CADILLAC Complaints
View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2013 CADILLAC ATS- LEBANON, MO
MY WIFE WAS DRIVING TO HER PARENTS HOUSE GOING UP A INCLINE AND THE VEHICLE COULDN'T PULL THE HILL SLOWED DOWN TO APPROX. 20MPH BUMPED AND SHOOK AS IT WENT UP THE HILL. WHEN SHE GOT OUT OF THE CAR AT HER PARENTS HOUSE YOU COULD SMELL SOMETHING LIKE BURNT TRANSMISSION OR SOMETHING. THIS HAS HAPPENED ON TWO OTHER OCCASIONS AND THE 1ST INSTANCE CADILLAC DEALER SAID THE COMPUTER TO THE TRANSMISSION DUMPED ITS PROGRAM AND THEY WENT IN AND REPROGRAMMED THE TRANSMISSION BUT IT STILL DOES THE SAME THING. I WILL BE TAKING IT BACK IN AFTER CHRISTMAS. HYDROPLANING IS ALSO A HUGE PROBLEM WITH THIS CAR. THIS CAR ALSO DOESN'T LIKE TO STAY IN A LANE AT HIGHWAY SPEEDS. I FEEL THIS CAR ISN'T SAFE TO DRIVE AND WILL BE LOOKING FOR AN ATTORNEY TO DEEM IT AS A LEMON. *TR
Source: NHTSA WEB SITE -
2002 CADILLAC DEVILLE- HARRINGTON, DE
TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE REVERSING AT APPROXIMATELY 3 MPH, THE STEERING WHEEL SEIZED AS THE BRAKES FAILED TO RESPOND WITHOUT WARNING. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 9,045.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2000 CADILLAC SEVILLE- CHICAGO, IL
ON 05/2014 I CAME TO A STOP SIGN THEN I MOVE ON TO GET ACROSS THE STREET WHEN MY CADILLAC SHUT DOWN ALL ELECTRICAL CONTROLS THE ENGINE CAME TO A COMPLETE STOP AS MY CAR LAYS DEAD IN THE MIDDLE OF THE STREET A VEHICLE GOING WEST HIT MY RIGHT FRONT END SO HARD IT TWISTED HOOD, FRONT DOORS, FENDERS AND ENGINE PARTS FIFTEEN MINUTES BEFORE I DROPPED MY DAUGHTER AT SCHOOL SHE COULD HAVE DIE IN THIS INCIDENT DUE TO FAILURE OF AIRBAGS THEY NEVER DEPLOYED THREE MONTHS LATER I RECEIVE A RECALL # 14299 I CALL SEVERAL PEOPLE INCLUDING [XXX] CEO, THEY ALL LIE TO ME BY TELLING ME THAT THERE IS NOTHING WRONG WITH MY CADILLAC WHEN THEY HAVEN'T DONE ANYTHING TO THE CAR I ALSO OWN A COBALT 2007 RECALLED ON 04/2014 I AM STILL WAITING FOR BOTH CARS TO BE FIXED LIKE THE LAW REQUIRES AS FOR MY 2000 CADILLAC SEVILLE SITS IN MY GARAGE WITH $10,000.00 WORTH OF REPAIR COST GENERAL MOTORS REFUSE A HALF OF DOZEN TIMES TO TAKE RESPONSIBILITY FOR THE FAILURE OF THE CADILLAC ELECTRONIC SYSTEMS, AIRBAGS, BRAKES, POWER STEERING AND ALL THE ITEMS THAT COULD HAVE END AS A FATALITY TO A MEMBER OF MY FAMILY INCLUDING MYSELF. 12/24/2014. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Source: NHTSA WEB SITE -
2014 CADILLAC CTS- CORAL SPRINGS, FL
MY WIFE WAS DRIVING AND MADE A RIGHT HAND TURN INTO A PARKING LOT. THE CAR BY ITSELF AUTOMATICALLY SHUT OFF AND THE GEAR SHIFT WENT BY ITSELF FROM DRIVE POSITION INTO PARK. THE CAR DID RESTART. THE DEALER CANNOT FIND ANYTHING WRONG WITH THE CAR. *TR
Source: NHTSA WEB SITE -
2013 CADILLAC XTS- CHESAPEAKE, VA
MY WIFE AND I PURCHASED A NEW 2013 CADILLAC XTS A YEAR AGO AND HAVE HAD ISSUES WITH THE VOGUE TIRES AND RIMS THAT CAME WITH THE CAR. THE TIRES ARE VOGUE M&S 245/40R20 99VXL AND WE BELIEVE THEY ARE A MAJOR SAFETY PROBLEM. A FEW MONTHS AGO THE FRONT TIRES HAD A MAJOR VIBRATION ISSUE SO I TOOK THE CAR IN FOR SERVICE AND HAD IT CHECKED OUT. THE DEALER STATED THAT I HAD A BAD TIRE AND THAT I WOULD NEED TO BUY ANOTHER ONE WHICH I PAID $100.00 FOR. THE RIMS STARTED TO PEEL AND THE DEALER STATED THAT THE RIMS ARE NOT UNDER A WARRANTY. AFTER THAT, A FEW DAYS AGO THE CAR STARTED TO VIBRATE AGAIN IN THE FRONT SO I TOOK THE CARE IN FOR SERVICE. THE DEALER HAD A TECHNICIAN AND I TO PERFORM A ROAD TEST AND THE CAR COMMENCE TO VIBRATE IN THE FRONT AT A HIGHWAY SPEED OF 65MPH AS VERIFIED