CHEVROLET Complaints

View complaints related to CHEVROLET. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2019 CHEVROLET SILVERADO 1500
    - Akron , OH

    2019 Silverado experienced sudden engine failure while driving, creating a safety hazard. Had taken vehicle to Serpentine in Tallmadge Ohio for brake repair as well as a ticking sound a couple of times within the past 2 years. Each time the complaint regarding the noise it made was not addressed or documented as they said it was the brakes. While driving the truck, it started clanking and banging, smoking and spewed oil all over engine and ground. The truck is completely inoperable.

    Source: NHTSA WEB SITE
  • 2020 CHEVROLET SILVERADO 1500
    - Grand Forks, ND

    Our truck started hard shifting and lurching almost a year ago, the check engine light will come on, sometimes the truck will go into safety mode, then the check engine will be off. The problem progressed and we had it diagnosed as a bad transmission control valve which we were made aware is not available to get replaced because of the ongoing recall on other vehicles in the same year range as ours, just not ours specifically. We need to get this fixed and if others are getting it fixed on recall ours should be as well. Otherwise we have a barely usable vehicle, that my husband relies on to get to work, sometimes hours from home, with no way to fix it, a year left of payments, and diminished value because of the transmission issue...that again others are getting fixed at no cost to them. Even without the recall we can't get it fixed because all available parts are going towards the recall. We deserve to have our vehicle added to this recall so we can get in line to fix it. We have been loyal customers for over 20 years to our local dealership Rydell Cheverolet. The incident date is ongoing for over a year but I will put in the most recent date where my husband was almost stranded 300 miles from home.

    Source: NHTSA WEB SITE
  • 2020 CHEVROLET SILVERADO 1500
    - Hampton, NH

    My 2020 Chevy TrailBoss 6.2L V8 L87, same engine that has been recalled for 2021-2024 literally went dead in the middle of rush hour traffic. The engine has been deemed dead due to the exact current recall reasons. Seeing that was traffic was flowing at 45mph that was not a good scene as the vehicle " locked" itself into park originally so I was stuck in the middle of traffic. The vehicle has been confirmed seized uo by the Portsmouth NH Chevy dealer which is the Key Auto Group. Warranty adjusters representatives from a third party, not GM, will be assessing it this week. I purchased an after market warranty not by GM. I had no warning lights leading into the failure.

    Source: NHTSA WEB SITE
  • 2020 CHEVROLET SILVERADO 1500
    - Brooksville, FL

    The contact owns a 2020 Chevrolet Silverado LD Crew with General Grabber RST/LT-T1. Tire Size: 255/70R17. DOT Number: A3E8hn002320. The contact stated that while spouse was driving approximately 30 mph they heard a stranger noise and noticed that rear passenger tire had split. The tire was remove and replaced with the spare the contact then stated that a week later contact's husband was driving around 50 mph and abnormal sound was heard again and that is when they noticed that the rear driver side had a blowout. Triple A was contacted and vehicle was towed to their home. The contact stated that they contacted tire manufacturer General and tire manufacturer stated that they would need to contact the dealer, dealer stated that the tires were bad and that General would not assist on replacing the tires. Contact stated tires are original tires of vehicle. Vehicle and tire failure damage was about 40,000.

    Source: NHTSA WEB SITE
  • 2020 CHEVROLET SILVERADO 1500
    - Cameron Park , CA

    Component/System That Failed: The rear sliding window assembly leaked water into the cabin due to a manufacturing defect in the urethane seal and third brake light area. The window has been replaced and no longer leaks, but the water caused lasting damage to the headliner with trapped moisture. Components are available for inspection. Safety/Health Risk: The leak saturated the headliner, creating a serious risk of mold growth. My pregnant wife and unborn baby could be exposed to mold spores. Water intrusion also risks slippery floors, fogging, and potential electrical issues. Dealer Confirmation: Folsom Chevrolet confirmed the leak, replaced the window, and recommended full headliner replacement due to staining and mold risk. This is covered in GM TSB 18-NA-383. Manufacturer Awareness: GM has known about this defect for years but denied full repair (Claim #9582-9999). Symptoms: No warning lights. Leak first noticed in September 2025 after rains began. Due to dry California summer, it went unnoticed earlier, even though the defect likely started while the vehicle was still within the 3-year warranty period (mileage was over 36k when noticed). Additional Info: This is a known workmanship defect unrelated to mileage. A coworker has had the same issue twice on his 2025 Silverado. I paid $492.79 for the window + $144.50 diagnostic. GM offered only $1,250 in points and refused better resolution for the $3,100 headliner repair.

