2011 CHEVROLET EXPRESS Complaints

Vehicle broke down with a crank no start condition. Verified no fuel pressure. Diagnostics revealed no continuity between tank fuel pump positive lead at fuel pump relay, and ground. Removed fuel tank, disconnected fuel pump wiring harness, and found burned pin at positive terminal of fuel pump and mating harness connector. Harness displayed significant distortion and charring consistent with a poor connection.

Odometer Fraud. The contact purchased a 2011 Chevrolet Express. It was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the mileage was 93,000, and at the time of registration, it was discovered that the mileage was 143,000 in 2024.

MY AIR BAG WARNING LIGHT CAME ON AND WHEN I INVESTIGATED I FOUND IT WAS PROBABLY RELATED TO THE FRONT AIR BAG SENSORS. WHEN I EXAMINED THE SENSORS I FOUND THAT THE ALUMINUM ALLOY BODY AND THE PLASTIC SHIELD SURROUNDING IT HAD SPLIT WIDE APART WHERE THE STEEL MOUNTING SCREW PASSED THROUGH THE SENSOR HOUSING. BOTH SENSORS HAVE FAILED IN EXACTLY THE SAME MANOR. THE VEHICLE HAS 83,000 MILES ON IT AND DOES NOT HAVE ANY OTHER OF ADVANCED CORROSION ANYWHERE ELSE. I CONTACTED GM AND THEY SEEMED TO HAVE NO INTEREST AND ADVISED ME TO TAKE IT TO A DEALER AND HAVE IT REPAIRED AT MY OWN EXPENSE.

WE DEVELOPED A SIGNIFICANT LEAK IN A REAR BRAKE LINE OF OUR VAN. THE LEAK DID NOT LEAD TO A LOSS OF CONTROL, BUT THE BRAKE RESERVOIR WAS NEARLY EMPTY WHEN I DISCOVERED THE ISSUE. THE LEAK WAS DISCOVERED BASED ON A LARGE SPOT LEFT ON OUR DRIVEWAY UNDER THE VAN. THE VEHICLE WAS PROBABLY DRIVEN ABOUT 50-100 MILES (ONE TO TWO DAYS) AFTER THE LEAK DEVELOPED BUT BEFORE THE ISSUE WAS DISCOVERED AND ADDRESSED. WHILE FIXING THE PROBLEM, I FOUND THAT THE LEAK WAS DUE TO AN ASSEMBLY ERROR. THE VAN'S FUEL FILLER DOWN-PIPE HAS A WORM-GEAR CLAMP THAT WAS NOT PROPERLY CLOCKED. THIS CAUSED THE CLAMP TO RUB ONE OF THE REAR BRAKE LINES AND WEAR A HOLE IN IT. I SENT TWO PICTURES SHOWING THE CLAMP AND BRAKE LINE AS I DISCOVERED THEM. I ALSO SENT A PICTURE OF THE DAMAGED LINE AFTER BEING REMOVED FROM THE VEHICLE. THE VAN HAD ABOUT 87,000 MILES WHEN THE LEAK DEVELOPED.

WHEN APPLYING BRAKES TO STOP THE BRAKE PEDDLE VIBRATES AND THE CAR SHIFTS FORWARD A LITTLE AND THE STEERING COLUMN MAKES A WINDING NOISE.

TL* THE CONTACT OWNS A 2011 CHEVROLET EXPRESS 1500 CARGO VAN. THE CONTACT STATED THAT THE LOW BEAM HEAD LAMPS HAD FAILED ON FIVE SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE HEAD LAMPS EACH TIME. THE CAUSE OF THE FAILURES WERE NOT DETERMINED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 12,000. *BF CONSUMER STATED SEALED BEAM LAMPS ON BOTH SIDES WERE REPLACED MULITPLE TIMES. VIN IS INVALID. *JB

TL* THE CONTACT OWNS A 2011 CHEVROLET EXPRESS. WHILE DRIVING AND SLOWING DOWN, THE VEHICLE AGGRESSIVELY DOWNSHIFTED, THE BRAKE PEDAL INDEPENDENTLY DEPRESSED, AND THE VEHICLE LUNGED FORWARD. THE CONTACT WAS CONCERNED ABOUT THE HARD UPSHIFTS AND DOWNSHIFTS OF THE TRANSMISSION. WHEN THE ENGINE WAS TURNED OFF AND RESTARTED AFTER APPROXIMATELY 15 MINUTES, THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS TAKEN TO VERA MOTORS (300 S UNIVERSITY DR., PEMBROKE PINES, FL 33025, (954) 362-9458) WHERE IT WAS DIAGNOSED THAT THE FUEL CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.

UPON INSPECTION OF THE COIL SPRING CRADLES ,IT WAS FOUND THAT THE UPPER CONTROL ARM ON THE RIGHT SIDE WAS CRACKED WHERE THE TOP OF THE COIL SPRING SEATS. THIS IS THE SECOND CRACK IN THE COIL SPRING AREA THAT WAS FOUND ON AN AMBULANCE PACKAGE VEHICLE.THIS UNIT HAS BEEN TAKEN OUT OF SERVICE AS WELL DUE TO SAFETY CONCERNS.

TL* THE CONTACT OWNS A 2011 CHEVROLET EXPRESS. WHILE DRIVING VARIOUS SPEEDS, THE STABILITRACK AND TRACTION CONTROL SERVICE WARNING INDICATORS ILLUMINATED ALONG WITH A BEEPING SOUND. IN ADDITION, THE POWER REDUCE WARNING INDICATOR ILLUMINATED AND THE ENGINE POWER REDUCED. THE VEHICLE IDLED VERY ERRATICALLY. THE CONTACT HAD TO RESTART THE VEHICLE IN ORDER FOR IT TO OPERATE NORMALLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 109,000.

TL* THE CONTACT OWNS A 2011 CHEVROLET EXPRESS 2500. THE CONTACT STATED THAT WHILE AT A RED LIGHT, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CARGO VAN. THE AIR BAGS DID NOT DEPLOY AND A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE HEAD, NECK AND THORACIC REGION WHICH REQUIRED CONTINUOUS MEDICAL ATTENTION AND SURGERY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DIAGNOSIS WAS UNKNOWN. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE WAS 64,000. THE VIN WAS NOT AVAILABLE.