2016 CHEVROLET EXPRESS Complaints

The contact owns a 2016 Chevrolet Express. The contact stated while driving 65 MPH, the “Service Engine” warning light flashed on and off. The contact stated that after arriving to the residence and shifting into reverse(R), the vehicle failed to respond as needed. The vehicle was turned off and restarted and the contact was able to park the vehicle. The vehicle was later towed to the dealer to be diagnosed. The contact was informed that the Progressive Snapshot device had caused the failure. The vehicle was repaired, and the Snapshot device was removed; however, the failure persisted. The manufacturer was made aware of the failure. The failure mileage was approximately 88,000.

ABS Module Broken. Needs repair. No part available. Part Number 84055065 needed. Vehicle was on highway slowed on to onramp when ABS went off for no reason. Van Pulled to right drastically.

LT245/75R16 The fist tire failure was rear driver's side which caused a code service stable trac- this caused the vehicle to lose power and engine to die. I made home at 20mph in yraffic.I spent $500 for diagnostic check and new tire. The tire is misshapen and alerts sensor that caused engine to lose power and ultimately die. With new tire the problem was solved. But then the rear passenger tire while on the freeway acted up and caused the van to shake and rattle violently. Drove home at lower speed . I replace that tire with the spare which is a different brand and the van ran fine. Checked the bad tire and it is higher on one side than the other. Checked front tires and there are flat spots and irregularities on both tires

I'd be driving down the street when my brakes would apply by them selves slowing my car down . after that my dash would bong and the ABS light would come on . I took it to my Chevy dealer and they replaced the brakes and said it was fixed . I pulled out of the dealers lot and was driving at 35MPH when the brakes locked and a skidded to a stop . If I hadn;t been buckled in I would have gone thru the windshield . I held the gas pedal to the floor and returnd to the dealer at about 20 MPH and some salesman came running out and said my van was on fire .I got out of my van but I didn't see any fire but there was heavy smoke coming from around the brakes . THE cHEVY DEALER HAD MY VAN APPROXIMATELY 7 MONTHS AND SAID THEY REPAIRED IT TWICE MORE , bUT EVERYTIME i PICKED IT UP THE BRAKES WOULD GO ON A SHORT DISTANCE AWAY AND i WOULD HAVE TO TAKE IT BACK . I have been driving the car because the chevy dealer says they can't get the ABS Module to fix it and I can't drive more than a mile or so from home because the brakes apply themselves and I'm afraid the car will break down or catch on fire . I need a safe car to drive and the chevy dealer says they can't fix it because they can't get the part .

I'd be driving down the street and the brakes would start applying themselves by themselves . I took the van to Ganly Chevrolet the first time and they did a brake job and said it was fixed . I drove it about a half mile and was doing about 35MPH when the brakes locked , if I wasn't buckled in I probably would have gone through the window . I immediately took it back by putting the gas pedal to the floor . you could smell and see the brakes burning . later Ganly said I needed a Brake Module and kept the car After about 6months of having my Van . they finally admitted they couldn't get a Brake Module and they had been on back order for about a year and didn't know if they would ever get one Later they called me and said they found a loose wire and my van was fixed again . I picked the Van up again and while driving home the brakes started stopping me again and my dash board started boinging and my ABS light came on . To this day if I drive it more than a mile my brakes grab , my dash starts boinging , my van shakes and my ABS light comes on and I must atep on the gas to get where I have to go and all this has happened since I paid Ganly Chevrolet approximately $2500.00 for fixing my Van this started in July of 3021 and is still going on .

PROBLEM: POWER WINDOW WOULDN'T WORK, REAR DEFROSTER WOULD NOT WORK, VEHICLE WOULD NOT START, VEHICLE WOULD CRANK BUT NOT START. CAR HAD TO BE TOWED. THE RELAYS WERE DEFECTIVE AND WERE REPLACED. UPON TAKING THE RELAYS APART , I FOUND THAT THEY WERE RUSTED INSIDE AND THE RUST WAS FLAKING OFF. I CONTACTED CHEVROLET AND I WAS TOLD THE VEHICLE WAS OUT OF WARRANTY AND IT WOULD NOT COVER RUSTED PARTS.THE REPRESENTATIVE ALSO SAID THAT HE HAD OTHER COMPLAINTS ABOUT THE RELAYS FAILING.THERE ARE TEN OF THESE RELAYS IN THIS VEHICLE AND FOUR HAVE FAILED DUE TO RUST. THERE IS NO WAY TO TEST THE REMAINING UNITS FOR RUST UNTIL THEY FAIL. THIS IS A REAL ELECTRICAL SAFETY ISSUE.

TL* THE CONTACT OWNS A 2016 CHEVROLET EXPRESS. WHILE TRAVELING UP A HILL AT APPROXIMATELY 45 MPH, THE VEHICLE STARTED MISFIRING AND HESITATING. AFTER DEPRESSING THE ACCELERATOR PEDAL SEVERAL TIMES, THE VEHICLE RESPONDED NORMALLY. THE CONTACT STATED THAT THE FAILURES OCCURRED SINCE MAY OF 2019. THE VEHICLE WAS TAKEN TO GEORGE KELL MOTORS INC (3808S VAN DYKE RD, NEWPORT, AR 72112) FOUR TIMES AND THEY REPLACED THE TIMING BELT, TORQUE CONVERTER, FUEL INJECTORS, CATALYTIC CONVERTER, AND MUFFLER; HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

FRONT A/C SWITCH TO TURN A/C OFF AND ON AND ALSO TO GO FROM DASH VENT TO FLOOR VENTS AND DEFROST WILL NOT GO TO ANYTHING BUT FRONT VENTS...

TL* THE CONTACT OWNS A 2016 CHEVROLET EXPRESS. THE CONTACT STATED THAT WATER WAS LEAKING FROM THE DRIVER'S SIDE VISOR CONNECTION. WATER ALSO LEAKED ONTO THE CONTACT AND THE FLOOR. THE INSTRUMENT PANEL WAS ALSO LEAKING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SAWYER CHEVROLET (351 W BRIDGE ST, CATSKILL, NY 12414, (518) 291-4586) WHERE IT WAS DIAGNOSED THAT A NEW WI-FI ANTENNA GASKET NEEDED TO BE INSTALLED. THE VEHICLE WAS REPAIRED, BUT FAILED AGAIN DAYS LATER. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 36,000.

TL* THE CONTACT OWNS A 2016 CHEVROLET EXPRESS. UPON STARTING THE VEHICLE, THE SERVICE THEFT DETERRENT SYSTEM WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO HAYWARD MITSUBISHI (25601 MISSION BLVD, HAYWARD, CA 94544, (510) 999-5999) AND THE CONTACT WAS INFORMED THAT THE IGNITION KEY COULD BE THE CAUSE OF THE FAILURE. THE VEHICLE WAS REPAIRED, BUT THE CONTACT WAS UNAWARE OF THE REPAIRS THAT WERE COMPLETED. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL DAYS LATER. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO AGAIN STATED THAT THE FAILURE COULD BE THE IGNITION KEY; THEREFORE, A NEW KEY SHOULD BE MADE FOR THE IGNITION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS UNKNOWN.