CADILLAC Complaints

TL* THE CONTACT OWNS A 2013 CADILLAC CTS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED IMMEDIATELY BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSTIC TESTING. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEMS). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.

TL* THE CONTACT OWNS A 2003 CADILLAC CTS. THE CONTACT STATED THE AIR BAG LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT DID NOT FEEL COMFORTABLE DRIVING THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE AIR BAG MODULE WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 28,000. UPDATED 11/24/14*LJ

POWER STEERING HOSE LEAKING CAUSING THE WHEEL TO LOCK UP. HAVE CALLED GM ABOUT THIS AND THEY SAID IT WASN'T A RECALL... TOOK IT TO EASTON CADILLAC SERVICES AND THE GAVE ME THE SHEET THAT SHOWED IT WAS BETWEEN THE VIN# THAT WAS AFFECTED IN THE POWER STEERING HOSE RECALL. 6U146663-6U550288... MY VIN#6U187900... IT HAS THE SAME PROBLEMS THAT WAS INDICATED ON THE RECALL AND GM IS UNWILLING TO RIGHT THEIR WRONG. *TR

TWICE DRIVE ON INTERSTATE (POSSIBLE AFTER ROUGH AREA ON INTERSTATE) REDUCE POWER LIGHT AND NO ENGINE POWER ATLANTA, GA TRAFFIC NEARLY GOT HIT SEVERAL TIMES TRYING TO GET TO THE SIDE OF THE INTERSTATE. NOW THREE TIMES STOP CAR PUT IN PARK AND ENGINE WILL NOT SHUT OFF, LIGHT SAYS PUT IN PARK ALTHOUGH IT IS IN PARK OR SHOULD BE. THE RECALL ON THE DRIVE AXLE SEAL, CADILLAC WOULD NOT COVER COST, I DID PAY TO HAVE IT FIXED AT HOOVER, AL CADILLAC. *TR

IN SEPTEMBER OF 2014, I RECEIVED A RECALL FROM THE STATE OF MASSACHUSETTS ABOUT (1) PART THAT MUST BE REPAIRED IN MY 2003 CADILLAC DEVILLE SEDAN: (1) IGNITION SWITCH 14V355000, THE ONLY RECALL SHOWING UP ON THE GM WEB-SITE IS THE IGNITION SWITCH AND THE OTHER THREE AND THE FIRST ARE LISTED HERE TOTALING (4) RECALLS ALL TOGETHER! AFTER ENTERING MY MAKE, MODEL, YEAR, AND VIN, OF MY VEHICLE I RECEIVED THREE MORE URGENT RECALLS ! (2) FUEL TANK PRESSURE SENSOR 03V238000, (3) DRIVER AIR BAG 03V051000, AND THE (4) AIR BAG INFLATOR 02V222000. DURING A RECORDED PHONE CONVERSATION AN AGENT AND A MANAGER AT/FROM (GM) GENERAL MOTORS STATED THAT THEY DO NO HONOR ANY RECALLS FROM SAFERCAR.GOV/NHTSA OR ANY OTHER WEB-SITE AS THEY ARE "NOT VALID" BUT THEIR OWN @GM.COM. THESE ARE SERIOUS RECALLS THAT REQUIRE IMMEDIATE ATTENTION AND VALIDATION BY GM BEFORE THEY ARE SUED FOR MUCH MORE THAN SIMPLE REPAIRS! I THANK YOU FOR YOUR TIME! BLESSINGS! ON AUGUST 21, 2013, HE PAID $300 TO REPLACE A TIE ROD. ON DECEMBER 30, 3013, THE TIE ROD BROKE AGAIN. HE HAD TO CALL AAA SEVERAL TIMES DUE TO ELECTRICAL FAILURES, WHICH CAUSED THE VEHICLE TO STALL. UPDATED 11/26/14

TL* THE CONTACT OWNS A 2005 CADILLAC CTS. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED UNDER NHTSA CAMPAIGN NUMBER: 10V62200 (AIR BAGS). THE FAILURE MILEAGE WAS 150,000. UPDATED 1/7/15*CN UPDATED 01/15/15*JB

2000 CADILLAC DEVILLE. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL NOTICE. *TGW ACCORDING TO THE RECALL LETTER, THE PARTS WERE NOT AVAILABLE. *JB

DRIVERS SIDE FLOOR MAT WILL NOT STAY IN PLACE. THE FLOOR MAT ROLLS UP UNDER THE BRAKE AND GAS PEDAL MAKING IT DIFFICULT TO PRESS BOTH PEDALS. HAVE STRAIGHTEN IT OUT EVERY TIME BEFORE USING CAR. HAVE REMOVED IT SOMETIMES WHILE ON LONG TRIPS TO KEEP FROM CAUSING ACCIDENT. *TR

TODAY I HAD THE GM RECALL 14299 PERFORMED ON MY CADILLAC DTS AT MY LOCAL CADILLAC DEALERSHIP. THE REPAIR TOOK ABOUT 1 HOUR AND THE CAR WAS RETURNED TO ME WITH THE INSTRUCTIONS FROM THE DEALERSHIP THAT ONE KEY HAD A "CLAMP" ON IT AND IF I REMOVED THE "CLAMP" AND THE NEW KEY INSERT DID NOT STAY IN PLACE THAT THEY WOULD NEED TO "FIGURE SOMETHING OUT". I WAITED AN HOUR FOR THE GLUE TO DRY AND ATTEMPTED TO REMOVE THE "CLAMP" AND THE INSERT WAS ADHERED TO THE CLAMP AS IT APPEARED RESIDUAL GLUE HAD STUCK TO THE FACE OF THE INSERT AND THE UNDERNEATH SLIDE OF THE CLAMP. I THEN WENT TO PUT A KEY CHAIN ON MY GM VALET KEY AND THE INSERT POPPED OUT OF PLACE ON THAT KEY AS WELL. I HAVE NOT YET CONTACTED THE GM DEALERSHIP, BUT THIS RECALL REPAIR IS VERY TROUBLING AS IT DOES NOT APPEAR THAT THIS REPAIR WILL HAVE THE LONGEVITY NEEDED TO STAY IN PLACE AND PROTECT THE CONSUMER. I HAVE PHOTOS OF THE KEYS IF NEEDED. *TR

HELLO NHTSA OFFICER, I'M A CADILLAC 2013 ATS CUSTOMER FROM CHINA. SOMEDAY I FIND SOME CUSTOMERS SAY THIS CAR'S ENGINE LEAKS OIL FROM FORUM. THE DETAIL PLEASE SEE HTTP://CLUB.AUTOHOME.COM.CN//BBS/THREAD-C-3207-29560418-1.HTML I CHECK MY CAR THAT ONLY RUN ABOUT 400KM, IT ALWAYS HAS LEAKING. AND ABOUT 90% CUSTOMERS FROM FORUM HAS THE SAME PROBLEM. THE ALL CARS LEAKS PART IS SAME. OUR 4S CAN'T GIVE THE ENOUGH SUPPORTS AND WE DON'T KNOW IF IT HAS POTENTIAL SAFETY HAZARD. SO PLEASE INVESTIGATE IT AND GIVE FEEDBACK. THANKS A LOT! PS:THESE ATS IMPORT FROM US. BR, ATS CUSTOMER *TR