CADILLAC Complaints
View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2010 CADILLAC DTS- ROCKY HILL, CT
TL* THE CONTACT OWNS A 2010 CADILLAC DTS. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM AND HAD NOT GIVEN THE CONTACT AN EXPLANATION AND STATED THAT THEY WOULD CONTACT HIM LATER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/21/14*CN
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 CADILLAC DEVILLE- WANATAH, IN
TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 4 MPH, THE BRAKE PEDAL SANK INTO THE FLOORBOARD AND THE VEHICLE FAILED TO SLOW DOWN AFTER NUMEROUS ATTEMPTS. THE VEHICLE CONTINUED TO ACCELERATE INTO AN INTERSECTION WHERE ANOTHER VEHICLE CRASHED IN THE DRIVER'S SIDE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUFFERED FROM WHIPLASH WHICH REQUIRED MEDICAL TREATMENT. THE DRIVER IN THE OTHER VEHICLE WAS TRANSPORTED TO THE HOSPITAL. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS DESTROYED AND TOWED TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 CADILLAC CTS- DENVER, CO
TL* THE CONTACT OWNS A 2013 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE POWER STEERING SUDDENLY MALFUNCTIONED MAKING THE STEERING WHEEL VERY DIFFICULT TO TURN. THE CONTACT INDICATED THAT DURING THE INCIDENT THE SERVICE POWER STEERING SENSOR LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSED THAT THE WIRING FOR THE STEERING COLUMN WAS DEFECTIVE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 13,500.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 CADILLAC DEVILLE- GREENUP, KY
TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL). HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER STATED THAT THE PARTS WERE DUE TO BECOME AVAILABLE FOR ANOTHER MONTH. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 CADILLAC DTS- GREENSBURG, PA
TL* THE CONTACT OWNS A 2006 CADILLAC DTS. WHILE DRIVING VARIOUS SPEEDS, THE INSTRUMENT PANEL AND THE GLOBAL POSITIONING SYSTEM FAILED NUMEROUS TIMES. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2009 CADILLAC CTS- FRANKLIN, PA
TL* THE CONTACT OWNS A 2009 CADILLAC CTS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 CADILLAC CTS- ORLANDO, FL
TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED WHEN TURNING THE IGNITION SWITCH TO THE ON POSITION, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE PROBLEM HAS OCCURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO DEALER. THE TECHNICIAN DIAGNOSED THAT THE SRI PPS MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE WAS 86,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 CADILLAC XLR- SOUTHFIELD, MI
FUEL SENDING UNIT KEEPS FAILING CAN'T TELL HOW MUCH FUEL IS IN TANK. HAD FIRST ONE REPLACED AT COST OF AROUND $2300.00 REPLACEMENT LASTED AROUND 18 MONTHS THEN IT FAILED . NEVER KNOW WHEN WHOLE UNIT WILL SHUT DOWN AND LEAVE ME VULNERABLE TO A REAR END OR STALL. *TR
Source: NHTSA WEB SITE -
2008 CADILLAC DTS- ALEXANDRIA, VA
TL* THE CONTACT OWNS A 2008 CADILLAC DTS. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 CADILLAC DEVILLE- BOONEVILLE, MS
VEHICLE CUTS OFF AT RANDOM TIMES WHILE IN MOTION. THE CAR IGNITION CUTS OFF ALL POWER TO THE ENGINE AND POWER STEERING WHEN THE CAR HITS A BUMP, RAILROAD TRACK, OR POTHOLE. BUMPING THE COLUMN COVER WILL ALSO CUT OFF THE ENGINE, AND THE POWER STEERING. THE VEHICLE HAS HAD THE KEY MODIFICATION WHICH WOULD APPEAR TO HAVE NO AFFECT ON THE PROBLEM OF THE IGNITION RANDOMLY ROTATING OUT OF THE ON POSITION. *TR
Source: NHTSA WEB SITE