BY THE TECH. AFTER A FEW HOURS THE DEALER STATED THAT DUE TO THE LOW PROFILE OF THE TIE THIS ISSUE WILL CONTINUE TO HAPPEN. THE TECH SHOWED ME THAT NOW I HAVE A BENT RIM IN THE FRONT AND AGAIN HE STATED THAT DUE TO THIS TYPE OF RIM AND TIRE THIS ISSUE WILL CONTINUE. THEY (THE DEALER) PERFORMED A ROAD FORCE BALANCE OF THE BENT RIM AND PLACED THE RIM ON THE DRIVER REAR. THE DEALER PERFORMED AN ALL WHEEL DRIVE ALIGNMENT WHICH I PAID FOR) AND FOUND OUT THAT DUE TO THE BENT RIM THE TOE WAS OUT AND HAD TO BE CORRECTED. I HAVE A PROBLEM WITH THE DEALER STATING THAT DUE TO THE TYPE OF LOW PROFILE TIRES AND RIMS WHICH CAME WITH THE CAR THAT THIS ISSUE WILL CONTINUE TO HAPPEN UNTIL ALL THE RIMS ARE BENT AND THAT I WOULD HALF TO BUY NEW RIMS. WE PAID A LOT OF MONEY FOR THIS CAR BUT ARE NOW WORRIED THAT WE SHOULD NOT BE DRIVING IT IF THE TIRES AND RIMS ARE NOT GOOD FOR THIS TYPE OF CAR. THE DEALER STATED THAT IT'S NOT THE CAR IT'S THE TYPE OF TIE AND RIMS. THE CAR HAS ONLY 14,963 MILES ON IT, SOMEONE REALLY NEED TO LOOK AT THIS ISSUE AND FAST. *TR
Source: NHTSA WEB SITE -
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2004 CADILLAC DEVILLE- IMPERIAL, CA
2004 CADILLAC DEVILLE. CONSUMER STATES VEHICLE WAS INVOLVED IN CAR ACCIDENT AND HE NO LONGER OWNS THE VEHICLE. THE VEHICLE WAS IN THE POSSESSION OF THE POLICE, LAST. *TA
Source: CONSUMER LETTER -
2006 CADILLAC STS- PISCATAWAY, NJ
2006 CADILLAC STS. AIR BAG LIGHT ILLUMINATED. *TA THE CONSUMER STATED ON MAY 7, 2007, SHE HAD TO RETURN THE VEHICLE TO THE DEALER, BECAUSE THE AIR BAG LIGHT ILLUMINATED. NINE MONTHS LATER, THE AIR BAG LIGHT ILLUMINATED AGAIN. THE DEALER KEPT THE VEHICLE FOR TWO DAYS. THEY NOTED A WIRING AND/OR CONNECTION REPLACEMENT. BETWEEN FEBRUARY 2008 AND OCTOBER 2012, THE AIR BAG LIGHT ILLUMINATED. THE LIGHT WOULD COME ON AT TIMES AND THEN GO OFF, AS IF IT WAS TRYING TO CORRECT ITSELF. PRIOR TO MAKING AN APPOINTMENT TO TAKE IT BACK TO THE DEALER FOR THE THIRD TIME, THE LIGHT CAME ON AND STAYED ON. JULY 2013, THE LIGHT ILLUMINATED AND WENT OFF AGAIN. AS OF JUNE 2014, THE LIGHT HAS ONCE AGAIN ILLUMINATED AND REMAINED ON. *JB
Source: CONSUMER LETTER -
2006 CADILLAC CTS- RANCHO CUCAMONGA, CA
THE CAR WILL NOT STOP WHEN TURNING INTO PARKING SPACES, COMING UP TO STOP LIGHTS OR GOING DOWN HILLS. WHEN THIS STARTED HAPPENING, I THOUGHT I JUST NEEDED NEW BRAKES. I WENT TO THE MECHANIC AND REPLACED MY BRAKES AND GOT NEW TIRES, BUT THE ISSUE CONTINUED. IN ORDER TO STOP, I HAVE TO PUT THE CAR IN PARK WHILE IT IS ROLLING. I PUMP THE BRAKES, BUT THAT DOES NOT HELP. I HAVE ALMOST REAR-ENDED VEHICLES WHILE COMING TO STOP LIGHTS. I HAVE ALMOST RAN INTO LIGHT POLES WHILE PARKING MY CAR. I HAVE ROLLED OUT INTO THE STREET ON NUMEROUS OCCASIONS BECAUSE THE VEHICLE WILL NOT STOP. ALL OF THESE EXAMPLES HAPPEN SPORADICALLY BUT OFTEN. MY TRACTION LIGHT AND ABS LIGHT COME ON AND I RECEIVE A WARNING ON MY DASH STATING "SERVICE BRAKE ASSIST". I HAVE BEEN VERY LUCKY SO FAR THAT I HAVE NOT BEEN IN OR CAUSED AN ACCIDENT, BUT I AM EXTREMELY FEARFUL THAT EVENTUALLY THIS WILL HAPPEN. *TR
Source: NHTSA WEB SITE -
2012 CADILLAC SRX- CARROLLTON, MS
TL* THE CONTACT OWNS A 2012 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE LOW BEAM HEADLIGHTS FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 2/9/15*CN
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 CADILLAC DTS- SMITHFIELD , RI
WHILE DRIVING LOSS OF BRAKES DUE TO EXCESSIVE CORROSION AND FAILURE OF THE METAL HYDRAULIC BRAKE LINES ELECTRICAL SYSTEM DASH INDICATOR SERVICE BRAKE STABILATRAK. *TR
Source: NHTSA WEB SITE