CADILLAC Complaints
View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2010 CADILLAC CTS- PENSACOLA, FL
I HAVE A 2010 CTS CADILLAC; I WAS INVOLVED IN AN ACCIDENT ON 9/3/2013 IN WHICH I WAS T-BONE BY SOME RUNNING A RED LIGHT MY AIRBAGS DID OT DEPLOY, I HAVE INJURIES FROM THAT ACCIDENT THAT I AM STILL DEALING WITH. I WAS STOPPED AT STOP LIGHT IN A 2 WAY LEFT TURN I WAS ON THE OUTSIDE THE BLIND SIDE. WHEN THE LIGHT TURN GREEN A SLOW PULLED OUT AND MADE A WIDE TURN TO GIVE THE TRUCK ON MY INSIDE PLENTY OF ROOM THE NEXT THING I REMEMBER I WAS SPINNING IN THE ROAD, OVER $7000 IN DAMAGE TO MY CAR, I HAVE SERVE NERVE DAMAGE TO MY LEFT HAND, ELBOW AND A TORN ROTATOR CUP. THIS ACCIDENT HAPPEN AT THE INTERSECTION OF HWY 17 & HWY 24/258 JACKSONVILLE, NC COMING HOME FROM MY GRAND DAUGHTER 3RD BIRTHDAY PARTY. *JS
Source: NHTSA WEB SITE -
2008 CADILLAC SRX- OVIEDO, FL
WE WERE STOPPED AT A TRAFFIC LIGHT, WHEN THE ENGINE MADE A VERY LOUD, HARSH NOISE AND BEGAN RACING AT A HIGH REV. EVEN WITH BRAKES FULLY APPLIED, WE WERE PROPELLED INTO THE INTERSECTION; TRIED TO JAM THE GEAR SHIFT INTO NEUTRAL, BUT COULD NOT IN TIME. WE WERE STRUCK FROM THE LEFT FRONT AND THE VEHICLE WAS KNOCKED ONTO THE RIGHT SIDE. MINOR INJURIES, TREATED AND RELEASED AT THE EMERGENCY ROOM. VEHICLE WAS TOTALED. *JS
Source: NHTSA WEB SITE -
1999 CADILLAC ELDORADO- SAGINAW, MI
CADILLAC ELDORADO. CONSUMER WRITES IN REGARDS TO INFORMATION ON VEHICLE ENGINE FAILURES. *SMD THE CONSUMER STATED THE ENGINE WAS REPAIRED. HOWEVER, IT HASN'T WORKED CORRECTLY SINCE. *JB
Source: CONSUMER LETTER -
2000 CADILLAC DEVILLE- ESCONDIDO, CA
ROLLED DOWN FRONT PASSENGER WINDOW USING THE DRIVER BUTTON AND WAS DOWN FOR ABOUT A MINUTE AND THEN AS I TRIED TO BRING IT BACK UP WITH THE SAME BUTTON THE WINDOW CAME UP AND THEN SLAMMED DOWN INSIDE THE WINDOW. THE PLASTIC GUIDES BROKE INSIDE AND HAD TO REPLACE. THE FOLLOWING WEEK, THE REAR DRIVER SIDE WINDOW DID THE SAME THING. TODAY, MY WIFE GOT THE CAR WASHED AND THE ATTENDANT WAS UNABLE TO GET THE PASSENGER REAR WINDOW UP WITHOUT USING HIS HANDS TO HELP PULL IT BACK UP. I'M HOPING I'M NOT HAVING TO REPLACE THAT ONE SOON. IT LOOKS LIKE OTHERS HAVE BEEN HAVING THE SAME PROBLEM. I BELIEVE THERE SHOULD HAVE BEEN A RECALL ON THIS PART! WE ARE ON OUR WAY TO PALM SPRINGS AND I HOPE THIS DOESN'T HAPPEN WHILE WE ARE ON VACATION!!!! *TR
Source: NHTSA WEB SITE -
2011 CADILLAC SRX- WELLINGTON, FL
PROBLEM WITH MOISTURE INSIDE THE HEADLIGHT ASSEMBLY. DEALER AND GM REFUSE TO REPLACE BECAUSE OF PROHIBITED COST. *TR
Source: NHTSA WEB SITE -
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2006 CADILLAC CTS- MIAMI, FL
ABS AND TRACTION CONTROL LIGHT COMES ON , CAR WILL NOT BRAKE ON LOW SPEED LEVELS . *TR
Source: NHTSA WEB SITE -
2006 CADILLAC SRX- FRESNO, CA
