CADILLAC Complaints

TL* THE CONTACT OWNS A 2010 CADILLAC CTS. THE CONTACT STATED THAT THE REAR LEFT AND RIGHT TOP PLASTIC RETAINING LAMP FELL OFF. THERE WAS A ONE FORTH INCH OF SPACE BETWEEN THE TAIL LIGHTS AND THE BODY OF THE CAR. THE MANUFACTURER WAS CONTACTED AND DID NOT OFFER A REMEDY. THERE WAS THIRTEEN TAIL LAMPS REPLACED ON THE VEHICLE. THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 5,322.

TL* THE CONTACT OWNS A 2006 CADILLAC CTS. THE CONTACT STATED THE AIR BAGS WARNING INDICATOR WAS ILLUMINATED WHEN THE VEHICLE WAS IN PARK. THE DEALER RECOMMENDED A REPAIR OF THE FAILURE AT THE CONTACT EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND COMMUNICATED THE VIN WAS NOT AFFECTED BY THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 118,021.

WHILE TRAVELING IN PARKING LOT, ANOTHER CAR PULLED OUT IN FRONT OF ME. AS I TRIED TO BRAKE TO AVOID A COLLISION, I NOTICED IT WAS TAKING AN INORDINATE AMOUNT OF BRAKE PRESSURE TO SLOW DOWN VEHICLE. LOOKED AT TACHOMETER AND RPM'S WERE OVER 4000 IN DRIVE AND NOT LOSING SPEED. APPLIED BRAKE PRESSURE WITH BOTH FEET ATTEMPTING TO SLOW VEHICLE DOWN. HAD TO SLAM VEHICLE IN NEUTRAL AND TAP ON ACCELERATOR PEDAL NUMEROUS TIMES TO RETURN ENGINE TO IDLE RPM'S. TOOK VEHICLE TO CADILLAC DEALER WHO ADVISED COMPUTER SAID NOTHING OCCURRED. THIS SAFETY DEFECT OCCURRED AGAIN IN APRIL 2014 WITH SAME RESULTS. THE DEALERSHIP INSTALLED A COMPUTER MONITOR ON VEHICLE AFTER SECOND INCIDENT, WHICH HAS SINCE BEEN REMOVED. CADILLAC HAS BEEN SENT TWO LETTERS REGARDING THIS INCIDENT AND HAS TAKEN NO ACTION EXCEPT TO ADVISE THEM IF IT HAPPENS AGAIN. I REALLY AM NOT LOOKING FORWARD TO THIS SERIOUS MALFUNCTION OCCURRING AGAIN AS IT MAY RESULT IN UNFORTUNATE RESULTS. *TR

TL* THE CONTACT OWNS A 2003 CADILLAC CTS. WHILE DRIVING 50 MPH, THE TRACTION CONTROL INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO BE RESTARTED AFTER SIX MINUTES, BUT IT SHOOK AND IDLED ROUGHLY. THE FAILURE OCCURRED TWENTY TIMES. THE DEALER STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 145,197.

TL* THE CONTACT OWNS A 2010 CADILLAC CTS. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V394000 (IGNITION SWITCH); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE DEALER DID NOT KNOW WHEN THE PART WOULD ARRIVE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THRU OUT THE OWNERSHIP OF THIS VEHICLE, IT HAS HAD MULTIPLE SIGNAL AND HEADLIGHT PROBLEMS, IGNITION, AND NOW THE SUSPENSION SYSTEM DEFECTIVE. (QUOTED BY GM DEALERSHIP, COST WILL BE $5,000.00 PLUS). WHAT DOES IT TAKE, AN ACCIDENT KILLING SOMEONE FOR GM TO REPAIR/REPLACE, WHATEVER IT TAKES, ON THIS VEHICLE? PLEASE, I URGE GM TO CONSIDER STEPPING UP TO THE PLATE AND TAKING CARE OF THIS VERY SERIOUS PROBLEM. WE HAVE OWNED 5 NEW CADILLACS WITH NO PROBLEMS, UNTIL NOW. WE LOVE THIS CAR BUT ARE VERY HESITANT TO TAKE THIS VEHICLE LONG DISTANCES. PLEASE, PLEASE TAKE CARE OF THIS PROBLEM. *TR