    Source: NHTSA WEB SITE
  • 2016 CHEVROLET IMPALA
    - Katy, TX

    The contact owns a 2016 Chevrolet Impala. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed, however the vehicle failed to accelerate as intended. In addition, the contact noticed an abnormal sound and the vehicle stopped. The contact stated that the instrument cluster displayed a blank screen. The contact attempted to shift the gear shifter, however the gear shifter failed to shift as intended. The contact stated after several attempts, the gear shifter shifted as intended. The vehicle was driven to the residence. The vehicle was taken where it was diagnosed with a failed transmission. The contact was informed that the transmission needed to be replaced or rebuilt. The vehicle was not repaired. The vehicle was taken to the dealer where it was diagnosed with a failed transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. In addition, the contact was informed that the failure was a known failure with the vehicle. The manufacturer was made aware of the failure. The contact was informed that the failure was not covered under the unknown recall. The failure mileage was approximately 115,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2020 CHEVROLET COLORADO
    - Sonoma, CA

    Vacuum pump seized, causing loss of power assist on brakes. This happened as I was approaching an intersection to make a right-hand turn. When I press down on the brake pedal it felt hard, like it was locked up. After pressing down on it with both feet, I was able to slow the vehicle down enough to turn out of the intersection. If this event happened when there was another vehicle in the intersection or approaching the intersection on the side street that I was turning onto, it would have led to a collision. Not being able to slow down adequately, I had to swing wide in the turn. This incident happened at a relatively slow speed. If it had happened at highway speeds it could have been catastrophic. There was no warning light prior to the incident the check engine light did not come on until after the incident. The Pump seizure caused the connecting coupling between the exhaust cam and pump to shatter. The damage was extended to the exhaust cam and valve cover and leaving metal fragments in the engine. The local Chevrolet dealer has given me an estimate for the repair of over $2400

    Source: NHTSA WEB SITE
  • 2020 CHEVROLET SILVERADO 1500
    - Bourbonnais, IL

    The contact owns a 2020 Chevrolet Silverado. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed, however the vehicle failed to accelrate as intended. The vehicle was taken to the dealer, howeve the failure was not duplicated. The failure reoccurred. The vehicle was taken back to the dealer where it was diagnosed with a failed wiring harness and a failed coolant oump. The contact was informed that the wirng harness and the coolant pump needed to be replaced. The vehicle was repaired. The contact stated thirteen days later the failure reoccurred. The vehicle was taken back to the dealer where it was diagnosed with a failed transmission and failed coolant pump. The contact was informed that the transmission and the coolant pumo needed to be replaced. The vehicle was repaired. The failure reoccurred three days later. The vehicle was not diagnosed or repaired by an indpendent mechanic or dealer. The failure reoccurred. The failure was persistent. The contact stated tht within a year, the vehicle was taken to the dealer for ellectrical , transmission and engine failures. The contact stated that the wiring harness, transmission and coolant pump were replaced. In addition, the coolant ump was repalced two times. The vehicle was . The manufacturer was not made aware of the failure. The failure mileage was approximately 97,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 CHEVROLET TRAX
    - Erie, PA

    The contact owns a 2016 Chevrolet Trax. The contact stated while driving at an undisclosed speed, the engine sputtered and the check engine warnig light illuminated. The vehic ewas taken to an independent mechanic where it was diagnosed with a failed turbo charger. The vehicle was not repaired. The vehicle was was taken to the dealer where it was diagnosed with a failed turbo charger. The contact was informed that the turbo charger needed to be replaced. The vehicle was not repaired. The amnufacturer was made aware of the failure and a case was filed. The contact referecned an extended warranty coverage program, however the contact was informd that the the title was a salvaged title. The failure mileage 70,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2019 CHEVROLET SILVERADO 1500
    - Katy, TX

    The engine in my truck failed while driving down the interstate highway (I-10) on May 28, 2026. At the time of failure, a loud popping noise emitted from the engine. Power and speed were reduced as the result of the failure. The Check Engine Light and Service Engine lights illuminated as quickly as the failure occurred. As many vehicles were simultaneously traveling along the highway at speed, my vehicle suddenly slowing down without indication (brake lights) could have inadvertently caused an accident. As a result, I continued driving the vehicle under reduced power to my home which was only approximately 2 miles away. During the 2-mile drive to my home, the loud popping noise intermitted but reduced power was consistent. Diagnostic checks revealed a code P0305 indicating that cylinder #5 was misfiring. Checking the components of that cylinder revealed the intake valve of cylinder #5 was not actuating when the engine was running indicating a failed lifter & camshaft.

    Source: NHTSA WEB SITE