CADILLAC Complaints

View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 CADILLAC SRX
    - DOTHAN, AL

    WHEN ACTIVATING THE RESUME SWITCH TO A SET SPEED OF 65MPH, THE SWITCH STICKS IN THE RESUME/ACCELERATION POSITION, RESULTING IN THE VEHICLE ACCELERATING PAST THE SET SPEED, TOO SPEEDS GREATER 85 MPH, PRIOR TO DISENGAGING THE CRUISE CONTROL. THIS HAS OCCURRED THREE DIFFERENT TIMES OVER THE PAST FIVE OR SIX YEARS. THE CONDITION WAS INTENTIONALLY INDUCED ON ONE OCCASION. *TR

    Source: NHTSA WEB SITE
  • 2000 CADILLAC DEVILLE
    - BAYSHORE, NY

    I WAS PREPARING TO MAKE A 270 DEGREE LEFT TURN AND I WAS ATTEMPTING TO TURN THE WHEEL AND THE STEERING WHEEL KEPT SPINNING WHILE THE CAR STAYED IN A FORWARD MOTION. I ATTEMPTED TO PRESS ON THE BRAKES AND THEY HAD BARELY ANY BRAKE PRESSURE WHICH RESULTED ME TO COLLIDE WITH A PARKED CAR THAT WAS IN THE FIRST PARKING SPOT IN THE LOT I WAS ATTEMPTING TO PULL INTO. THE OPERATOR IN THE PARKED VEHICLE I HIT WAS TAKEN TO THE HOSPITAL AFTER SUSTAINING INJURES DUE TO THE IMPACT OF THE CRASH. *TR

    Source: NHTSA WEB SITE
  • 2008 CADILLAC CTS
    - KILLEEN, TX

    ATTEMPTED TO START THE CAR WHILE IT WAS PARKED IN THE GARAGE, BUT IT WOULD NOT CRANK AND THE DASHBOARD DISPLAY INDICATED A PROBLEM WITH THE STABILIZER. ALSO, THE SEATS COULD NOT BE MOVED, COULD NOT PLACE THE TRANSMISSION IN NEUTRAL, THE DOOR WOULD AUTOMATICALLY LOCK, AND THE LIGHTS WOULD FLICKER OFF AND ON. I ATTEMPTED TO USE BRAND NEW BOOSTER CABLES (POSITIVE TO POSITIVE/NEGATIVE TO NEGATIVE) AT THE REMOTE TERMINALS BUT STOPPED TRYING TO CONNECT FROM THE CHARGED BATTERY DUE TO SPARKING AS THOUGH I WAS REVERSING MY POLAR CONNECTIONS; AT ONE POINT, I SAW A FLICKER OF FLAMES AND I NEVER STARTED THE BOOSTER VEHICLE (12 VOLT). I HAD A WRECKER ATTENDANT TO TRY MY BOOSTER CABLES AND HE ATTEMPTED TO CHARGE WITH THE CONNECTION DIRECTLY TO THE BATTERY AND WITH THE BOOSTER CAR STARTED WHICH CREATED SMOKE AND OVER HEATED CABLES. AT THE DEALERSHIP, WHERE THE CAR WAS TAKEN, I WAS TOLD THE POSITIVE CABLE WAS USELESS AND THE BATTERY HAD A DEAD CELL. THIS WAS VERY COSTLY. I RETRIEVED MY CAR AFTER ABOUT 11 DAYS AND PARKED IT DIRECTLY IN THE GARAGE. THE NEXT DAY, I ATTEMPTED TO START THE CAR AND THE SAME ISSUE SURFACED. HAD IT MOVED BY WRECKER AGAIN, AND I AM BEING TOLD THAT THEY JUMPED THE BATTERY AND STARTED THE CAR, BUT HAD NOT DETERMINE THE DRAIN ON THE BATTERY. *TR

    Source: NHTSA WEB SITE
  • 2014 CADILLAC ATS
    - CATHEDRAL CITY , CA

    MY NEW CADILLAC WITH ONLY 6700 MILES ON IT HAD TO HAVE A BRAND NEW ENGINE PUT IT BECAUSE OF BAD PISTONS. THIS IS A VERY COMMON THING FOR CADILLAC ATS MODELS. IF YOU GO ON THE CADILLAC FORUMS WEBSITE, YOU WILL SEE MANY OTHER CADILLAC OWNERS HAVING THE SAME PROBLEM.

    Source: NHTSA WEB SITE
  • 1999 CADILLAC DEVILLE
    - JARRETTSVILLE , MD

    TL* THE CONTACT OWNS A 1999 CADILLAC DEVILLE. AFTER STARTING THE VEHICLE, THE ENGINE MISFIRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 111,000. UPDATED 3/12/15*CN UPDATED 9/13/2017*CN

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2005 CADILLAC SRX
    - LENOX, IA

    DRIVER DOOR LATCH STAYS IN THE OPEN POSITION, PREVENTING THE DOOR FROM LATCHING CLOSED. AFTER SITTING FOR A WHILE, OVER NIGHT OR A FEW DAYS, DOOR WILL LATCH CLOSED AGAIN. THIS IS A INTERMENT PROBLEM. CONCERNED WILL OCCUR WHILE DRIVING AS IT APPEARS TO BE EFFECTED BY THE ELECTRIC LOCK SYSTEM. CHECKED ON WEB SEVERAL OTHERS HAVE HAD THIS PROBLEM ALSO.

