CHEVROLET Complaints
View complaints related to CHEVROLET. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2026 CHEVROLET EQUINOX- Villa Park, IL
Front end suspension creaking and a moderate vibration under the gas pedal that gets worse over time
Source: NHTSA WEB SITE -
2022 CHEVROLET SILVERADO 2500- Rochester, NY
The contact owns a 2022 Chevrolet Silverado 2500. The contact stated upon shifting into park(P), the tailgate opened independently. A dealer was contacted. No warning light illuminated. The vehicle was taken to the dealer, who informed the contact there would a charge for the repair because the VIN was not included in a recall. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 24V060000 (LATCHES/LOCKS/LINKAGES); however, the VIN was not included in the recall. The manufacturer was notified of the failure. The approximate failure mileage was 46,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2020 CHEVROLET EQUINOX- Morristown, MN
Recall Number N202313440 My car matches make, model, and year but for some reason is not included in the recall and my vehicle has the leaking bolts. Please Review
Source: NHTSA WEB SITE -
2024 CHEVROLET TRAX- Madison, WI
On XXX, [XXX] was applying her brakes to prepare to turn left into the fire station. Her vehicle suddenly steered to the left causing her vehicle to enter oncoming traffic. This action caused the Chevrolet Trax to collide head on with a passing vehicle. The collision resulted in 2 totaled vehicles and multiple injuries in both vehicles. It has since been brought to our attention that there is a potential class action lawsuit for similar incidents. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE -
2024 CHEVROLET SUBURBAN- Fredericksburg, VA
The contact owns a 2024 Chevrolet Suburban. The contact stated that while driving at approximately 30 MPH, the steering wheel locked at an angle, and the message "Power Steering Not Active" was displayed, causing the vehicle to strike a curb. The steering column, control arm, radiator, fender, and wheel were significantly damaged due to the incident. The vehicle was then towed to a dealer, where it was diagnosed that the power steering module had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and an investigation was completed. The failure mileage was 58,277.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2022 CHEVROLET SILVERADO 1500- Fort Worth, TX
My trucks leaf springs need to be replaced. I am not a mechanic so I do not know if my safety is at risk, but I do not like the way it sounds when driving. My dealership has confirmed the issue and carshield said they are unable to pay for the repairs because it is a "bulletin". It should be a recall since they have had multiple complaints. I was not notified of the issue on my chevy ap or the truck. I had to take it in for an oil change, so I had the guys look at the area the noise was coming from.
Source: NHTSA WEB SITE -
2022 CHEVROLET SILVERADO 1500- Hillsboro, OH
The contact owns a 2022 Chevrolet Silverado 1500. The contact stated that while driving at approximately 55-75 MPH, the vehicle unexpectedly and violently downshifted into a lower gear. The contact stated that the failure occurred on several occasions. On one occurrence, the contact lost control of the vehicle but was able to regain control and continued driving. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was notified of the failure. The contact associated the failure with NHTSA Campaign Number 24V797000 (Power Train). The approximate failure mileage was 28,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2017 CHEVROLET IMPALA- Germantown, MD
I am filing this complaint regarding a widespread design defect affecting 2016-2018 Chevrolet Impala vehicles with 3.6L V-6 engines, and General Motors' systematic denial of legitimate warranty claims under Special Coverage Adjustment N182186881-01 through arbitrary VIN-based exclusions. My 2017 Chevrolet Impala Premier (VIN: [XXX], in service August 5, 2017) developed an evaporator core failure in summer 2020, prior to reaching 72,000 miles -- within GM's published coverage window. Despite meeting every published criterion, GM denied coverage, claimed my VIN was excluded, and has refused to provide any substantive explanation of the exclusion criteria. GM's Special Coverage bulletin explicitly committed to notifying affected customers. I never received notification, despite GM demonstrably having my contact information (I received airbag recall notices for the same vehicle). This failure caused me to lose the benefit of both the Special Coverage and a separately purchased $1,766.00 extended warranty -- a documented double loss. My vehicle has been without air conditioning for over four and a half years. Documented expenses: $671.02 in diagnostics, $206.00 unreturned deposit to Criswell Chevrolet (Gaithersburg, MD). Repair estimate: $1,700-$2,680. Other 2017 Impala owners report identical VIN-based denials despite meeting all published criteria. I have filed complaints with the Maryland AG, BBB, and Montgomery County OCP (Case No. XXX active mediation). GM's Executive Resolution Team failed to meet my written response deadline of December 11, 2025. Complete documentation (100+ pages) available upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE -
2021 CHEVROLET SILVERADO 1500- La Grange, TN
On June 3, 2026, my 2021 Chevrolet Silverado 1500 LT Trail Boss, which has a 6.2L L87 V8 engine, stalled and shut off unexpectedly while I was stopped at a traffic light on a public highway. The engine died without warning, leaving me stranded in traffic and creating a serious safety risk for me and other drivers because of the chance of a collision. I had to call the police to come and sit behind me to keep myself safe from a collision while I waited for a tow truck. A dealer diagnosed the vehicle with DTC P0016, indicating a crankshaft/camshaft position correlation fault. This points to either an engine timing problem or an internal engine failure. The dealer confirmed the issue and gave me a repair estimate of about $11,000. Both the vehicle and repair records can be inspected if needed. Before the failure, the vehicle showed signs of an engine timing or internal issue and eventually triggered the check engine light with code P0016. After researching, I discovered many reports from other owners with the same 6.2L L87 engine who faced similar problems, including P0016 faults, engine stalling, internal engine damage, and complete engine replacement. While some vehicles with this engine have been part of recalls or special coverage programs, my vehicle is not included, even though it shows the same failure pattern. At the time of the failure, the vehicle has about 140,336 miles. I believe my vehicle has the same defect affecting other 6.2L L87 engines. I ask that NHTSA look into whether more vehicles should be added to any current or future recalls or defect investigations. Thank you for your attention to this matter.
Source: NHTSA WEB SITE -
2020 CHEVROLET BOLT EV- Somerville, MA
Steering stiffened over several weeks. Then steering wheel would not automatically return to center while turning while driving. Diagnosed by service as a fault with steering column. This is apparently very common in Chevy Bolts.
Source: NHTSA WEB SITE