CHEVROLET Complaints

I was on the highway doing 70 MPH with my family driving down I-40 through western NC (mountainous terrain) when my brakes went out and the vehicle went into limp mode. I was able to safely pull over thank God and then had my vehicle towed to the dealer. The dealer just informed me that a software update is needed, and not covered under warranty. There are multiple safety bulletins coming out for related years and issues related to the braking system of this make/model and I would like this documented as well as Chevy to cover the cost of repairing this defect.

The contact owns a 2007 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, there was an abnormal sound coming from the engine compartment. The contact stated that it sounded like the lifter was banging inside the engine valve. The check engine warning light was illuminated. The vehicle was not taken to a dealer to be diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 12,000.

A valve on the 3.0L Duramax is allegedly sticking, causing the vehicle to go into limp mode or be inoperable. This is a known issue for GM and they have issued a service bulletin on it. Unfortunately, no dealers want to address the issue and now we are left with a vehicle that if we do not pay to repair, after it being ours for only 5 days, the vehicle will be unusable. This vehicle is under warranty still and this part is needed for operation. I believe this avoidance of a recall is harming customers and creating pay to drive schemes. This needs to be addressed before thousands of customers begin paying for a repair that GM knows is their fault.

The car screen blanks in and out while driving. This has happened multiple times, i was only able to catch it on video once.. The video is too long to upload but i do have proof

I am requesting immediate review and resolution regarding a major engine failure in my 2021 Chevrolet Silverado 1500 with the 6.2L V8 engine. My vehicle has suffered a complete engine failure and is displaying code P0016 (crankshaft/camshaft correlation). This is a known and widely documented defect affecting GM 6.2L engines and is the basis of an existing recall and engine replacement program for similarly equipped vehicles. Despite my vehicle exhibiting the exact same failure, I have been informed that my VIN is excluded from the recall. This is unacceptable, as it reflects inconsistent application of a known defect remedy. Under consumer protection principles, including the Magnuson-Moss Warranty Act, manufacturers are obligated to address known defects and ensure consistent warranty and post-warranty remedies where systemic issues exist. Denying coverage for an identical failure based solely on VIN exclusion raises serious concerns. I am formally requesting a full goodwill engine replacement. This failure is clearly tied to a known defect pattern, and I expect GM to provide the same remedy afforded to other affected customers. Please escalate this case for immediate review and confirm next steps. I am prepared to provide all supporting documentation.

Driving in bumper to bumper traffic in my 2025 Tahoe and the automatic braking system slammed on the brakes at 10 mph causing me to get rear ended.The light turned green and traffic started moving forward and I'm hitting the gas pedal when my truck just slams on the brakes causing the girl behind to rear end me. The car in front of me was moving forward and never hit their brakes but my car still slammed on the brakes for no reason. I was probably 6 or 7 feet away from the car in front. This isn't the first time this car has slammed on the brakes for no reason. It always seems to happen in the summer during sunny mornings as I'm headed east driving towards the sun. I got lucky the other 6 or 7 times this has happened up until today

I own a 2022 Chevrolet Suburban with approximately 115,000 miles. While driving, the check engine light illuminated and the vehicle suddenly entered limp mode. The transmission lost normal operation, including reverse gear, significantly limiting the vehicle’s ability to operate. The failure occurred without warning and created a potential safety concern because the vehicle could no longer respond normally to driving conditions. The vehicle was inspected by a Chevrolet dealership, where technicians diagnosed a failed transmission control valve body and confirmed the valve body required replacement. I paid to have the repair completed. After the repair, I learned that GM issued Special Coverage N242454441 for certain 2021-2022 Chevrolet Suburban vehicles equipped with the same transmission. The bulletin describes premature transmission control valve wear that can cause a service engine light, reduced engine performance, harsh shifting, and requires replacement of the transmission control valve body. My vehicle experienced the same failure and required the same repair, but my VIN was not included in the covered population. I contacted GM before authorizing the repair and requested assistance, but my request was denied because my VIN was not included in the special coverage. I am submitting this complaint because my vehicle experienced the same transmission valve body failure identified by GM despite not being included. I request that NHTSA document this failure and determine whether additional vehicles equipped with the same transmission should be included in any current or future safety investigation.

I brought my daughter home from work car was working fine we went to leave about an hour later the car would turn over for a second then die my husband checked it and The P129F diagnostic trouble code is what popped up that is specific to GM Motors so that's what's wrong there were no warning signs and safety is necessarily at risk but I need a car to provide for my family

The Battery Energy Control Module (BECM) on my 2016 Chevrolet Volt has failed. The vehicle and the component are currently located at my home address and are available for inspection upon request. As of writing this now. This failure caused the vehicle to enter a "reduced power mode" and subsequently resulted in a no-start and no-charge condition. The sudden loss of propulsion power presents a severe safety and crash risk, as the vehicle can lose motive power and stall unexpectedly while in transit. Prior to the complete failure, the vehicle displayed a Check Engine Light and a "Reduced Propulsion Power" message on the dashboard. The local Chevrolet dealership has inspected the vehicle, pulled the associated diagnostic trouble codes, and officially confirmed that the BECM has failed. General Motors has already acknowledged this specific safety defect through Special Coverage Bulletin N232432680, which extends BECM warranty coverage to 15 years or 150,000 miles to prevent sudden loss of propulsion. However, GM corporate and the dealership are refusing to honor this bulletin. They are denying coverage due to an administrative database flaw because my vehicle's under-hood VECI label designates it as an original California (CARB/PZEV) vehicle, GM's system excluded my VIN from the Special Coverage bulletin automation. Furthermore, because the vehicle is currently registered in a non-CARB state (Texas), the original CARB warranty is considered void. GM is using this internal database loophole to deny repairing a documented safety defect.

The sunroof opens and closes without driver input. It initially occurred at startup but now also while driving (safety/security risk) . The sunroof switch has currently been unresponsive since 2025 . The issue is intermittent and has occurred multiple times. I have a pending diagnostic appointment and an open chevrolet customer assistance case. **My 2020 Equinox has approximately 55,000 - 60,000 miles on it and I'm also not certain if I have any warranty left that will cover the cost for this issue. Thank you in advance for your assistance with this matter.