2016 CHEVROLET EXPRESS Complaints

UPON INSPECTION, IT WAS NOTICED THAT THE UPPER CONTROL ARM ON THIS AMBULANCE WAS CRACKED WHERE THE TOP OF THE COIL SPRING RESTS.THIS IS ON THE DRIVERS SIDE. THERE ARE CHUNKS OF THE CRADLE MISSING .WE HAVE TAKEN THIS VEHICLE OUT OF SERVICE. THE RIGHT SIDE CRADLE SHOWS NO CRACKING OR FATIGUE.

VEHICLE BOUNCES WHEN TRAVELLING ON AN UNEVEN SURFACE. I.E., CONCRETE BRIDGE OR OVERPASS. THIS CONDITION IS MORE PREVALENT WHEN TRAVELLING ON THE HIGHWAY. THIS VEHICLE IS UNSAFE TO OPERATE AND THE MANUFACTURER IS UNWILLING TO REMEDY THE PROBLEM, STATING THIS IS A CHARACTERISTIC OF THE VEHICLE AND THEY CANNOT FIX IT. IN CONTRAST WE HAVE TWO OLDER CHEVROLET VANS THAT DO NOT EXHIBIT THIS PROBLEM. THE VEHICLE IS NOT PRESENTLY IN SERVICE AS A RESULT OF THIS DEFECT. CHEVROLET HAD OPENED A COMPLAINT UNDER THE NUMBER 8-3011733484 FOR FIRE EXTINGUISHER & SUPPLY CO.,INC. THEIR REPRESENTATIVE WAS PAM SAUNDERS. I AM THE PRESIDENT OF FIRE EXTINGUISHER & SUPPLY CO.,INC. THE OWNER OF THE VAN. THE DEALER, BANNER CHEVROLET, HAS MADE SEVERAL UNSUCCESSFUL ATTEMPTS TO REMEDY THE PROBLEM BUT NOW SAYS THERE IS NOTHING THEY CAN DO SINCE THIS IS A CHARACTERISTIC OF THE VEHICLE. THE DEALER HAS REPLACED THE FRONT AND REAR SHOCKS AND SPRINGS, ALSO PAID TO HAVE AN ADDITIONAL LEAF SPRING INSTALLED, ALL TO NO REMEDY. THE LAST ACTION, REPLACING THE FRONT SPRINGS, WAS DONE WITHOUT MY CONSENT OR KNOWLEDGE AND ACTUALLY MADE THE PROBLEM WORSE. NOW, THEY REFUSE TO DO ANYTHING MORE. I HAVE CONSULTED AN ATTORNEY BUT THIS HAS NOT PRODUCED MUCH IN THE WAY OF A REMEDY. SO, WE ARE CURRENTLY PAYING INSURANCE AND A TRUCK NOTE ON A VEHICLE WE CANNOT USE BECAUSE I DON'T WANT TO PUT MY EMPLOYEES OR MYSELF AT RISK OF A SERIOUS ACCIDENT.

TL* THE CONTACT OWNS A 2016 CHEVROLET EXPRESS. WHILE THE VEHICLE WAS BEING OPERATED AT 55 MPH, THE VEHICLE STALLED AND THERE WAS AN ABNORMAL FUEL ODOR. THE FAILURE OCCURRED WITHOUT WARNING. UPON INSPECTION, IT WAS NOTICED THAT THERE WAS A FUEL LEAK. THE VEHICLE WAS TOWED TO A TOW TRUCK LOT. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000. UPDATED 10/21/16*LJ THE CONSUMER STATED THE FUEL LINE SEPARATED, DUE TO A MISSING RETAINING CLIP. ALSO, TWO BRACKETS THAT WERE SUPPOSE TO ATTACH TO THE FUEL LINE WERE MISSING. UPDATED 10/25/16. *JB

THIS COMPLAINT IN REGARDS TO HOW GENERAL MOTORS HAS CONFISCATED MY NEW CAR!! MY RECENTLY PURCHASED (AND, PAID FOR) CHEVY SS HAS BEEN CONFISCATED BY GM DUE TO GM'S POORLY WORDED RECALL. I HAVE THE TITLE AND KEYS TO THE VEHICLE BUT DUE TO THE RECALL THAT EFFECTS MODEL YEARS 2014-2016, GM HAS BEEN DECIDED THAT THEY CAN NOT RELEASE THE CAR TO ME UNTIL A PART HAS BEEN DESIGNED, MANUFACTURED, TESTED, AND SHIPPED TO THE DEALERS FOR INSTALLATION ON THESE MODELS!! THIS COULD TAKE MONTHS. IN THE MEANTIME: MY CAR IS SITTING ON THE DEALER'S STORAGE LOT IN VILLA PARK, ILLINOIS! EXTREMELY FRUSTRATED BY THIS SITUATION!! THE CONSUMER RECEIVED A NOTICE TO INSPECT THE VEHICLE'S SEAT BELT, BUT THE CONSUMER WAS NOT PERMITTED ACCESS TO THE VEHICLE. *JS

TL* THE CONTACT OWNS A 2016 CHEVROLET EXPRESS. THE CONTACT STATED THAT WHEN THE VEHICLE WAS PARKED ON AN INCLINE AND THE SLIDING DOOR WAS OPENED, THERE WAS NO LOCKING MECHANISM TO PROHIBIT THE SLIDING DOOR FROM CLOSING INDEPENDENTLY. THE CONTACT STATED THAT ON SEVERAL OCCASIONS THE DOOR CLOSED INDEPENDENTLY WHILE AN EMPLOYEE WAS MAKING DELIVERIES WITH THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED BY THE GENERAL MOTORS FLEET COORDINATOR THAT THE VEHICLE WAS OPERATING AS INTENDED. THE APPROXIMATE FAILURE MILEAGE WAS 300.

UNDER HOOD FUSE 68 (AUX BRAKE LIGHT)P FAILURE. MODIFIED BUS BODY USES THIS AS SOLE BRAKE LIGHT OUTPUT. LOSS OF REAR BRAKE LIGHTS ALMOST RESULTED IN REAR END COLLISION. VEHICLE WAS SLOWING TO STOP FOR A RED LIGHT. VEHICLE NEEDS TWO SOURCES OF BRAKE LIGHT OUTPUT. FUSE PANEL HAS BOTH AVAILABLE WITH FUSING BUT ONLY ONE USED. WE ARE UNABLE TO REPLICATE OR FIND CAUSE OF SHORT.

TL* THE CONTACT OWNS A 2016 CHEVROLET EXPRESS. WHILE THE VEHICLE WAS PARKED, THE DOOR CLOSED WITHOUT WARNING EVEN WHEN THE VEHICLE WAS ON AN INCLINE. THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED BY THE TECHNICIAN THAT THE DOOR WAS PERFORMING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.