CHEVROLET Complaints

I am filing a formal complaint regarding General Motors' handling of a critical vehicle component that has left my vehicle and many others in an unsafe condition. For more than over a one month, I have been waiting for a replacement gear shift module that is currently on backorder. During this time, I have learned that numerous General Motors customers are experiencing the same issue and are also waiting for this part to become available. My primary concern is that this appears to be more than an isolated parts shortage. If so many vehicles require replacement of the same safety-related component, General Motors should be evaluating whether this issue warrants a safety recall or, at a minimum, notifying affected customers of the potential risks. The gear shift module is a critical component that affects the safe operation of a vehicle. Allowing customers to continue driving vehicles that may have a defective gear shift module without providing a safety notification or timely repair raises serious concerns regarding public safety. I respectfully request that the NHTSA investigate this matter and encourage General Motors to: Explain the reason for the extended backorder of this critical component. Provide customers with a reasonable timeline for obtaining replacement parts. Determine whether this issue should be addressed through a formal safety recall or customer safety notification. Offer appropriate assistance to customers whose vehicles have been affected by this prolonged delay. Customers should not be expected to operate vehicles that may present a potential safety risk while waiting indefinitely for a critical replacement part.

The contact owns a 2026 Chevrolet Colorado. The contact stated that when the vehicle was purchased, the passenger’s side air bag warning light remained illuminated. The vehicle was taken for tire maintenance, and the contact was informed that the air bag warning light should not be constantly illuminated. The dealer was contacted about the failure. The dealer diagnosed a failure with the restraint system and that the sensor on the passenger’s side was not operating properly, causing a failure with the passenger’s side air bags and seat belt. The contact stated that the part to repair the vehicle was no back order. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 5,952.

"I am the owner of a 2023 Chevrolet Blazer RS. The digital odometer and speedometer screen intermittently crashes and goes completely black for 15 to 20 seconds while the vehicle is in motion on public roads. This creates an immediate safety hazard as I am left with zero knowledge of my current speed. General Motors has acknowledged this specific software stability bug under Technical Service Bulletin 22-NA-023 but refuses to fix the issue due to the vehicle being 9 days past its 3-year calendar warranty, despite having only 32,400 miles." I contacted your GM agent @ 800-222-1020 and was told its out of warranty sorry, that is horrible service espeacially for a safety issue and a 55,000 vechicle that only has 32,400 miles

66,500 miles transmission shudder. Scenic Chevrolet advised the torque converter failed and damaged the transmission.

Vehicle has 67,000 miles and suffered a catastrophic CVT transmission failure, documented by dealership diagnostic code P2714. The transmission severely slips and exhibits a dangerous 15-second delay to engage forward gear after shifting into Drive. More critically, the vehicle suffers from unpredictable engine stalling. The car completely shut down and stalled in traffic while trying to accelerate into a driving lane after shifting. The vehicle did not trigger any dashboard safety warnings, limp mode, or "Reduced Engine Power" messages prior to shutting down, causing an un-warned loss of motive power on a public road. This creates an immediate, severe risk of a high-speed rear-end collision. General Motors has acknowledged internal CVT chain slippage and hydraulic failure points in Technical Service Bulletins 24-NA-009 and PIP6033 but has not issued a safety recall.

At 23000 miles the right rear wheel cracked. I have a 2023 Corvette stingray HTC with the 20" wheels. The option code for this original GM wheel is Q8Q, "20" rear carbon flash painted aluminum wheels with machined edge". This is a common problem and has been reported by many corvette owners on several corvette forums. I do not track my car and have new tires. GM again ignores this safety item. I had the problem on my C7 and again on my C8. I did complete the GM refund paperwork for my C7 cracked rear rims, however, GM never did any refunds or tried to correct this safety issue.

Wrangler Trailrunner AT LT275/65R20 were on the truck when I purchased my new 2021 Chevy 2500. I only have 25K miles on it. I was driving on the interstate and the tread came off the tire tore my wheel base apart and damaged back of truck along with scratches on the side by wheel also tore wheel trim off.

Transmission needs to be replaced at 77000 miles!! A KNOWN problem with this make/model/year and NOTHING is being done!!!!!!!!!!!!!!!!

On Sunday, July 12, 2026, the 6.2L V8 (L87) engine in my 2023 Chevrolet Silverado 1500 ZR2 seized and locked up completely, resulting in total loss of propulsion. I was driving at 65 MPH when it felt like the transmission was slipping and I lost power and coasted the truck to the side of the road. COMPONENT: Engine (6.2L V8, RPO L87) — connecting rod/crankshaft failure consistent with Safety Recall N252494001 (NHTSA Recall 25V-274). The vehicle is available for inspection. It is currently at Cable Dahmer Chevrolet, where it was towed on July 13, 2026, and remains inoperable. SAFETY RISK: The engine seized during operation, causing sudden and complete loss of propulsion in traffic. This is the exact failure mode identified in Recall 25V-274 as increasing the risk of a crash. CRITICAL DETAIL: This vehicle previously underwent inspection under Safety Recall N252494001 and PASSED on Feb 3rd 2026 at VAN Chevrolet in Kansas City. GM deemed the engine non-defective and issued extended warranty coverage of 10 years/150,000 miles under the associated special coverage program. Despite passing GM's recall inspection, the engine suffered catastrophic failure. This appears directly relevant to NHTSA's open recall query regarding the effectiveness of GM's recall remedy. DEALER CONFIRMATION: A technician at Cable Dahmer Chevrolet has verbally confirmed the engine is locked up/seized. Formal diagnosis is pending master technician sign-off and submission to GM, expected the week of July 20, 2026. The manufacturer has not yet inspected the vehicle. WARNING SIGNS: No warning lamps, messages, or symptoms appeared prior to the failure. The engine failed without warning

While coming down McClure pass in Colorado my brakes failed. The the car went to engine power reduced mode. After getting the car to an independent mechanic I was told that the vacuum pump failed and exploded the parts into the camshaft. After 2 days of repairs I was finally able to get my car back to working order. This could have been a fatal car accident coming down a mountain pass. I was able to get stopped safely because I know the road. I had just driven 700 miles over Eisenhower Pass, Vail Pass, Glenwood Canyon, and then the final pass being McClure pass where it failed. I bought this car brand new and I probably won't buy another Chevy after this. This was a terrifying experience that I will have lasting trauma from.