AIR PRESSURE IN THE TIRES WAS NORMAL. THE TIRE PRESSURE MONITORING SYSTEM WAS RESET BUT THE FAILURE CONTINUED TO OCCUR. ALSO, THE CONTACT INDICATED THAT WHILE ATTEMPTING TO START THE ENGINE THE ODOR OF FUEL WAS PRESENT INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DETERMINED THAT THE EXHAUST NEEDED TO BE CLEANED. THE EXHAUST WAS CLEANED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 70,000.

TL* THE CONTACT OWNS A 2003 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 25 MPH, THE AIR BAGS DEPLOYED INDEPENDENTLY WITHOUT THE VEHICLE BEING INVOLVED IN A CRASH. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 04/07/15*LJ UPDATED 6/25/2013*JS

TL* THE CONTACT OWNS A 2003 CADILLAC CTS. WHILE DRIVING 30 MPH, THE VEHICLE JERKED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. UPDATED 2/24/15*CN UPDATED 9/15/2017*CN

CHROME LINING OF WHEELS HAS BEEN PEELING FOR YEARS. WHEN FIRST APPEARED FACTORY REP FROM CADILLAC/GM INSPECTED CAR AND STATED ONLY COSMETIC (CAR WAS STILL UNDER WARRANTY). MY CONCERN WAS THAT IT WOULD EVENTUALLY GO INTO THE INTERFACE OF THE TIRE AND WHEEL. I HAVE COMPLAINED TO GM SEVERAL OCCASIONS. IT HAS. BEEN BROUGHT BACK TO DEALER NUMEROUS TIMES WHERE IT HAS BEEN ACKNOWLEDGED TO BE A PROBLEM AND THAT THEY HAD A FIX. THIS FIX WAS PERFORMED NUMEROUS TIMES AT DEALER AND OTHER TIRE DEALERS, MR TIRE AND GOODYEAR. ALL OF THE TIRE DEALERS HAVE KNOWLEDGE OF THE ISSUE RIGHT AWAY. THE ISSUE IN ALSO NOTED MANY TIMES ON THE INTERNET. WE CAN CHECK PRESSURE AND LOAD TIRES TO SPECS GO ON A RIDE ON HIGHWAY AND FEEL SOME LOSS OF STEERING AFTER A HUNDRED MILES. THEN NEED TO ADD PRESSURE. THIS IS A CHRONIC ISSUE WITH ACUTE INSTANCES THAT HAS POTENTIAL OF CREATING AN AUTOMOBILE ACCIDENT ESPECIALLY AT HIGHWAY SPEEDS. DEALER WANTS $1000.00 PER WHEEL TO REPLACE PLUS LABOR. GM NOT INTERESTED IN ANY FINANCIAL HELP OR ACKNOWLEDGEMENT, CASE # 71-1423629281 (JANUARY 13, 2015). THEY STATED THAT THEY "HAVE TO FOLLOW COMPANY GUIDELINES", THAT THE "ISSUE IS TRICKY BECAUSE I HAVE CALLED NUMEROUS TIMES IN THE PAST BUT THERE IS NO RECALL", "THE YEAR OF MY VEHICLE PRECLUDES ANY FIX", "OUR GUIDELINES ONLY COVER UP TO 8 YEARS" ...... PLEASE HELP. THIS IS A KNOWN ISSUE WITH A FIX THAT DOES NOT LAST (AND I HAVE TO PAY FOR), AND HAS THE POTENTIAL TO CAUSE LOSS OF STEERING AND AN EVENTUAL ACCIDENT. *TR

TL* THE CONTACT OWNS A 2011 CADILLAC CTS. THE CONTACT STATED THAT WATER WAS LEAKING INTO THE VEHICLE THROUGH THE REAR WINDOW. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. THE VIN WAS NOT AVAILABLE.

I WAS ENTERING THE FREEWAY DURING RUSH HOUR TRAFFIC, AND NEEDED TO CROSS 4 LANES OF TRAFFIC. I GOT TO THE SECOND LANE AND STARTED TO MOVE INTO THE THIRD LANE. WHEN I PRESSED ON THE ACCELERATOR, IT WAS AS IF I SLAMMED ON THE BRAKES. THE CAR HAD NO POWER AND WOULD NOT ACCELERATE FOR A FEW SECONDS. THE CAR BEHIND ME NEARLY REAR-ENDED ME BECAUSE THERE WAS NO WARNING, NO BRAKE LIGHTS, SINCE I WAS PRESSING ON THE ACCELERATOR, YET THE CAR BEHAVED AS IF I HAD HIT THE BRAKES. THIS IS THE 3RD NEAR MISS DUE TO THIS HAPPENING. I HAVE EXPERIENCED THIS OCCASIONALLY FOR THE PAST YEAR AND A HALF, BUT IT IS HAPPENING MORE FREQUENTLY NOW AND I FEAR AN ACCIDENT IS INEVITABLE. I HAVE TAKEN IT TO THE DEALER BUT, SINCE I COULDN'T MAKE IT HAPPEN ON DEMAND, THEY TOOK NO ACTION. THEY SAID THERE WERE NO DIAGNOSTIC CODES APPEARING. IN THAT CASE, I DON'T SEE WHAT DIFFERENCE IT MAKES IF I CAN REPRODUCE IT FOR A TECH OR NOT. IF THERE ARE NO CODES APPEARING THEN MY THOROUGH DESCRIPTION OF THE PROBLEM SHOULD BE SUFFICIENT BECAUSE THE TECH IS NOT GOING TO GET ANY FURTHER INFORMATION OTHER THAN EXPERIENCING THE LOSS OF ACCELERATION PROBLEM. THERE ARE OTHERS REPORTING THIS BEHAVIOR ON CADILLACFORUMS.COM, AND THERE WAS EVEN A RECALL FOR THE 2013 SRX FOR THIS BEHAVIOR. I FEAR FOR MY SAFETY SINCE I NEVER KNOW WHEN THIS IS GOING TO HAPPEN AS I TRY TO ACCELERATE, ESPECIALLY WHEN ENTERING ANOTHER LANE. SOMETIMES THE CAR BUCKS AND JERKS BACK AND FORTH A FEW TIMES, OTHER TIMES IT JUST ACTS LIKE I HIT THE BRAKES AND SLOWS DOWN, BUT EVENTUALLY IT ACCELERATES AND RETURNS TO NORMAL BEHAVIOR. VERY DISCONCERTING. *TR

TL* THE CONTACT OWNS A 2012 CADILLAC ESCALADE. WHILE DRIVING VARIOUS SPEEDS, THE INTERIOR AND EXTERIOR LIGHTING FLICKERED AND THE VEHICLE STALLED. IN ADDITION, THE CONTACT MENTIONED THAT THE VEHICLE WOULD INDEPENDENTLY RESTART. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.