    Source: NHTSA WEB SITE
  • 2007 CADILLAC CTS
    - WILTON, CT

    FRONT BRAKE LINE BROKE AT JUNCTION BETWEEN RUBBER PORTION OF THE LINE AND THE METAL PORTION OF THE LINE, AT A FITTING THAT WAS COVERED BY A RUBBER BOOT THAT ALLOWED WATER TO REMAIN TRAPPED, CORRODING THE FITTING. THIS OCCURRED SHORTLY AFTER STARTING UP, WHILE TRAVELLING AT 25MPH TOWARDS A RED LIGHT WITH A STOPPED CAR. THE BRAKE PEDAL FELL TO THE FLOOR RAPIDLY, AND A FURTHER PUMP OF THE BRAKE DID NOTHING TO APPRECIABLY STOP THE CAR. THERE IS A RECALL FOR THIS VERY ISSUE THAT COVERS THIS MAKE/MODEL (2007 CTS-V), BUT GM STATES THAT MY CAR WAS NOT AFFECTED. FURTHERMORE, CAR WAS AT THE DEALERSHIP THREE MONTHS PRIOR FOR BRAKE WORK.

    Source: NHTSA WEB SITE
  • 2004 CADILLAC CTS
    - CHESTERFIELD, MO

    2004 CADILLAC CTS. CONSUMER STATES RECALL WAS ISSUED FOR CAR AND HAVE YET TO GET TO GET FIXED DUE TO NO PARTS. *TA THE CONSUMER STATED THE PARTS FINALLY ARRIVED AND THE RECALL WAS COMPLETED. RECALL # 14V394000.*JB

    Source: CONSUMER LETTER
  • 2013 CADILLAC CTS
    - BRATTLEBORO, VT

    I HAD JUST FILED A COMPLAINT ON MY CTS AND THOUGHT I SHOULD ADD THAT IT ALMOST STALLED OUT ON A STEEPHILL WITH A MAJOR INTERSECTION, QUIT AFTER I STARTED IT IN MY DRIVE ON A LEVEL GROUND. NO STALLING SOUND TO GIVE WARNING. I AM SURE THERE IS MORE, BUT THESE ARE THE EASY ONES. AGAIN, CADILLAC CUSTOMER SERVICE SAID IT THE STOPPING IN TRAFFIC ONLY HAPPENED ONCE, SO NOT SO BAD! *TR

    Source: NHTSA WEB SITE
  • 2013 CADILLAC CTS
    - BRATTLEBORO, VT

    MY 2013 CTS HAS HAD A NUMBER OF PRIOR ISSUES BUT AT THIS TIME, I STARTED THE CAR, GOT INTO TRAFFIC AND THE VEHICLE JUST STOPPED RUNNING. IT EVERYTHING QUIT. I HAD NO POWER TO STEERING, BRAKES, LIGHTS. I COASTED PARTWAY INTO A PARKING SPACE I=ON THE SIDE OF THE ROAD BUT DID NOT HAVE ENOUGH MOMENTUM TO FULLY PULL INTO THE SPACE AS I WAS HEADED UP A SLIGHT INCLINE. I WAS STUCK WITH MY REAR END IN TRAFFIC AND NO ABILITY TO MOVE. I TURNED OFF THE CAR AND RESTARTED AND IT STARTED UP. THIS IS NOT THE FIRST ISSUE AS ABOUT HALF DOZEN TIMES THE CAR HAS REFUSED TO ENGAGE WHEN I HAVE TURNED THE KEY. NOTHING HAPPENS. NO BATTERY SOUND, NOTHING. I HAVE CALLED ONSTAR SEVERAL TIMES TO GET CONFIRMATION OF ISSUES AND THEY HAVE NOT BEEN ABLE TO DETECT AN ISSUE. I FEEL MY LIFE IS AT RISK AS WELL AS OTHERS OF THE PUBLIC AND CADILLAC CUSTOMER SERVICE HAS JUST TOLD ME SINCE THERE IS NO PROOF THIS HAPPENS AND THEY CANNOT RECONSTRUCT IT HAPPENING THEY CANNOT BUY BACK THE CAR. ALREADY THE MOTOR FAN HAD TO BE REPLACED, IT HAS ROLLED BACK 4-5 FEET WHILE IN DRIVE IT HAS REFUSED TO MOVE WHEN IN DRIVE, I PUT IT BACK IN NEUTRAL, BACK TO DRIVE AND THE TRANSMISSION GAVE A HUGE CLUNK AND IT DROVE FORWARD. THE VEHICLE LOCKED ME IN. I COULD NOT PULL UP THE LOCKS, COULD NOT OPEN WITH THE CLICKER, WOULD NOT OPEN WITH THE WINDOW DOWN AND PULLING ON THE EXTERIOR HANDLE. I HAD TO CLIMB OUT THE PASSENGER SIDE DOOR. THE CAR WAS GIVING OFF A RAW GAS SMELL WHEN IDLING IN THE AM. THIS MAY HAVE BEEN FIXED AS IT HAS NOT DONE IT LATELY. THEY MUST THINK I HAVE NOTHING BETTER TO DO THAN MAKE UP COMPLAINTS ABOUT THEIR PRODUCT. *TR

    Source: NHTSA WEB SITE