2009 CHEVROLET EXPRESS Complaints

The contact owns a 2009 Chevrolet Express. The contact stated that upon starting the vehicle, the contact became aware that the check engine warning light was illuminated. The contact took the vehicle to a local dealer, where it was diagnosed, and the contact was informed that the transmission was faulty and needed to be replaced. The transmission was replaced, and the contact continued to drive the vehicle normally. The contact stated that while driving 50 MPH, the vehicle started to vibrate abnormally. There was no warning light illuminated. The contact pulled over to the side of the road and the vehicle was towed to a local dealer to be diagnosed. The contact was informed that the transmission and the driveshaft had failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 30,000.

TL* THE CONTACT OWNS A 2009 CHEVROLET EXPRESS. THE CONTACT STATED THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING WHILE STOPPED AT A TRAFFIC LIGHT. THE CONTACT TURNED THE VEHICLE OFF FOR SEVERAL SECONDS AND THEN RESTARTED THE VEHICLE AND DROVE TO HIS RESIDENCE. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER TO BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 61,000. *BF CONSUMER STATED SAME THNG HAPPENED THE SECOND TIME 7 MONTHS LATER.*JB

TL* THE CONTACT OWNS A 2009 CHEVROLET EXPRESS. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V614000 (ELECTRICAL SYSTEM); HOWEVER, THE VEHICLE EXHIBITED THE SAME FAILURE AS THE RECALL CAMPAIGN. HAWTHORNE CHEVROLET (1180 GOFFLE RD, HAWTHORNE, NJ 07506, (973) 453-2564) WAS CONTACTED AND DID NOT ASSIST. THE VEHICLE WAS NOT SCHEDULED FOR A REPAIR APPOINTMENT. AN INDEPENDENT CERTIFIED MECHANIC DIAGNOSED THAT THERE WAS AN ELECTRICAL SHORT DUE TO CONTAMINATION ON THE CHASSIS ELECTRONIC CONTROL MODULE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, INDICATED THAT THE VEHICLE WAS EXCLUDED FROM MANUFACTURER RECALL NUMBER: 14515, AND PROVIDED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

FUEL TANK RUSTS OUT PREMATURELY AND ALLOWS FUEL TO SPILL OUT ON ROADWAY AND POSSIBLE FIRE HAZARD

EXTERIOR PAINT PEELS & FLAKES OFF IN SHEETS AS OF NOT ADHERING TO THE METAL. PEELS OFF BOTH WHILE DRIVING & WHEN PARKED. FLAKING OF PAINT IS CONTINUOUS.

WHILE DRIVING ON A BUSY HIGHWAY, THE ENGINE SHUT OFF COMPLETELY. I PULLED OVER TO THE SHOULDER AND THE DIC INDICATED A THROTTLE POSITION SENSOR PROBLEM. I HAD IT TOWED TO A CHEVROLET DEALER AND THEY TOLD ME IT WAS THE ECM. I PAID TO HAVE IT FIXED AND SENT AN EMAIL (ATTACHED) TO CHEVROLET CUSTOMER ASSISTANCE CENTER REQUESTING REIMBURSEMENT.SINCE THE VEHICLE'S MILEAGE WAS ONLY 39226 MILES. I'M STILL PURSUING REIMBURSEMENT BUT WANT TO FILE THIS COMPLAINT SINCE THIS IS A MAJOR SAFETY PROBLEM TO HAVE VEHICLE TOTALLY SHUT DOWN. INTERESTINGLY, CHEVROLET WAS AWARE OF A SIMILAR PROBLEM WITH THE THROTTLE POSITION SENSOR AND SENT ME A LETTER (ATTACHED) TO EXTEND THE WARRANTY.

WHITE 2009 CHEVROLET EQUINOX PAINT IS PEELING OFF OF CAR. IT STARTED ON THE DRIVER'S SIDE ABOVE THE WINDOWS FIRST AND WITHIN A FEW DAYS, THE PASSENGER SIDE IS DOING THE EXACT SAME THING. WE NOTICED SOME "DIMPLING" IN THE PAINT ON THE LIFT GATE AS WELL. WE HAVE CONTACTED GM (CHEVROLET) AND HAVE BEEN TOLD TO TAKE IT TO A LOCAL DEALER FOR A "DIAGNOSTIC" EVALUATION. MY CAR HAS ONLY BEEN EXPOSED TO NATURAL ELEMENTS AND THIS SHOULD NOT BE OCCURRING IN ONLY 6 YEARS.

TL* THE CONTACT OWNS A 2009 CHEVROLET EXPRESS 3500. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY ACCELERATED TO APPROXIMATELY 10 MPH. THE ENGINE WAS ON; HOWEVER, THE GEAR SHIFT WAS IN THE PARK POSITION WITH NO DRIVER. THE CONTACT MENTIONED THAT THE FRONT PASSENGER SEAT WAS OCCUPIED AT THE TIME OF THE FAILURE. THE VEHICLE CRASHED INTO A WALL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 123,000.

TL* THE CONTACT OWNS A 2009 CHEVROLET EXPRESS 3500. UPON STARTING THE VEHICLE, THE SERVICE AIR BAG INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ROLL OVER SENSOR BECAME INOPERABLE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,747.

I TOOK THE VAN IN TO A DEALER TO FIND OUT WHY THE SERVICE AIR BAG LIGHT IS ON. AFTER PAYING $60.00 FOR A DIAGNOSTICS CHECK, (WHICH I STILL DON'T LIKE) THEY TOLD ME THE ROLLOVER SENSOR NEEDS TO BE REPLACED AT A CRIMINAL $700.00 WHICH I WILL NOT PAY. SOUNDS LIKE A GM ISSUE TO ME SO I CALLED THE HOT LINE AND A WEEK LATER THEY SAID THEY WOULD PAY $200.00 OUT OF THE $700.00 BECAUSE I WAS A GOOD GM BUYER. WRONG ANSWER. SO I FILLED OUT THE BBB COMPLAINT FORMS, WROTE AN ARTICLE ON CARCOMPLAINTS.COM, FILLING OUT THIS FORM, DROPPING OF THE PAPER WORK TO MY ATTORNEYS OFFICE TOMORROW, THEN HEADED TO THE FORD DEALERSHIP. UPDATED 10/01/15*LJ UPDATED 12/13/2017*CN