CADILLAC Complaints
View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 CADILLAC DEVILLE- LA QUINTA, CA
AIR BAG WARNING LIGHT HAS COME ON FOR A THIRD TIME AFTER DEALER REPAIRED IT TWICE. FIRST TIME IT WAS A LOOSE CONNECTION. SECOND TIME RT. REAR AIRBAG WAS REPLACED. ALL WITHIN A PERIOD OF DRIVING IT 7,000 MILES. *TR
Source: NHTSA WEB SITE -
2009 CADILLAC SRX- BROOKLYN, NY
THE CHAIN IN THE TRANSFER CASE OF MY VEHICLE BECAME LOOSE. AT FIRST THE CHAIN WAS SKIPPING ON THE SPROCKETS ONLY WHEN I LET THE CAR ROLL AND THEN ACCELERATE, IT GAVE A JUMP UNTIL IT GOT TIGHT AGAIN, BUT AFTER FEW HUNDRED MILES OF DRIVING LIKE THIS IT STARTED TO SKIP WHENEVER I TRY ACCELERATE AND IT'S UNDER LOAD FOR EXAMPLE ON A RAMP TO A FREEWAY OR UPHILL, THIS BECOMES REALLY SCARY TO DRIVE. I'M AFRAID THAT ONE DAY IT WILL START TO ROLL BACKWARDS UPHILL WHILE TRYING TO ACCELERATE. THIS ISSUE IS DISCUSSED ONLINE ON FORUMS IN LENGTH BY THE CADILLAC COMMUNITY AND EVERYBODY IS WONDERING HOW CADILLAC HAS AVOIDED THIS FROM GETTING A RECALL SINCE IT SUCH A COMMON PROBLEM! HERE ARE SOME LINKS FOR PROOF HOW COMMON THIS PROBLEM IS. HTTP://WWW.CADILLACFORUMS.COM/FORUMS/CADILLAC-SRX-FIRST-GENERATION-FORUM-2004/212418-DIY-TRANSFERCASE-CHAIN-REPLACEMENT.HTML HTTP://WWW.CARPROBLEMZOO.COM/CADILLAC/SRX/TRANSFER-CASE-PROBLEMS.PHP HTTPS://WWW.BING.COM/SEARCH?SETMKT=EN-US&Q=CADILLAC+SRX+TRANSFER+CASE+CHAIN. *TR
Source: NHTSA WEB SITE -
2002 CADILLAC DEVILLE- WYOMING, MI
TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED THAT THERE WAS A CONSTANT LEAK FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO DIAGNOSED THAT AN OIL CHANGE WAS NEEDED. THE OIL WAS CHANGED SEVERAL TIMES BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO THEN DIAGNOSED THAT THERE WAS A SECONDARY AIR INJECTION REACTION AND FURTHER DIAGNOSIS WOULD HAVE BEEN REQUIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 CADILLAC SRX- TAYLORSVILLE, NC
AT LOW SPEEDS WHEN PULLING OUT OF A DRIVEWAY OR TAKING OFF FROM A STOP SIGN OR TRAFFIC LIGHT MY 2006 CADILLAC SRX TRACTION CONTROL ENGAGES AND ALMOST STOPS MY VEHICLE IN THE MIDDLE OF THE ROAD. I HAVE ALMOST BEEN HIT SEVERAL TIMES BY OTHER DRIVERS BECAUSE OF THIS PROBLEM. I TOOK MY CADILLAC TO A LOCAL GM DEALERSHIP (DALE EARNHARDT CHEVROLET) IN NEWTON NC. ON MY FIRST VISIT TO THE DEALER THEY FOUND A MULTIPLE MISFIRE (CODE P300) AND A FAULTY OIL PRESSURE SENSOR (CODE P0521 & CODE P0523). I WAS TOLD BY THE DEALERSHIP THAT THE MISFIRE WAS CAUSING THE TRACTION CONTROL TO ENGAGE, SO THEY CHANGED ALL THE SPARK PLUGS AND CHANGED THE FAULTY OIL PRESSURE SENSOR. WHEN I PICKED UP THE CADILLAC FROM THEM AND DROVE IT HOME THE TRACTION CONTROL CONTINUED TO ENGAGE SEVERAL TIMES. I RETURNED MY CADILLAC FOR THE SECOND TIME TO THE SAME DEALERSHIP THE NEXT DAY. THEY SCANNED THE VEHICLE COMPUTER FOR CODES AGAIN BUT COULD NOT FIND ANY AND COULD NOT DUPLICATE WHAT I WAS DESCRIBING THAT THE VEHICLE DOES. I RETURNED HOME WITH MY CADILLAC AND DROVE IT FOR SEVERAL MORE DAYS. THE TRACTION CONTROL CONTINUED TO ENGAGE AND WHEN MY FAMILY WAS ALMOST INVOLVED IN ANOTHER CRASH I TOOK IT BACK TO DALE EARNHARDT CHEVROLET FOR THE THIRD TIME. THEY TEST DROVE IT AGAIN BUT STILL THEY COULDN'T GET THE TRACTION CONTROL TO ENGAGE. THEY CONTACTED GENERAL MOTORS THIS TIME. GENERAL MOTORS TOLD THEM TO UPDATE THE PCM AND APPLY DIELECTRIC GREASE TO THE EBCM CONNECTORS AND CLEAN THE TERMINALS AND TEST DRIVE. THE DEALERSHIP COMPLETED THE WORK AND TEST DROVE IT FOR A WHOLE WEEKEND. WHEN I PICKED UP MY CADILLAC THEY TOLD ME EVERYTHING SHOULD BE OK NOW. ON MY HOME THE TRACTION CONTROL ENGAGED AGAIN SEVERAL TIMES. THAT WAS ON 07/21/2014. I HAVE SPENT CLOSE TO 1,000 DOLLARS ON THIS PROBLEM AND I DON'T THINK THE VEHICLE IS SAVE FOR ME AND MY FAMILY TO DRIVE ANYMORE. I HAVE NO IDEA WHAT TO DO NOW. *TR