FIRST STARTED HEARING PROBLEM WHEN I PURCHASED SUV BACK IN JUNE 2012, I TOOK IT TO DEALER SEVERAL TIMES WITHIN DAYS OF PURCHASING THE SUV AND THEY WOULD NOT FIX IT, THEY WANTED TO CHARGE ME $1600.00. WARRANTY WOULD NOT COVER IT BECAUSE THEY SAID IT WAS A EXISTING CONDITION. SO, THAT'S THE FIRST ISSUE I HAVE. NOW, THE SAME ISSUE GOT WORSE (@ 108,000 MILES) AND BECAME A SAFETY ISSUE AND I NOTICED THE SAME PROBLEM WAS IN THE RECALL INFO FROM DEC 2007 ON THE LEMONLAW SITE. JULY 17TH 2014 I TOOK MY SUV IN FOR REPAIR ON ANOTHER ISSUE, THEN ON THE 19TH I CALLED THE DEALER CAUSE I STARTED TO HEAR A WHINNNG NOISE AND A CLUNK SOUND THAT WAS EVEN LOUDER THAN BEFORE. THAT SAME DAY AS I WAS TRANSPORTING A CLIENT COMING OUT OF A PARKING LOT MY CAR SUDDENLY JERKED SO HARD MY CLIENT ALMOST BUMPED HER HEAD ON THE DASHBOARD AND ME ON THE STIRRING WHEEL. AFTER HAVING IT TOWED TO ANOTHER CADILLAC DEALERSHIP NEARBY I WAS TOLD THAT IT WAS THE DIFFERENTIAL PINION/ BUSHINGS ALL THE FLUID HAD LEAKED OUT AND WHEN THE TECH SHOWED ME WHAT HAPPEN ALL BOLTS WERE MISSING THAT SUPPOSE TO HOLD PARTS TOGETHER. SO, I ASKED DOES THAT HAPPEN OVER A PERIOD OF TIME AND HE TOLD ME NO IT DOESN'T AND HES NEVER SEEN THAT BEFORE. SO, NOW I AM VERY SUSPICIOUS, CONFUSED AND ANGRY. THE REPAIR IS GOING TO COST $3,000, THEY SAID WITH NO WAY AROUND IT, I DID BUY THE CAR USED BUT I FEEL THAT THIS ISSUE SHOULD BE COVERED BY THE MANUFACTURER AND/OR DEALER. THERE WERE OTHER ISSUES THAT I HAD WITH THE SUV THAT WAS TAKEN CAREOF, THEY CALLED IT SPECIAL CODES BUT THEY LEFT THIS ONE OUT. PLEASE HELP, I HAVE ELDERLY CLIENTS/FAMILY/ FRIENDS THAT I CARE FOR ON A DAILY BASIS AND I NEED MY SUV. *TR
Source: NHTSA WEB SITE -
2014 CADILLAC XTS- MASSAPEQUA, NY
AT 5:15AM, 5/29/14, MY XTS WHILE PARKED IN MY RESIDENCE DRIVEWAY SPONTANEOUSLY CAUGHT FIRE. THE FIRE EMANATED FROM THE ENGINE COMPARTMENT AND DESTROYED THE ENTIRE FRONT 1/2 OF THE VEHICLE. NORTH FARMINGDALE FD RESPONDED AND EXTINGUISHED THE FIRE. NO INJURIES WERE CAUSED. THE NASSAU COUNTY PD AND NASSAU FIRE MARSHALLS OFFICE ALSO RESPONDED AND AFTER A VISUAL AND PHOTO EXAMINATION DETERMINED THAT THE FIRE STARTED IN THE AREA OF THE BRAKE BOOSTER PUMP. CADILLAC HAD ISSUED A RECALL FOR THIS VEHICLE TYPE ON 4/12/14 WITH THE WARNING THAT A DEFECT IN THE BRAKE BOOSTER PUMP COULD CAUSE A FIRE AND IN MY CASE THIS IS EXACTLY WHAT OCCURRED. THE OIL SPILLAGE AND VEHICLE DEBRIS ALSO CAUSED EXTENSIVE DAMAGE TO THE DRIVEWAY RESULTING IN A COMPLETE REPLACEMENT OF THE DRIVEWAY. *TR
Source: NHTSA WEB SITE -
2003 CADILLAC CTS- ROCHESTER, NY
WHILE DRIVING TURNING LEFT ONTO AN EXPRESSWAY ENTRANCE MY ENGINE SHUT DOWN I BELIEVE IT WAS THE IGNITION SWITCH. I'VE TAKEN THE VEHICLE TO THE DEALER NUMEROUS TIMES AND THEY CAN'T SEEM TO FIND A SOLUTION. I AM IN FEAR THAT ONE DAY THIS CAR WILL LOSE POWER AT THE WRONG TIME AND CAUSE A SERIOUS IF NOT FATAL ACCIDENT. I WOULD LIKE THE PROBLEM FIXED OR A REIMBURSEMENT TO INVEST IN A NEW VEHICLE BEFORE IT IS TOO LATE. *TR
Source: NHTSA WEB SITE -
2007 CADILLAC ESCALADE- NIAGARA FALLS, NY
BROKEN EXHAUST MANIFOLD BOLTS, CAUSING EPA PROBLEM AND ENGINE PROBLEMS AND CHECK ENGINE LIGHTS. *TR
Source: NHTSA WEB SITE