I NOTICED THAT OCCASIONALLY MY CAR BRAKES WOULD STOP WORKING A PUSH BACK AT ME WITH A PULSING FEELING WHEN I WAS TRYING TO STOP. THIS HAPPENED TO ME 6-7 TIMES INTERMITTENTLY WHEN DRIVING VERY SLOWLY AND TURNING, IT WASN'T SOMETHING THAT I COULD RE-CREATE EACH TIME. NEXT I RECEIVED AN INTERMITTENT IN-DASH MESSAGE THAT STATED "SERVICE BRAKE ASSIST" THAT WOULD COME ON FOR A FEW SECONDS THEN DISAPPEAR. IT DIDN'T ALWAYS APPEAR WHEN THE BRAKES WERE NOT WORKING. THIS WOULD TYPICALLY HAPPEN WHEN PARKING IN A PARKING SPACE, SLOWLY MAKING A SHARP TURN. I ACTUALLY HIT CONCRETE PARKING BUFFER ONE DAY BECAUSE I COULDN'T STOP. IN TAKING MY CAR TO THE DEALER I WAS TOLD THE ELECTRONIC BRAKE CONTROL MODULE NEEDED TO BE REPLACED. AND THAT THE RIGHT FRONT WHEEL AND HUB BEARING NEEDED TO BE REPLACED DUE TO THE EBCM. THE COST WAS ABOUT $2000.00. I'VE RESEARCHED THIS ISSUES AND AM SEEING MANY CTS OWNERS WITH THE SAME ISSUE. I FEEL THIS NEEDS TO BE ADDRESSED. THE PUBLIC NEEDS TO BE NOTIFIED THAT THIS IS AN ISSUE WITH THE VEHICLE. IT IS EXTREMELY SCARY TO FIND OUT THAT YOUR BRAKES ARE NOT WORKING. I HAVE TWO SMALL CHILDREN THAT TRAVEL WITH ME OFTEN. VEHICLE OWNERS NEED TO BE AWARE OF THE BRAKE ISSUE WITH THIS VEHICLE AND CADILLAC NEEDS TO BE RESPONSIBLE IN FIXING THE PROBLEM AND NOT WAITING FOR PEOPLE TO BRING IN THEIR CARS UNTIL THEIR BRAKES ARE NOT WORKING. BRAKES ARE A MUST HAVE ON A CAR AND THIS IS A PUBLIC SAFETY ISSUE. *TR

WAS DRIVING DOWN THE ROAD AT 55 MPH AND ALL OF A SUDDEN WE LOST DRIVE POWER. THE RPM'S REVVED UP TO 4 BEFORE I COULD PULL OVER ON A BUSY ROAD JUMPING TWO LANES OF TRAFFIC WITH MY THREE KIDS IN THE CAR. IT WAS STORMING THE CAR WAS RUNNING BUT WOULD NOT ENGAGES IN GEAR. WHEN WE GOT OUT THERE WAS TRANSMISSION FLUID PORING AND SPRAYING OUT OF THE CAR WE QUICKLY KNEW TO TURN IT OFF AND CALL FOR HELP. WHEN WE GOT THE CAR HOME WE SAW THAT THE TRANSMISSION LINE CAME OFF THE RADIATOR. I HAVE SEEN SENSE THEN THAT THIS PROBLEM IS VERY COMMON AND MOST PEOPLES TRANSMISSION ARE SHOT AFTER THIS HAPPENS. WITCH IS A $5000 FIX. THERE WAS NO INDICATORS THAT THE PART WAS BAD OR THAT THE COOLANT PAN WAS LOOSE IN THE BOTTOM OF THE RADIATOR WHICH STRIPED OUT THE NUT ON THE LINE LEAVENING ME AND MY THREE KIDS STRANDED ON THE SIDE OF THE ROAD. CADILLAC KNEW THIS WAS A PROBLEM SO THEY PUT OUT A AFTER MARKET PART WITH A QUICK DISCONNECT NOT THE SCREW IN PART LIKE MY CAR HAD. I FOUND THAT OUT AFTER I CALLED AROUND TO HAVE MY CAR FIXED. *TR

I HAVE 2014 ATS CADILLAC 4.0 T ( WITH RUN FLAT TIRES)..WHEN IT RAINS WHILE I'M DRIVING AT SPEED OVER 35 MPH OR HIGHER MY VEHICLE WILL HYDROPLANE BUT WILL JUMP RIGHT BACK BECAUSE OF THE STABILITRAK STABILITY CONTROL SYSTEM. THIS WAS THE MOST TERRIFYING THING TO EXPERIENCE. I HAD TO PULL OVER AND GET MYSELF TOGETHER. I CALLED MY HUSBAND TO INFORM HIM OF THE ISSUE, WHICH HE LATER EXPERIENCED THE SAME FREIGHTING ORDEAL. NO MATTER WHAT DRIVING MODE THE CAR PERFORMS WORSE IN THE RAIN. I LIKE IN MICHIGAN AND IF MY CAR ACTS LIKE IN THE RAIN I'M TERRIFIED AND WILL NOT DRIVE MY CAR IN THE SNOW TOO. I REFUSE TO DRIVE IN THE RAIN....I AM TRULY SCARED FOR MY LIFE. *TR

ENGINE SHUTS OFF WITHOUT WARNING, SOMETIMES WHEN STOPPED AND/OR WHILE MOVING.THIS HAS HAPPENED ABOUT 4 TIMES IN THE LAST YEAR. SUSPECT A DEFECT IGNITION SWITCH AND/OR A CRANKSHAFT POSITION SENSOR. *TR