Source: NHTSA WEB SITE -
2013 CADILLAC XTS- WOODSTOCK, GA
IN LIGHT OF THE RECENT GM'S RECALL FOR FAULTY IGNITION SWITCHES, THESE CAR HAVE A PROBLEM TOO! IT IS WAY TO EASY TO ACCIDENTALLY SHUT THE CAR OFF BY TOUCHING THE STOP START BUTTON ON THE DASH. WE DID THIS AT A STOP LIGHT AND HAD TO PUT THE CAR IN PARK AND STEP ON THE BRAKE TO RESTART IT. I LATER TESTED WHAT WOULD HAPPEN WHILE THE CAR WAS MOVING AT 35 MPH IF THE STOP/START BUTTON WAS HIT. THE CAR SHUT OFF AND THERE WERE NO POWER BRAKES OR POWER STEERING. I IMAGINE THE AIR BAGS WOULDN'T WORK EITHER. TO RESTART THE CAR, IT NEEDS TO BE IN PARK OR NEUTRAL WITH THE BREAK APPLIED. IF THIS HAPPENS AT FREEWAY SPEEDS IN TRAFFIC, THE CAR WOULD BE DIFFICULT TO MANEUVER TO THE SIDE OF THE ROAD WITHOUT POWER STEERING. PEOPLE MIGHT WIND UP IN THE MIDDLE OF THE ROAD STOPPED TOO. ISN'T THIS THE SAME SYMPTOMS OF THE RECALLED GM IGNITION SWITCHES? BY THE WAY, THIS ISN'T THE ONLY CAR ON THE ROAD WITH AN EXPOSED START/STOP BUTTON. THANK YOU *TR
Source: NHTSA WEB SITE -
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2007 CADILLAC ESCALADE- OLDWICK, NJ
FRONT PASSENGER AND DRIVER'S SIDE DOOR HANDLES ARE VERY LOOSE AND FALLING OFF. *TR
Source: NHTSA WEB SITE -
2013 CADILLAC ATS- LOS ANGELES, CA
I OWN A 2013 CADILLAC ATS 2.0T WITH MANUAL TRANSMISSION (6MT). MY VEHICLE HAS STALLED UNEXPECTEDLY MULTIPLE TIMES WHILE IT IS BEING DRIVEN. LAST TIME WAS AT ABOUT 30MPH WHILE I WAS COMING UP TO A LIGHT AND IT IS SCARY, ESPECIALLY WHEN PEOPLE AROUND YOU START BEEPING AND YELLING. WHEN IT HAPPENS, THE VEHICLE HAS TO BE TURNED OFF THEN ON AGAIN, SO IT ISN'T A QUICK THING. I TOOK IT TO THE DEALERSHIP AND THEY TOLD ME THERE IS NOTHING WRONG. I WENT ONLINE AND THERE ARE MULTIPLE VIDEOS AND COMPLAINTS OF THE VERY ISSUE. GM KNOWS THIS IS HAPPENING AND THEY ARE NOT DOING ANYTHING ABOUT IT. THIS IS JUST AS BAD AS THE IGNITION SWITCH ISSUE, AND SOMEONE IS GOING TO GET HURT (I ALMOST DID A FEW TIMES). I HAVE A CASE OPEN WITH GM AND I WANT MY MONEY BACK FOR THIS CAR. IT HAS BEEN IN THE SHOP AT LEAST 6 TIMES IN THE YEAR THAT I'VE HAD IT. *TR
Source: NHTSA WEB SITE -
2004 CADILLAC ESCALADE- SEVERN, MD
DRIVERS SIDE BRAKE LINE RUPTURED AND LEAKING FLUID. BRAKE LINES ON BOTH SIDES OF VEHICLE RUSTED. NO BRAKE PEDAL PRESSURE. *TR
Source: NHTSA WEB SITE -
2013 CADILLAC CTS- AUSTIN, TX
TL* THE CONTACT OWNS A 2013 CADILLAC CTS. THE CONTACT WAS CONCERNED OF THE VEHICLE BEING UNABLE TO CHANGE GEARS AND THE POTENTIAL OF THE VEHICLE STALLING INTERMITTENTLY. THE MANUFACTURER WAS UNABLE TO CONFIRM IF THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM: IGNITION). THE DEALER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 CADILLAC DEVILLE- SOUTHVILLE, MI
TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT BOTH REAR WINDOWS HAVE MALFUNCTIONED. THE CONTACT MENTIONED THAT THE WINDOWS DROPPED DOWN INTO THE DOOR AND COULD NOT BE RAISED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE