CADILLAC Complaints

TL* THE CONTACT OWNS A 2006 CADILLAC STS. THE CONTACT STATED THAT WHILE DRIVING 72 MPH, THE VEHICLE SUDDENLY STALLED. THE CONTACT ENGAGED THE PUSH-TO-START BUTTON BUT AS SOON AS PRESSURE WAS RELEASED FROM THE BUTTON, THE VEHICLE STALLED AGAIN. THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO THE DEALER, WHO REPLACED THE IGNITION SWITCH. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 82,100. UPDATED 9/4/14*CN UPDATED 1/5/2015 *JS

TL* THE CONTACT OWNS A 2010 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH, THE VEHICLE SUDDENLY ACCELERATED WITHOUT THE ACCELERATOR PEDAL BEING DEPRESSED. IN ADDITION, WHEN TURNING THE STEERING WHEEL TO THE LEFT THERE WAS AN ABNORMAL NOISE. THE CONTACT MENTIONED THAT THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. . THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

STRONG SMELL OF GASOLINE WAS COMING FROM REAR OF VEHICLE. UPON INSPECTION, A CRACK AND LEAK IN THE PLASTIC SUPPLY LINE OF THE FUEL PUMP MODULE WAS FOUND. THIS CAUSED FUEL TO SPILL AND SETTLE ON TOP OF THE FUEL TANK WHICH RESULTS IN A DANGEROUS CONDITION AND POSSIBLE FIRE HAZARD. THIS IS SIMILAR TO A PREVIOUS RECALL (12V459000) ON 2007, 2008, 2009 GM VEHICLES THAT DID NOT INCLUDE CADILLAC. *TR

WAS DRIVING TO WORK.REDUCED VEHICLE POWER LIGHT CAME GO.CONTINUED TO DRIVE VEHICLE.PARKED CAR AT WORK.CAME OUT TO GO HOME. LIGHT WAS OFF.HALF WAY HOME LIGHT CAME ON AGAIN.MADE IT HOME.WAS GOING TO TAKE CAR TO DEALER BUT LIGHT NEVER CAME ON AGAIN.OTHER DAY WAS ON WAY TO WORK LIGHT CAME ON AGAIN,AN STAYED ON.TOOK CAR TO DEALER,HE SAID IT WAS SENSOR AT GAS PEDAL.HAD TO REPLACE WHOLE ASSY. AND WIRE HARNESS.COST 1042.00.CAR IS ONLY 5 YEARS OLD. *TR

2013 CADILLAC SRX. CONSUMER WRITES IN REGARDS TO ACCELERATION PROBLEMS. *SMD THE CONSUMER STATED HE WAS INVOLVED IN HEAD-ON COLLISION, TWO DAYS PRIOR TO RECEIVING THE RECALL NOTICE, REGARDING A 3-4 SECOND LAG IN ACCELERATION. THE CONSUMER WAS INJURED AND THE VEHICLE HAD SIGNIFICANT FRONTAL DAMAGE. THE CONSUMER STATED WHEN HE ATTEMPTED TO MAKE A LEFT TURN, THE VEHICLE HESITATED AND BY THAT TIME, ANOTHER VEHICLE WAS COMING TOWARD HIM. THE CONSUMER REFERENCED RECALL # 14V212000. *JB

CADILLAC CTS WAS RENTED, OCT 1, 2009, AT 9:00 PM, AT CHARLOTTE AIRPORT. MY HUSBAND WAS DRIVING THE CTS HOME ON JOSH BIRMINGHAM PARKWAY. I WAS BEHIND HIM IN OUR CAR. WE WERE BOTH ON THE RIGHT-HAND SIDE OF THE ROAD, NEAR THE OLD DOWD ROAD OVERPASS. MY HUSBAND SIGNALED ME THAT HE WAS MOVING TO THE SHOULDER TO STOP. I WAS RIGHT BEHIND HIM, ON THE SHOULDER. HE SLOWED TO LESS THAN 5MPH. I SAW HIS BRAKE LIGHTS. BUT, HIS CAR DIDN'T STOP. IT CONTINUED TO ROLL FORWARD AT A WEIRDLY SLOW SPEED. BRAKES? THEN SLOWLY, AT A VERY SLIGHT ANGLE, THE RIGHT TIRE ROLLED OFF THE SHOULDER. THE REAR TIRES FOLLOWED. STEERING? OFF-ROAD, IT CROSSES THE DITCH TO THE RIGHT. HIS LEFT FRONT TIRE HITS AN ALUMINUM BARRICADE. THE END IS BURIED INTO THE GROUND. THE CTS TURNED VIOLENTLY TO THE LEFT. WHEELS STRADDLED THE RAILING, "RIDING" IT. IT LURCHED AS THE UNDERCARRIAGE HIT EACH POST. SPARKS SHOWERED DOWN. ONCE ALL THE TIRES WERE OFF THE GROUND, THE CTS CAME TO A STOP. THE WHEELS WERE STILL TURNING, AS I WALKED UP TO HIS DOOR. MY HUSBAND WAS SLUMPED OVER AND UNRESPONSIVE. HIS SEATBELT WAS ON. AIRBAGS? THEY HAD NOT DEPLOYED. I CALLED 911. 10 MINUTES LATER FIRE, EMT AND POLICE ARRIVED. I WAS IN SHOCK, SO THE POLICE REPORT HAD MAJOR ERRORS. IT CLAIMS THE CAR "ROLLED-OVER." NO! CLAIMS THE CAR LEFT THE ROAD AT 45MPH AND HIT THE BARRICADE. NO! THAT HIS DEATH WAS CAUSED BY AN UNRELATED MEDICAL CONDITION. NO! THE CORONER'S OFFICIAL REPORT CLEARLY STATES THE CAUSE OF DEATH WAS DUE TO "BLUNT FORCE TRAUMA FROM THE ACCIDENT".) THE POLICE OFFICER WHO WROTE THE OFFICIAL REPORT WENT ON VACATION FOR WEEKS. REPORT WAS NEVER CORRECTED BY ME. GM ANALYZED SDM DATA (DEC 2009). THEIR DATE FOR THE ACCIDENT WAS WRONG, NOV 1, 2009. THEY CLAIM THE SDM EXONERATES THE CADILLAC CTS. THEY BLAMED THE ACCIDENT ON OPERATOR ERROR. I KNOW MY HUSBAND WAS AN EXCEPTIONALLY SAFE DRIVER, EXPERT MECHANIC AND AVID CAR ENTHUSIAST FOR 50 YEARS.

THE CAR IGNITION SWITCH WOULD SOMETIMES AUTOMATIC CUT OFF BY ITSELF. I HAVE NOTIFIED THIS CADILLAC DEALER ABOUT THIS CAR SEVERAL TIMES, EVEN WITH THE ENGINE SOUNDS LIKE IT IS ABOUT TO BLOW UP, I DON'T THINK THEY BELIEVED ME BECAUSE I WAS UPSET ABOUT A CAR THAT THE ENTIRE CAR HAD BEN PAINTED INSIDE AND OUT, MOTOR AND ALL, BUT I QUESTS WHEN SOMETHING HAPPENS , THEN THEY WILL BELIEVE ME. *JS

SERVICE AIRBAG ALERT ON THE INFORMATION CENTER, AIRBAG ICON LIT ON THE INSTRUMENT PANEL, AND PASSENGER AIRBAG OFF INDICATED ON THE REARVIEW MIRROR. DIAGNOSIS AT A CADILLAC DEALER VERIFIED THE PROBLEM TO BE IDENTICAL TO THE REASON FOR RECALL 10V-644 (NHTSA ACTION NUMBER : EQ11001.) THE DEALER'S SERVICE MANAGER SAID MY CAR DID NOT QUALIFY FOR REPAIR SINCE MY VIN WAS NOT INCLUDED IN THE RECALL POPULATION. I HAD HIM READ THE FOLLOWING FROM DEFECT INVESTIGATIONS RESULTS: NHTSA ACTION NUMBER : EQ11001: ACCORDING TO ITS 10V-644 DEFECT REPORT, GM REPORTED THAT SOME VEHICLES OUTSIDE THE RECALL POPULATION HAVE "...SIGNIFICANTLY LOWER INCIDENT RATES AND WILL BE PROVIDED A SPECIAL COVERAGE." THIS SPECIAL COVERAGE INCLUDES A FREE REPAIR SHOULD THE SAME ISSUE OCCUR TO NON-RECALLED 2005-2007 CADILLAC CTS VEHICLES UP TO 10 YEARS OR 120,000 MILES. HE STILL INSISTED THAT SINCE MY VIN WAS NOT IN THE RECALL POPULATION IT DID NOT MERIT REPAIR AT NO CHARGE. *JS

THE VEHICLE STALLS SOMETIMES WHEN STANDING AT A LIGHT OR WHILE DRIVING THE VEHICLE AT VARIOUS SPEEDS & SOMETIMES INTO A TURN WITHOUT WARNING, THIS INCIDENT OCCURRED NUMEROUS TIMES. THE VEHICLE HAS NOT BEEN TO THE DEALERSHIP TO BE INSPECTED. THE MANUFACTURER HAS NOT BEEN ALERTED. *JS

TL* THE CONTACT OWNS A 2006 CADILLAC CTS. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THE AIRBAG WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V644000 (AIR BAGS). THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO STATED THAT THE FAILURE WAS RELATED TO THE RECALL. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 148,000. DJR